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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user brianp3911
North Carolina
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I purchased clothes, which came in a little smaller than I expected. I was able to exchange two of the three options, but the third shirt was not available in a larger size. Rather than wait for a new one to become available, I was given a credit that is not equal to the value of a new shirt. As I cancelled my membership, I probably won't be utilizing that credit because in my opinion, the cost of the items received isn't worth paying full price.

Date of experience: November 5, 2024

Thumbnail of user devonk93
California
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

On time, perfect condition, as advertised. Fabletics order was ordered and arrived in a short time. Everything was well packaged and folded nicely. Good product and good company.

Date of experience: November 25, 2024

Thumbnail of user diannea326
Nevada
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Had to call because my item took weeks longer than originally told. When I called to inquire they said I had to select a new color because they no longer had the item I ordered. Disappointing experience.

Date of experience: November 7, 2024

Thumbnail of user kenyaa53
Ohio
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Fast shipping, great prices, amazing fabric and styles.
There is no competition for Fabletics attire! The most comfortable materials, creative styles and patterns. The way the material holds everything in place, yet allows everything to breath while in intense workouts is absolutely amazing. I have decided that this is the brand for me. Don't want to take the items off!

Date of experience: November 1, 2024

Thumbnail of user angelac3970
Illinois
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I do not appreciate the increase in membership costs while the value of that membership goes down. I used to pay $50 for a credit that could be redeemed for something worth up to $100. The credit now costs $70 and it's only applicable towards products worth up to $80. The quality of Fabletics clothes is not worth this price.

Date of experience: November 4, 2024

Thumbnail of user michellec5723
Rhode Island
1 review
0 helpful votes
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January 23rd, 2025
Verified purchase

After wearing them one time, they were covered in little pills

Date of experience: January 13, 2025

Thumbnail of user marionm535
New York
3 reviews
0 helpful votes
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January 13th, 2025
Verified purchase

Very nice leggings, were a little big. Will have to order a size smaller next time.

Date of experience: January 3, 2025

Thumbnail of user laurab5812
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

My only complaint is regarding the VIP member outfit credits. Over the years, I have had a few to get through. However, if I want to buy something that is on sale, I have to pay cash for sale price, or full price with a member credit. Why would I want to spend $60 when I could spend $20?!
I wish I could use my credit for an outfit up to $100, like what I can do now, but then have the option to use it like a gift card for the $60 I already spent. Now that would be a really sweet deal and easier for me to spend more with Fabletics.

Date of experience: November 4, 2024

Thumbnail of user reinaldoc47
Maryland
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

They offer special prices for their shirts but are not clear about the ultimate price. They offer a substantial discount but are not clear of your future additional charges. They are quick to ship the item selected and charge the special discounted price. They turn around and add an additional charge to your method of payment which is more than the offered price for the item received. You try to contact them but they do not have a good customer service because you try to contact them and it is always busy with no alternative way to question them and for them to explain the charges over the offered discount price. I had to file a complaint with PayPal and they show the tracking number of the original shipment to justify the additional charges. I do not recommend you do business with them.

Products used:
Wrong size shorts ordered even they were ordered according to their size chart. They were to small.

Date of experience: November 5, 2024

Thumbnail of user terrij288
Michigan
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

The clothes are the most comfortable clothes I have ever purchased and worn! The cool weather pants are great for winter as I like to wear these year round! The ordering was very easy and the clothes arrived right on time!

Date of experience: November 5, 2024

Fabulous Fabletics!
September 1st, 2024
Verified purchase
• Previous review

The clothes are the most amazingly comfortable I have worn from their bras and panties, workout clothes, or swim wear I have found my go to brand! They have amazing deals and it's so easy to turn on and off your membership.

Date of experience: August 22, 2024

Thumbnail of user juliec3994
Utah
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I love shopping at Fabletics for good quality clothing. I hate that sometimes they are so popular that things are sold out. I love reading reviews to know the fit and knowing that everything is going to wash and wear well.

Date of experience: November 4, 2024

Thumbnail of user dianak1463
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I do like their items, I do get frustrated though how the sizing varies quite a bit and the colors are sometimes off. Like I'll get 2 jackets in XL and one will fit perfectly and the other is huge, and wasn't meant/advertised to be oversized. Or I've gotten 2 shorts and one was much larger. I really like their clothes, but the discrepancies or frustrating.

