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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user errolg34
Louisiana
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Love the clothes we have order... quality is always good! I have experienced sizing is a little inconsistent. Sometimes L, sometimes XL - this is my only concern or complaint. That and the fact sometimes you are out of stock on what I want. I love being a member!

Date of experience: December 5, 2024

Thumbnail of user johnd14638
Illinois
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

My experience with Fabletics was nothing short of wonderful. The easy ordering the. Ability and ease to track my purchase made my experience very satisfying

Date of experience: January 1, 2025

Thumbnail of user juliem4765
Illinois
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The membership requirements are misleading and the website is not user friendly for skipping an order each month. Even if you placed an order within the first 5 days if I didn't go in a hit "skip a month" it still charged me! If I ordered something within the first 5 days it should automatically know I'm not skipping a month - it's almost like they want you to miss doing the skip. Also availability of items was a struggle.

Date of experience: December 1, 2024

Thumbnail of user brendar3064
Oregon
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The price for two pair of Fabletics leggings was attractive until you read the fine print and realize it is a subscription. Who needs a subscription to leggings? Am I supposed to spend my life in exercise cloths?

Date of experience: December 1, 2024

Thumbnail of user noahm887
North Carolina
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Fabletics has a range of products that fit my lifestyle very well. Clothes that are made for an on the go lifestyle that also offer ease and comfortableness. The versatility is a huge importance for me. Whether I am hopping on a plane or taking a quick stroll around the neighborhood, I never hesitate to throw on some Fabletics gear. The sizing is always listed well with the models they use so I never worry about having to return anything. I will continue being a VIP since there is no pressure every month with the ability to skip if there is nothing of interest.

Date of experience: December 2, 2024

Thumbnail of user dakotab165
Sweden
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've had a good experience with Fabletics. The quality is nice and the variety of colors styles is great. I use Fabletics for not just me but for my whole family and they enjoy bathe products as well.

Date of experience: December 1, 2024

Thumbnail of user alainan53
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Everyone in our family loves Fabletics clothing. We have purchased a lot over the past year and have never been disappointed. The quality is excellent. The styles are current. They are comfortable and functional for workouts and everyday.

Date of experience: December 4, 2024

Thumbnail of user stacye262
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I always go to the one at Fashion Island the girls there are so nice. The clothes fit amazing love all the pants. I have about five different colors and the off the shoulder sweaters so cute and everything fits amazing along last week material.

Date of experience: December 5, 2024

Thumbnail of user susanb8988
Minnesota
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Being a VIP means nothing. If there are no sizes for all the hot deals, it makes it sound like you're getting being able to have all these fabulous deals. But when it comes down to it all your clearance items are extremely limited in size. So you can't even buy what you want. So I feel like it's a scam

Date of experience: December 1, 2024

Thumbnail of user russellw1222
New York
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I bought the Don pants for a first time buyer, I got them for 19 dollars. I'm looking maybe to buy more but no matter what kind of sale y'all are running the cost is like 75 dollars. Why can't the Don pants be on sale to when you are offering sales?

Date of experience: December 2, 2024

Thumbnail of user jennifers6130
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase
• Updated review

I have had continuous issues with ordering items and them not arriving at my home. I had a package arrive at my house and received a notification that my order from Fabletics had arrived but it was a package with a return from another company. I have no idea why. Every experience I have had in the past 6 months at least has had some kind of issue that requires taking up my time because of an error on the part of the company.

Date of experience: December 4, 2024

Long time member
July 11th, 2024
Verified purchase
• Previous review

Fabletics has provided me some great customer service and almost the entirety of my workout clothes. There is a large selection of options and some great sales to take advantage of. Any issues I have had get resolved pretty quickly; recently a shipment of mine was lost and they re shipped immediately. Overall my experiences with Fabletics have been really good.

Date of experience: July 1, 2024

Thumbnail of user marym11627
South Carolina
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Not on the home page to skip a month. Would be so much easier and less frustrating for the customer to not have to search the site. Why can't you have a skip button on the home page

Date of experience: January 1, 2025

Thumbnail of user michelles6700
Virginia
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Good products, sizing can be different. But never have enough tall or any of the sizes. Takes forever to try and find something worth using credits on.

