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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user doloresc361
Connecticut
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

For the past years, I have been a member of Fabeletics because they never disappoint. My friends and family always compliment me on my active wear.

Date of experience: January 1, 2025

Thumbnail of user norar193
Washington
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I didn't like the pillow I thought it was to thin and could not sleep on my side with just that pillow.

Date of experience: January 5, 2025

Thumbnail of user mj972
Missouri
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Items are expensive and uncomfortable. I love my onesie, but the inseam is itchy. I wore it for the first time on a car ride. The material in between my legs started to bead up. Same with my leggings I wore them on a flight and the material started beading up. The leggings seem comfortable, but kept rolling down. My bras cut into my skin. And I haven't had a pair of comfortable panties. The panties seem to hold in my pudge, but I was dressed up and pulling them out of my butt all night.

Date of experience: December 5, 2024

Thumbnail of user catherineo1186
North Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Everything feels good and wears well. I love all the great deals that I purchase and I am looking to purchase more of your products but I'm ready and I have everything for my vacation but I'm very satisfied with everything that I purchased.

Date of experience: December 1, 2024

Thumbnail of user angelaw3492
Arizona
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

The products have gotten better through the years, but the shipping and customer service are atrocious.

Placed order in early December and while delivery took a while, everything shipped via UPS and was received as expected except that most of the items were too long for me. I initiated a return to exchange the items.

After returning the items, my replacement order never shipped and credits were never issuednto my account for thr returned items. After contacting CS, they add the credits back to my account because the items I wanted are no longer available.

I took some time and found alternative items to place my order once again. The majority of that order were shipped via Doordash. The Doordash delivery driver never attempted delivery (I know because I both lived and worked at the apartment community and they supposedly attempted delivery during office hours while I was working and I can guarantee they didn't attempt). After a few days of "attempted deliveries" I noticed and added in my own personal Doordash instructions including a 24/7 access code to the building. Dasher still marks as attempted and my items are returned to the warehouse.

I contacted CS every day for nearly a week to try and resolve this but they kept saying my order was still on the way and not to worry. Finally, after a lot of back and forth they finally acknowledge that the items were returned and what I ordered is no longer available. Again.

I spend HOURS dealing with this and all they were able to offer as compensation was a 50% discount of one future item but only if it's listed at full price. Pretty worthless and won't be something I end up using because I deactivated my account after this experience.

Service
Value
Shipping
Returns
Quality

Date of experience: January 15, 2025

Thumbnail of user robt551
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase
• Updated review

Clothing is exceptional! I really like the way the shirts feel & look on my body they are definitely, designed for an athletic body!

Thanks, Fabletics

Date of experience: December 5, 2024

New to Fabletics
June 13th, 2024
Verified purchase
• Previous review

I had a good experience with Fabletics,. Thus far. The website is easy to use and there are lots of options to choose from. My only complaint is that when i received the ball cap i ordered it was all smushed in this tiny bag! The clothing i received was adequate for the price i paid...

Best,
Rob

Date of experience: June 3, 2024

Thumbnail of user marjief1
Colorado
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Both sets of leggings began to pull up after the first wear. In addition, the monthly membership and the difficulty cancelling is painful.

Date of experience: January 1, 2025

Thumbnail of user jennac323
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Why do I have to pay for "VIP" membership when the total cost does not even include a so-called discount. Scam scam scam

Date of experience: January 1, 2025

Thumbnail of user lynnb2167
Oklahoma
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Price is too high for what you get. In-store customer service was excellent and quality product but too expensive for casual clothes

Date of experience: January 3, 2025

Thumbnail of user cerenityf
Mississippi
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

I am a smaller frame so even though I'm a mid build the clothes are too long on my 5'3 height.