Date of experience: November 5, 2024

Thumbnail of user willamr15
Pennsylvania
2 reviews
0 helpful votes
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November 11th, 2024
Verified purchase

While I can't remember that order specifically, everything that I've received from Fabletics has been very good. Well made and great fit. I just love the clothing. Others that see my gear and give me impositive comments.

Date of experience: November 1, 2024

Thumbnail of user suzannahf6
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I LIVE Fabletics. I've been a loyal customer for a decade, and wouldn't consider another brand when it comes to athleisure. The value and quality are spectacular, and the variety in styles and color are great. That being said, I feel like every time I place an order their sizing changes. If I lined up every piece next to each other there would be no continuity, and I feel like the sizes get bigger each time I order. Don't get me wrong, I'm not upset at needing a smaller size, but I wish that there was more consistency. I find their return process cumbersome and I find myself keeping things that are far too large to avoid the inconvenience of exchanging for the correct size.

Date of experience: November 4, 2024

Thumbnail of user meredithd154
New Jersey
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

All of the items in my order were high quality, on trend pieces that are both comfortable and stylish. My order arrived quickly and I would highly recommend Fabletics to my family and friends based on my experience!

Date of experience: November 4, 2024

Thumbnail of user jeremyr670
Arizona
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

I love the athletic clothing from Fabletics. I have swapped out all of my gym shorts and shirts for the Fabletics clothing line. My wife has also replaced all of her leggings and sports bras because they are so comfortable and look great.

Date of experience: November 4, 2024

Thumbnail of user terryp1917
Virginia
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Happy with the merchandise I'd ordered; however, about a week after receiving my order another charge of $60 showed up on my charge card. I called and questioned it and was told it was a charge/credit against my next purchase. The clause was HIDDEN in the fine print of their contract. The person I spoke with said he'd close my account and try to cancel the charge, but it has not shown up on my statements since then. I've also tried to get into my account, as I was told I could, to verify the charge/credit and possibly order items to deplete the monies but I couldn't. I also attempted to file a fraud claim with my card company and they denied it because of the original purchase was valid.

Date of experience: November 5, 2024

Thumbnail of user nailaht4
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Anything that was not leggings started falling apart within the first few wears and the sports bras were always such a strange and uncomfortable fit

Date of experience: December 5, 2024

Thumbnail of user caseyd370
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Not happy with prices. Not enough color variety to justify the membership. The workout clothes fit great but they look tacky. Odd colors and prints.

Date of experience: December 5, 2024

Thumbnail of user susans10048
Arizona
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I have called twice and told to give.it longer. The items have been sitting in vegas sonce nov 13 and the items were ordered on November 9th and i still have not received them

Date of experience: December 1, 2024

Thumbnail of user juner324
Texas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Employees are very friendly and always take their time to help you. They are all awesome

Date of experience: January 1, 2025

Thumbnail of user triciac329
Colorado
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I've been a Fabletics customer since the beginning. The quality and fit of the women's clothing has definitely dropped over time. I've returned the last several orders, and I'm pretty sure I'll be cancelling. The men's lined shorts are great, though, and a solid value.

Date of experience: November 1, 2024

Thumbnail of user ginam1047
Texas
1 review
0 helpful votes
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November 26th, 2024
Verified purchase
• Updated review

Came for an exchange and literally could not get anyone to help me. The girl Becca was rude and seemed annoyed anytime I asked for a new size. Don't go to the Legacy West location!

Date of experience: November 16, 2024

Great
April 30th, 2024
Verified purchase
• Previous review

Customer service is outstanding! Love this store, everyone is so helpful and friendly

Date of experience: April 20, 2024

Thumbnail of user pamelak2182
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I have great experience with Fabletics. I have purchased gifts for my family members in both men's and women's. Recently was even able to purchase a onesie for my grandson.

I love what I have chosen so far.

Date of experience: November 7, 2024

Thumbnail of user rafaelav9
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

It has been good overall. I love the designs but depending on who is designing for you the material changes and for some of us this does not work even when we love how they look on a perfect model. I will request to be true your quality and material regardless of who is designing for you.

Date of experience: November 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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