• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
See all photos
How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user liams270
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 15th, 2025
Verified purchase

Subscribing to buy athletic clothes just isn't practical.

Date of experience: January 6, 2025

Thumbnail of user geoffreya121
Massachusetts
1 review
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

Membership has been super convenient. The quality of the clothes is terrific. Only wish there was more supply of some items. They sell out so fast.

Date of experience: December 1, 2024

Thumbnail of user sa630
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 11th, 2024
Verified purchase

I never received my items, was charged the membership fee after I asked on numerous occasions to cancel. I never received a refund for my missing items or my canceled membership and never heard from anyone and now the audacity to send me a survey… REALLY!

Date of experience: November 15, 2024

Thumbnail of user kierstins3
New York
1 review
0 helpful votes
  • Send Message
January 15th, 2025
Verified purchase

I've been trying to cancel my membership for awhile and can't do it. CANCEL MY MEMBERSHIP FOR ME AND STOP TAKING MONEY FROM MY ACCOUNT.

Date of experience: January 5, 2025

Thumbnail of user mariag4631
New York
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

They never gave me my money back not solutions please I need my money

Date of experience: January 5, 2025

Thumbnail of user cindyh2338
New York
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

Customer service was excellent and i love the quality of the scrubs; very comfortable and great fit

Date of experience: January 4, 2025

Thumbnail of user lisaa4274
Maryland
1 review
0 helpful votes
  • Send Message
January 15th, 2025
Verified purchase

Love it! Wish they had solid yellow, solid Khaki, and solid Brown.

Date of experience: January 5, 2025

Thumbnail of user jeannet206
Washington
1 review
0 helpful votes
  • Send Message
January 15th, 2025
Verified purchase
• Updated review

I love the comfort and style of most of the outfits I bought from the site.

Date of experience: January 5, 2025

Love the clothes and it's so comfortable.
October 12th, 2024
Verified purchase
• Previous review

Wonderful good costumer service never had any problems with ordering my clothes

Date of experience: October 2, 2024

Thumbnail of user marys10693
Texas
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

Everything I've ordered runs small. I've ordered several items and everything is to small

Date of experience: January 5, 2025

Thumbnail of user rianr18
Colorado
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

I was drawn in by the initial offer. It was great. But I didn't know if I was going to like the brand, so I didn't order but a few things. Now i'm happy with the brand but not the pricing and the items that are in stock. IF/WHEN something I want goes on sale, it's never available in the size I want. New colors every month. Good luck getting them in a size you want. Overall the quality is great, for the original 'new customer' prices. After that I have yet to want to spend $30 on a pair of shorts, and if a color combo came in the email that I wanted, it was never available when I looked.

Date of experience: November 1, 2024

Thumbnail of user kays1141
Missouri
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

Difficult to get an accurate fit. Must order one or two sizes up.

Date of experience: January 5, 2025

Thumbnail of user longn85
Maine
1 review
0 helpful votes
  • Send Message
January 15th, 2025
Verified purchase

Overall great shopping experience, smooth process throughout, completely satisfied

Date of experience: January 5, 2025

Thumbnail of user jameilahw
New York
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

I've obviously have lost more weight than I thought!

Date of experience: January 5, 2025

Thumbnail of user karenw5763
Texas
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

I love the yoga pants, but hate a membership!
Then arguing to get it cancelled!

Date of experience: January 5, 2025

Thumbnail of user lindal6643
Arizona
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

Great delivery service and very pleased with the product.

Date of experience: January 5, 2025

Thumbnail of user rockyr479
Colorado
1 review
0 helpful votes
  • Send Message
January 17th, 2025
Verified purchase

Love this jacket! I wear it with everything. Super comfortable and lots of pockets.

Date of experience: January 5, 2025

Thumbnail of user keithc2285
Georgia
1 review
0 helpful votes
  • Send Message
January 15th, 2025
Verified purchase

Slow! There are websites from the 90's that pages load faster on dial-up than this one.

Date of experience: January 5, 2025

Thumbnail of user nates318
Indiana
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

The way the website works is it automatically defaults you to sign up for a subscription fee in order to get the lower price of their gear. If you're not careful you can miss this and have to go back an "uncheck" the subscription box to opt out of the monthly subscription. It wasn't until several months later that I noticed the charges on my account and had to cancel. No refunds, just lost cash.
The clothing is very nice and I enjoy it but I was very turned off by the deceptiveness of their website ordering process.

Date of experience: November 4, 2024

Thumbnail of user jenng729
California
1 review
0 helpful votes
  • Send Message
December 13th, 2024
Verified purchase

I ordered leggings and yoga pants for my 11yr old and never thought they would fit so well. Thank you Fabletics!

Date of experience: December 3, 2024

Thumbnail of user andyd604
Texas
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

You need to click a few times to actually skip the membership for a month, which seems to be difficult on purpose. I have tried to skip a few months and I get charged anyways because I didn't read the fine print and go through all the steps.

Date of experience: November 1, 2024

Thumbnail of user almazy
Texas
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

I always forget on due every month to skip membership credit charges about one or two days pass and i call to the customer service and I'll tell them that I forget to skip and they always understood me and canceled to me.
I really appreciate it! Everybody who works for Fabilatics are so good!

Date of experience: November 7, 2024

Thumbnail of user giullyf
California
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

The quality of the clothes are amazing and the deals are really great!

Date of experience: January 4, 2025

Thumbnail of user billyw1092
Georgia
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

Like the fabletics brand but they are always out of my size.

Date of experience: January 4, 2025

Thumbnail of user charlesp3642
North Carolina
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

These are the best fitting and most comfortable workout clothes you can buy

Date of experience: January 4, 2025

Thumbnail of user dawandag1
Indiana
1 review
0 helpful votes
  • Send Message
January 14th, 2025
Verified purchase

I dint have the strength, stop sending customer service jobs to a different country.

Date of experience: January 4, 2025

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?