Date of experience: January 2, 2025

Thumbnail of user vincentc1633
Mexico
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Fabletics has some nice simple and modern clothes. I purchased once before, really like them and they are my goto clothes.
However, prices are super irrationally high so only buy when at 80% discount. If you buy as a VIP at 80% prices are reasonable. But then you subject to a $59 MONTHLY, unles YOU remember to cancel every month. No reason for me to buy clothes monthly. This is not a good model. Also, during the Thanksgiving period, they sent way too many emails with special offers which were no different than what was offered before.
The website is not very responsive and slow when surfing and ordering. Could be better experience.

Date of experience: December 1, 2024

Thumbnail of user isaacc363
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Service was good mail delivery was good.
However what I ordered was not as I wanted. I order a thin jacket but I need something better for cold weather.

Date of experience: January 1, 2025

Thumbnail of user caseyy70
Washington
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Takes a really long time to navigate between pages. Each click has a really long lag time. Also it would be nice to be able to filter on long lengths.

Date of experience: January 1, 2025

Thumbnail of user kimberlyb4300
North Dakota
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Love the items. Don't like that you cannot cancel your membership without calling them. If you can join without a phone call you should be able to cancel without a phone call.

Date of experience: January 1, 2025

Thumbnail of user patricer158
New York
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

All of the bras had a loose feel. I would use them for dance or delivering for Amazon and when i would bend over, sometimes a boob would fall out the bottom or side. 38DDD

Date of experience: January 5, 2025

Thumbnail of user melissan1886
Texas
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've been purchasing fabletics for over 15 years. I'm sad to say that the quality has drastically decreased. I never used to have to worry about leggings rolling down or falling apart after only a year. The only reason why I'm not reading lower is because I do believe they have great customer service and try to make things right. It's just that their products are so much more cheaply made than they used to be. It used to be that a pair of leggings would last five or six years and now I'm lucky if they last for a single year. They also used to have more variety and now everything is the influencer high-waisted instead of normal waist lines.

Date of experience: December 1, 2024

Thumbnail of user ginam1481
Texas
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

The thread on the top waist of my leggings is unraveling after only 1 wash in cold water and hanging to dry. The quality is very disappointing given the price. I have previously owned several pairs of Fabletics leggings and sports bra with no issues. I do not think I will purchase again.

Date of experience: December 3, 2024

Thumbnail of user melinab42
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

The leggings are amazing, they feel great, look great on. What I don't like is they give you really cheap pricing to draw you. Once you are a member the $12 leggings are now $49. Which seem way over priced in comparison. If you do use a monthly credit they charge tax(I think) and shipping on top of that so you are still paying close to $20 for your leggings/outfits + the monthly fee. I feel the program is flawed. You should be getting the better deals and uber cheap pricing when you ARE a member, not before you are a member. I have signed up twice for the cheap leggings then cancel after a few months.

Date of experience: December 2, 2024

Thumbnail of user benjaminc1589
Maine
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

The sales that often run seem always worth it. I love my suit, pants, & tops. Impressed with the material & quality.

Date of experience: February 2, 2025

Thumbnail of user hecmarc
Washington
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I love Fabletics leggings the most out of everything I buy which I also love. Working out is part of my daily routine and I have tried leggings from everywhere, some are cheaper than fabletics and some are more expensive but neither is better. I don't usually leave reviews but Fabletics really gets it right. The leggings are A+, super cute and comfortable, and NOT see-through! I love love love. Can't say enough good things about Fabletics.

Date of experience: December 4, 2024

Thumbnail of user arleneb664
New York
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Finally a website user friendly and great quality. Makes gift giving easy as true to size.
So happy to have a membership

Date of experience: February 1, 2025

Thumbnail of user justinf1414
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I bought a pair of pants off of an instagram ad and no where did it say I was signing up for a membership. Then it was impossible to cancel. Got charged twice for $60 total of $120 and when I finally did get it cancelled I no longer have that credit to spend. I've had to call my bank and dispute the charges to get my money back. Funniest part of the story is that the banker I dealt with had the exact same experience! They are such a gotcha company and prey off of people that won't put in the effort to dispute the charges! What a joke. They should be investigated by the FTC for fraudulent business practices.

Date of experience: December 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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