Fabletics

Every legging I have purchased through Fabletics has exceeded my expectations. The quality of fabric and construction is exceptional, with a modest price.

Hi,

I haven't opted for a VIP membership but they deducted 49,95 euros without any notification. Refund my money. This kind of behavior is inappropriate.

Thanks,

Best Regards,
Kamaldeep

Great clothing no doubt there. However it blows my mind that a multi million or even billion dollar company takes 3 weeks to ship. Absolutely ridiculous.

Great quality materials, consistent fit across styles, cute designs, items get delivered in a timely manner. I've only had to contact customer service once but they were very helpful.

Lately they have been too long even when ordering "short" styles. The shipping time is atrocious in this day and age. Wish I could receive my orders more timely.

App constantly crashes and refreshing takes awhile. Sizing is often available until you click in to find its out of stock. Good products, nice fashion

I've never subscribed nor purchased anything from Fabletics.
My name is not Marissa. I have reported this before and tried to unsubscribe with no success.

I've been a runner for 40 years, and these are the most comfortable running bras I have ever worn. They hold everything in place without feeling tight.

Have been purchasing from Fabletics for several years now. They make the best workout leggings and shorts. Their customer service is pretty good as well. Highly recommend!

Easy to find what I wanted, great pricing with sales and ordering was straightforward. Shipping has been an adventure, which is not totally on Fabletics

After trying some fabletics tights years ago I decided to give them another go and order some more tights, however when receiving the tights I noticed the quality had decreased significantly as well as the fact the VIP membership claims to have assistance 24:7 for enquires, when I decided the quality was unwearable I went to cancel my membership and what do you know all the numbers are disconnected and the online chat is immediately exited out as soon as I mention that I wanted to cancel my membership? Absolute scam if you ask me DO NOT BUY FROM FABLETICS OR JOIN THE MEMBERSHIP SCAM/SCHEME

***Review revised- Still wondering where my items are at? It's Dec 30th and no new links or shipping info updates. I'm curious if other customers got their items by Christmas like the site said? I've purchased clothing from several different big businesses and received my things on time.

I decided to try out Fabletics and have immediately regretted my decision. After completing the order, they shipped my items in 2 separate shipments. The problem is I received my shipment 2 of 2 which was literally 1 pair of leggings but the rest of my 8 items have not shipped nor does it seem like anyone knows where they are. I proceeded to reach out to customer service. Not only did they ignore me several times; they refused to reship the items or give me a refund. The only thing they said for me to do is to reach out to Pitney Bowes. Isn't that their job to manage their logistics company? I shouldn't have to spend hours tracking down my items only to be lead in a circle and ignored. When I reached out to Pitney they don't even know where it's at or if it'll even ship. How are you going to ship 1 pair of leggings and charge your customer $150.00 then send them on a wild goose chase? Seems like a big scam to me. I'm about 2 seconds away from filing a fraudulent charge with my bank and BBB to get my money back.

My experience with Fabletics so far has been great. The material is very nice and I'm so glad they have pant size long as an option for my long legs!

Great shorts! Comfy and functional for working out, swimming and (almost) everything in between.

I still have not recieved my order nor have I received a notice as to where my order is. I tried emailing and received an automatically generated email informing me that fabletics does not deem email communication as a worthwhile option for them. I then tried their online chat and was never connected with a representative, even after waiting 10 minutes; I doubt heave the time for a phone conversation nordo I feel like it is my responsibility to make this happen, they already have my money, it IS THE RESPONSIBILITY OF FABLETICS TOP MAKER SURE I RECEIVE MY ORDER. I realize these are unprecedented times, AND I AM STILL WORKING ALSO, so maybe make all forms of communication an option. I STILL HAVE NOT RECEIVED MY ORDER AND IT HAS BEEN OVER 3 WEEKS. I AM NOT HAPPY WITH THIS EXPERIENCE.

My package still has not arrived and I was charged $25 extra dollars I ordered two leggings duringa sale it was a 2 for $24 sale and I was charged way more and my package still has not arrived and I have not recieved any emails explaining why this has happened

I've had memberships for food delivery and other items, so i thought I knew what I was getting into. But Fabletics membership, pricing and timing is quite confusing. Even when you want to order an outfit, it's difficult because the sizing is not available. If you have a return and want to reorder using "credit" -- forget it. If you see a good price on an "extra" item, but then you don't spend enough money -- you don't get the lower price shown despite the membership -- you need to hit a spending target on that purchase. RIDICULOUS! And then there is the sloooooowwwww shipping. Should you need to exchange a size, it's a 2 month ordeal. When I called customer service, they couldn't find the order and the background noise from the other reps was so loud that i could not hear the rep talk and she could not hear me. After months of purchases, the entire thing was so frustrating that i cancelled the membership. It's just not worth the hassle. I have never regretted an arrangement more. It took about 4 or 5 repetitions of my request to cancel before the representative did it. At the end, the rep let me know i could still purchase fabletics clothing at full price without the membership in the future. I will repeat my answer here: I will never, never, never, never purchase anything from fabletics ever again. It's just a horrible and frustrating experience.