Date of experience: February 1, 2025

Thumbnail of user brandib554
Alabama
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

1 of the pants I bought balled up and everything sucks to them. I have to constantly use a lint remover

Date of experience: January 5, 2025

Thumbnail of user brians6790
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

For a tall person (6'2"), the inseam still doesn't give enough room to move.
I wear a 36x34, but I cannot fit into a slim fit.
A regular cut needs to be a regular cut.
I have 5 pairs of slack I can't return.

Date of experience: December 1, 2024

Thumbnail of user marct444
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Still charged even when skipping the month. No workable solution when attempting to contact customer service.

Date of experience: January 1, 2025

Thumbnail of user alexm3743
Illinois
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I had multiple missing items on my order and even on my reorder things got missed or the wrong colors were sent.

Date of experience: January 2, 2025

Thumbnail of user beckyn229
California
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

The people work at the Fashion Place mall store are great and very helpful every time we go in.

Date of experience: February 1, 2025

Thumbnail of user renettel1
Florida
1 review
0 helpful votes
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December 12th, 2024
Verified purchase
• Updated review

I purchased an item that shrunk after washing it. Fabletics was not helpful in resolving the issue. They never even offered to exchange the item. I'm done with them!

Date of experience: December 2, 2024

Shipping takes longer than anticipated
July 11th, 2024
Verified purchase
• Previous review

I'm not happy with the time it takes for "standard" shipping to arrive

Date of experience: July 1, 2024

Thumbnail of user meganm2281
Indiana
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I did not understand the VIP membership fully when I signed up. Also I was not able to get the color/size of scrubs that I wanted so I waited to cancel my membership until it was in stock and then canceled the very expensive monthly membership.
I think you could make a better VIP program that does not cost so much each month.

Date of experience: December 1, 2024

Thumbnail of user ejn24
Massachusetts
1 review
0 helpful votes
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February 15th, 2025
Verified purchase
• Updated review

Everytime I go to buy a pair of pants or anything for that matter it's out of stock.

Date of experience: February 5, 2025

Sizing debacle
January 11th, 2025
Verified purchase
• Previous review

You don't make enough pants in sizes 35/36 wanted the pine shadow and maroon don slim fit pants haven't seen them in 2 months

Date of experience: January 1, 2025

Thumbnail of user kirstenk134
North Carolina
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Spent a bunch of time on the site deciding what I wanted. Placed a big order. After placing the order was sent a message that some of the stuff was no longer in stock. Then I never even got the order. Had to call 3 weeks later to get all my money back. Just placed another order, and I never received a confirmation e mail. I don't even no if you guys are sending it to me, or if you even got the order.

Value
Shipping
Quality

Date of experience: November 17, 2024

Thumbnail of user andyp461
South Carolina
1 review
0 helpful votes
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January 11th, 2025
Verified purchase
• Updated review

I have walked 5 miles a day every day for the last 3 years and all I wear is Fabletics shorts or pants! Need I say more?

Date of experience: January 1, 2025

Love the clothes
February 26th, 2024
Verified purchase
• Previous review

I like the clothes but not the membership rules, too confusing and having to skip every month makes no sense.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 4, 2024

Thumbnail of user pauld5087
Massachusetts
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I love the products but having to skip the membership every month that I don't plan on buying something is extremely annoying.

Date of experience: January 1, 2025

Thumbnail of user norinet9
Virginia
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I recommend ordering a size up for sports bras. There is a convenient Fabletics store nearby for exchanges. Skipping the month has typically taken too much time.

Date of experience: December 2, 2024

Thumbnail of user annay1207
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I purchased two pairs of leggings and both got lint after only two wears. Definitely not the quality I expected!

Date of experience: January 4, 2025

Thumbnail of user robertb15130
Nevada
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

All is well when you think you are getting good prices---then you get hit with fees of $59 per month. Would not refund the fee. Very dishonest company. Don't buy

Date of experience: December 1, 2024

Thumbnail of user damienp93
Florida
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I have been a customer for a few years and I've never been disappointed with my purchases are returned will always be valued customer

Date of experience: January 4, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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