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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,898
Neutral
299
Negative
1,378
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,120)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user aliciap17
Canada
2 reviews
30 helpful votes
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December 23rd, 2015

The product is just ok. I noticed some pilling from the tights I got. But besides that what really rattles me... is the fact it wasn't clearly written that I could see that VIP membership was a monthly fee ($50US--$70CND) if you didn't Skip the month. Who has the time to Skip that every month. Such a hassle and for someone who was un-expecting it was quite the shock to see a $70 fee on my visa. Not impressed. Canceled it right away! (Hopefully! I did read some horror stories on here that they continued to charge even after canceling) This brand Aint worth the trouble. I Think I will stick to Lulu quality that is always great. Service that is never lacking!

Date of experience: December 23, 2015

Thumbnail of user heatherm233
Mississippi
3 reviews
1 helpful vote
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April 17th, 2024
Verified purchase

Absolutely love the fit and feel of the joggers but I wish the tops were a little longer. It's so hard to find scrub tops made for long waisted women, but otherwise, I love these scrubs.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 7, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Heather,

Thank you for writing a review. We value your feedback on the length of the tops you got from us. We would like to address your concern and our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user lynneh206
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I HAVE BEEN WAITING FOR ALMOST A MONTH FOR A SMALL ORDER - ONE ITEM AND ALTHOUGH I RECEIVED A MESSAGE TELLING ME THAT MY ORDER WOULD BE DELIVERED ON MAY 19 IT NEVER APPEARED AND I AM VERY DISTRESSED BY THIS AS I NEVER HAVE HAD THIS TYPE OF TREATMENT FROM FABLETICS

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lynne,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!

Best,
Dean

Thumbnail of user brendaw87
Indiana
2 reviews
3 helpful votes
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March 5th, 2017

I hadn't noticed until recently that my account was short $100 and I didn't know why how dare Fabrics take money out of my account if you figure it out 50 million people times $50 every month she's a multi-billionaire I don't think her mom would approve I think this is going to get out and she's going to end up close down why would you do that grab money out of people's account anyway don't buy from Fabrics they are a company that does not tell the truth I think her mother would be so disappointed if she knew that she was cheating everyone out of money I liked her until this no I'm not going to watch your TV shows

Date of experience: March 5, 2017

Thumbnail of user carolm1508
Texas
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

I would have given this bra 5 stars but it was a little too long. I am an A cup. Maybe this would fit a larger bust person better. The style and fabric are great.

Date of experience: February 5, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Carol,

We're sorry to know that you are dissatisfied with your item's fit. We will be contacting you within 24-48 hours to help you further.

Best,
Bella

Thumbnail of user lareem4
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I had an entire order not delivered and then in a different order I was sent the wrong color in the item I ordered. There is no chat or email option to resolve this issue.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Laree,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your orders. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user benjamint361
Maine
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

For me fabletics is my go to brand for sportswear it give you quality plus make look good you use to go to the gym or personal activities like going out with friend and family

Date of experience: November 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Benjamin,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user davinah23
Utah
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I got really great deals on my last purchase. In that I found a new favorite bra and joggers! They shipped quickly and since I liked all my purchases I didn't need to return anything.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Davina,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user cades20
Texas
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

I ordered a few pairs of shorts in 2021 and loved them so much I had to order even more. The shorts are amazing when wearing very comfortable and can almost do anything in them.

Date of experience: August 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cade,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user davidh8070
Tennessee
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Ordered two pairs of pants. They're not bad but material is very thin and not very durable. Already a couple of issues with material. They are cheap. I guess you get what you pay for.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jillianl94
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Return was smooth and easy. Scrub top did not fit right. Too tight around chest and arm area.

Date of experience: July 1, 2024

Thumbnail of user tiffanyo119
Illinois
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

I have not had any issues with Fabletics! The products are great. They fit well for their intended purpose and the material is great quality. The sales and deals are what keeps me coming back!

Date of experience: March 2, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

HelloTiffany,

We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user heidia174
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

So that means that if I don't actually purchase anything with my credit I'm loosing money. What a scam. I want out. How do I cancel my 5 year membership? And get my credits back?

Date of experience: September 4, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Heidi,

Thank you for sharing your experience with the membership. Your feedback will help us know what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user marlees15
Illinois
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

It's amazing, when I order I get it in the amount of time they say. Because I'm a member we get points for buying/ordering. These points get us free items before they expire. 10/10 experience

Date of experience: July 1, 2022

Thumbnail of user davids5887
California
1 review
0 helpful votes
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May 6th, 2021

When you purchased Two For One Price at the end of the month, you will be charged $49.95, totally not worth the price and a scam activity! This is why there is a CATCH! Be Mindful before buying!

