Fabletics

Quality of the clothes have declined so, has customer service

Great clothes and prices. I just wished they offered their shirts in a tall option.

The girl that helped me was very nice and helpful.

I had $70 store credit which I used to purchase items with Fabletics. The items did not fit well, and when I returned the items my account was not provided with a refund of the store credit.

Love the Bottoms that I ordered! Being a Member is well worth it!

The agent was courteous, clearly understandable and effective in resolving my issue.

Our purchase was wonderful and my son loves the shorts. The problem is I have been receiving a monthly bill for your membership, which I have called about already twice. I keep being reassured that the monthly billing will be stopped and it continues. Both Customer Service Reps were absolutely wonderful and very attentive and understanding. It is just a shame that your employees and products are so good, but your systems and programs actually ruin the experience.

I have heard about this brand and seen people wearing this brand but never tried them until recently and I am hooked. I love their stores which are always clean, inviting & their staff is always so helpful when trying on clothes. I love their membership, their clothes are made well not like the crap I see elsewhere and have even gotten my son to start buying clothes from here.

Highly recommend!

The clothes are great. They would be better if you removed the Fabletics logo from the shirts. But I didn't realize I signed up for a recurring subscription. I've cancelled that because who buys enough clothes to need a subscription. The recurring revenue model is a terrible thing for most Americans. They get themselves in debt by signing up for these things and forgetting about them. I find the subscription model to be slightly deceptive and sleazy.

I love these high neck cake tops with a built-in bra. I've bought about 20 of them. What is nice about them as they come up high so no showing the boobs, I'm in Instructor and the last thing members in the club want to see is the Instructor front with her boobs out.
Thank you, Fabletics

Most clothes fit well but trying to return things is a huge hassle. I would never buy anything from this company without having the monthly membership.

Love my active wear - I purchased 4 sports bras, 4 pairs of leggings (full length) and 1 pair of shorts with my sign up order. Since then, I've attempted to cancel my membership with no success - just putting it on hold each month. I wish instead of a great sign up deal that the items were more affordable for multiple purchases but they fall beyond my personal expense allowance for these items after the initial sign up purchase. Quality of my leggings is good, I've done many "bend" tests to ensure that as a gymnastics coach - the kids parents aren't getting any additional "show" while I'm leading stretch with my class kids. They only become sheer in some very major stretches (basically only if you're trying to see if they become see through) - good quality and will buy more someday when I can afford it.

Somehow I unknowingly signed up for a $59 mo. Membership! Two months went by before I noticed the auto debit to my account! Who charges $59 to allow you to buy stuff from their store. And how did I get sucheted into it without knowing?! 😡

If you choose to skip a month you are forced to scroll through the merchandise before being asked if you are sure instead of just letting you skip a month. The VIP membership puts undue pressure on the consumer to remember to skip a month or get charged automatically. This business model is great for the business as I imagine a lot of people may forget and end up with a lot of credits that they may or may not need/want. The site is laggy and has too many barriers to get to the goal. How about offering a membership that allows people to choose when they want to purchase credits instead of doing it automatically for them or eliminating the membership and just offer great prices for the product? The high waist power hold pants are great. The sports bras are okay in terms of comfort and support. I have purchased from Fabletics many times because I love the pants. After reinstating my membership, I was reminded why I canceled it the first time and have now canceled again. The undue pressure of being charged for items I may not want or need to build "credits" makes the experience unpleasant. I want to control when and where I spend my money as the customer. I do not want that decision made for me.

I've been a Fabletics member for years and have not found a single item I haven't loved. The pants hold their shape and don't show underclothing. Sports bras are supportive and elasticity is strong. Cold weather clothing keeps you warm and stays in fashion.

If I order a 3x bra that means i have a large chest, they're big around with cups the size of a toddler. Something in their material has changed chemically that they use and I'm now becoming allergic to their clothing. Be careful because refund? What is that?

Got the Dan Pants in every color, they fit great, are very comfortable, and don't break the bank!

Very surprised at the quality and styles of the clothing. My husband is now a fan as well.

Washed leggings one time and inside the legs are already peeling very bad quality. I got the long high waist cold weather leggings in plum size large

I ordered my boxer two months ago and I have not received the package to me this is bad service.

Kept the subscription because I'm in between sizes and the clothes fit. Had one occasion where my pants ripped wasn't able to use coupon given for replacement. Overall nice quality compared to other brands.

I can't remember which leggings I bought in Aug. 2024. What I really LOVE is that all these pants have a small waist for the person with an Hourglass figure. I bought XL, weigh 128,5' 2" and they fit perfectly. They wash/dry easily (I hang them up to dry), keep their shape, the stretch material is top-of-the-line excellent, can't see through them, I loved the sales from Fabletics Outlet. The sale Yitty leggings were awesome, especially the "Olive Juice" colored pants, and the silver-shimmering pumpkin-colored pants. The warm leggings are wonderful as well. Can't say enough about Fabletics

Nice quality products. But the way they go about some things is underhanded. Applying offers can be tricky. You can't see itemized charges once you've placed and order. It's soooo convoluted. It's very very hard to track returns and amounts. Getting a list of products ordered and or returned and their price requires several phone calls (this has happened repeatedly). And most of all, turning down the member credit each month should be ONE CLICK. Not several, and should not involve scrolling to find the second link to opt out.