I've used the website and their 1-800 number and you either don't get an answer or they run you in circles. I ordered a jacket 2 months ago and my order was cancelled for no reason. I called and the man apologized but said he would put another order through for the jacket. That one was cancelled also! By the time I got the jacket a couple of weeks later it was the wrong size and the wrong jacket. When I called customer service, they were not apologetic but matter of fact in telling me that when I re-ordered a couple of times they must've been out of the one I actually wanted. Well I didn't cancel my order to begin with so there's that, but this does explain all the cancels and reorders it shows on my account to end up with the wrong jacket. BUT, no one emailed me to let me know this, or when I called, why would a company ship me something else? Why cancel and reorder three times and not just call me or not charge me? It's insane. This jacket has a hole in the shoulder and is not my size or the one I want. She told me to wait until they restock the one I want and then do a return. Well they never restocked the jacket I want AND since it's been 30 days there's no option to return my order. Somehow only dealing with this company a couple of times I knew they don't do restocks, maybe she sneakily meant someone might return the jacket I wanted in my size, but come on. $65 for a light zip up that I can't wear & still no help form this company.

Excited to write the first review for this company, they are AWESOME! It's a new company that carries AMAZING quality sports apparel. I got my three piece set and I'm so pleased! I really like the Suki cycle shorts I got, I intentionally wore them for my run in the morning yesterday, washed them and then wore them to bed. I basically wanted to see how they held their compression and shape after long wear, and I'm impressed! They didn't feel one inch loose in the morning, they didn't roll up on the leg or down on the waist. They have enough compression but they are not uncomfortable at all. Those and the sports bra are really the same quality as a pair of leggings and a sports bra I have from a ‘citrusy site' that is about 4 times the price of Fabletics!. Oh and when I woke up this morning I went straight for a 2 mile run, changed out of them, set them aside went back to try them again later in the day and I feel the same compression as when they arrived brand new (time to wash them again and have them ready for next wear). I know you will not be doing what I did, but I wanted to try if their quality was really that great, and it surpassed my expectations. I'M HOOKED!

I thought this was just another mediocre subscription, but no! Their stuff is amazing and I absolutely love their skorts!

I would not recommend this company. I understood the VIP membership when I signed up and let's be honest, I only signed up to take advantage of the 50% off promotion for your first purchase. Since it clearly states "You may cancel your membership at any time", I thought I'd make the purchase then call Customer Service and cancel. The phone rep seemed nice and spoke English well, however it took a long time to talk him into cancelling my account. After he finally did, he informed me that my purchased was cancelled (he did NOT warn me that this was going to happen). I said that's not fair, what if I had waited two weeks, received the items in the mail and then cancelled? All he said was "we don't encourage people to do that" — of course you don't but I am allowed to and I don't appreciated the runaround. I requested to speak with a supervisor and she was helpful and instructed me to place my order again (if the items were still available... luckily they were) and that I can call back after they ship to cancel. I received an email saying they shipped so this morning I tried using the chat option since it's 'open' 6am-9pm and although it's 8:30am, it's closed. This company needs to make a lot of changes if it wants to be successful. I certainly don't support their bait and switch method of marketing, they are only making customers angry. I'm also disappointed to hear that the quality is low; now I'm not really looking forward to getting my clothing and I wish I had never wasted my time and signed up in the first place.

I absolutely love Fabletics but there's definitely room for improvement! As far as the quality goes I'll give it 5 stars. My issue comes in with the shipping time mostly being past the date listed and the returns process. Most of my packages were late. I do understand that shipment times have been effected by covid, but this shouldn't consistently happen. Also, the return process has been a pain. The initial s process of "starting the return" was simple, but after that it went downhill. I'm currently waiting on my refund for two items and it's been over 2 weeks. When contacting customer care I'm told that I have to wait another week. It's also very confusing when a credit is issued. I received an email about one of my items, but it wasn't clear as to which one. Even the customer care representatives were confused.

The quality keeps me here, but if it wasn't for this I would've left the club. Hopefully, in the near future this can be fixed! I really love my outfits and have even started buying items for my husband.

Two things. The cool stuff goes quickly… understandable…. Leaving unmatching sets.
And so many people go on at once the site keeps crashing on the matching or intresting items.