Service
Value
Shipping
Returns
Quality

Date of experience: May 6, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Armond,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user theresak440
California
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

I have tried to find the perfect leggings for years and my search came to a end when I discovered Fabletics. They are great quality leggings and provide comfort in so many of my insecurities.

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Theresa,

We're so glad to know you love our leggings! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user brittf16
Germany
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I have loved my purchases from Fabletics and the only reason I am not continuing my orders is because I moved to Europe and they don't deliver here yet. Let me know when they do!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Britt,

Thank you for the positive feedback! We are happy to know that you love our products and services! We'd be delighted to help you further with your concern about our services in Europe. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user hannahj68
GB
1 review
0 helpful votes
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October 10th, 2019

I skipped my first month in the correct window as instructed because I bought stuff in the sale. I was charged any way! Not a good start at all I'm seriously considering cancelling my membership.

Date of experience: October 7, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Hannah,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best,
Ivy

Thumbnail of user johnh6970
Romania
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I bought two shorts and a tank top; the material is super light and comfy; they don't get wet and they are very stretchy as advertised. I am keeping this subscription and buying more soon!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user everer
New York
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

This has been a great experience shopping with FABLETICS. I have never ordered from here before and this will not be my last time. I loved every piece I bought.

Date of experience: April 4, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Evere,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We intend to provide remarkable service for every member!

Best,
Allison

Thumbnail of user irinan32
Colorado
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Did not see much value in VIP - cost more than what I would buy per month. Also recently tried to return some items, chose FedEx but never received any return labels.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Irina,

Thanks for sending your review! Your feedback about our VIP pricing and return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user corins4
New York
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I always like the product BUT they charge for shipping and it takes WEEKS to get my stuff! That has made me decide to stop buying Fabletics! I'll save so much money.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Corin,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user alexandrat63
Canada
1 review
0 helpful votes
  • Send Message
April 21st, 2020

A little while ago I bought two pairs of leggings from Fabletics after hearing some good reviews. I did not like what I recieved. They fit weird and the material was not comfortable. I was going to return them but I found out that because of international shipping it was barely worth my money to send them back. Recently, I noticed that I have been being charged monthly on top of the price I paid for the two pairs of leggings. From my understanding, Fabletics worked on either a subscription basis OR just buying what you want and I was under the impression that I could buy my two pairs of leggings without paying a monthly subscription. The website was so confusing that not only did I miss this detail when purchasing the leggings but I was still confused going back to check to see if I just missed something. I tried contacting customer service 3 times and each time they were absolutely no help! I am convinced that Fabletics is a scam just to con you into spending money based on how confusing their site is and how unhelpful their staff is. I still don't have a solution because I can't cancel my subscription without losing the money I spent on two months subscription even though I didn't use my credits so buy anything and I don't want to use those credits to buy poor quality clothes that don't fit me.

Date of experience: March 22, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alexandra,

Thank you for sharing your feedback! We are sorry to hear you ran into some sizing issues and if you're thinking of going away! We value your business with Fabletics! Our Member Services team will be contacting you shortly to assist you further.

Best,
Nelle

Thumbnail of user karat10
Missouri
1 review
7 helpful votes
  • Send Message
February 6th, 2017

I signed up for the introductory offer of $15. The leggings and deal were great. The quality is excellent and definitely worth more than $15. However, the moment I received my package I cancelled my account. After receiving confirmation of the cancellation I thought that was the end of it. However, the next month I got charger the $49.95 again. After calling the membership services again I was informed that they had no evidence that I cancelled my account and would not refund my $49.95. Even with my email and evidence of a phone call I had to talk with customer service for a LONG time arguing over the refund. They finally agreed after at least 15 minutes of them refusing. My refund should come in 5-7 days and my account should be cancelled now. BUT we'll see because that was supposed to have happened last month. I would warn everyone that despite the quality of product and cheap prices it is not worth the trouble of having to cancel the account and basically being called a liar and talking to a machine for 20 minutes before talking to a person.

Date of experience: February 6, 2017

Thumbnail of user jamiez57
Missouri
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

My order arrived after a very long waiting period, and missing 3 of my items. Upon contacting customer service, they told me I would have to wait 48 hours after my order was received to start the process of getting my items because they would have to check their counts to make sure I'm being truthful that I didn't actually receive my items. It took two more calls and lots of time and frustration to finally get some resolution. I was told that one of my items was now out of stock and they would give me a credit on my account. I told them I'm done ordering from here, I don't want a credit, I want a refund on my card. Lots more time spent fighting for a refund on my card instead of a credit. This order was such a major headache and waste of time, especially when I realized the quality of the leggings (which did not pass the squat test) was not as good as those you can get on Amazon for less. I cancelled my VIP membership as soon as everything was resolved, and ended up sending back my entire order except for the joggers for my husband, and I'll never order from Fabletics again.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jamie,

Thank you for sharing your experience with your purchase. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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