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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user emelyl8
DO
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Love the color, my partners ask me about where I purchased it

Date of experience: January 4, 2025

Thumbnail of user robertj5254
Texas
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Wanted to buy "The Pant" NEVER has my size 42 / 30 So i always have to buy something I dont really want

Date of experience: January 2, 2025

Thumbnail of user yvonnep612
New Jersey
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

It's not a bad experience however, I do not like that it's a fight to be able to shop and get items you like…could you release batches of new items in the morning than in the evening so everyone has an opportunity to purchase the new items

Date of experience: November 1, 2024

Thumbnail of user joannew1216
Missouri
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I am always pleased with the git just wish they all came with the phone pocket. Love my styles

Date of experience: January 1, 2025

Thumbnail of user adamq803
Illinois
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I placed an order online for two shirts to be shipped to my home address. In error, Fabletics sent my order to a store approximately an hour or more from my home. I received a call from the store notifying me that my order had arrived and was available for pickup. I told them about the company's error (that it was supposed to have shipped to my home), but they said they had "no ability to ship anything from their store to an outside address." They told me I needed to contact Fabletics Customer Service Dept. to resolve the issues. So I did. Three hours later, I got the order shipped to my home. I shouldn't have to jump through hoops to get an order shipped to my home address. Or any address for that matter. Don't make me contact Customer Service on the store's behalf to get an order that was incorrectly sent to the store to the correct address.

Date of experience: November 4, 2024

Thumbnail of user eloisec65
New York
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

Do not like packaging
Do not like piece meal sending

Date of experience: January 3, 2025

Thumbnail of user stephanieb4457
Florida
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I had several credits and used them for the products I desired. Upon completing my selections, all credits, I still had to pay $134 for what? I am not sure where the charges came from, but I do know ot wasn't shipping or taxes.

Date of experience: November 1, 2024

Thumbnail of user angelinec52
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Very bad experience. Charge you discounted price but you are actually paying more than you should by paying the monthly $59 membership fees. Customers do not shop every month but you charge them every month.

Date of experience: November 1, 2024

Thumbnail of user richardn2694
Maryland
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love your product but, the advertising is misleading. The reason I ordered 3 pair of shorts was the because of the deal, I did not know I had to join a membership. I thought this sale was to good to be true, like your 80% off deal is now. It probably is. I like your product and would like to buy more but I don't want to be mislead.

Date of experience: November 1, 2024

Thumbnail of user kennethr2189
Colorado
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The sweatpants and joggers are great and fit great according to the website fitting parameters. The underwear/briefs are okay. The waistline on the briefs creases and folds over too easily and stays that way.

Date of experience: November 5, 2024

Thumbnail of user angelac3968
Virginia
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I adore Fabletics customer experience. The product is high quality. If I had one complaint it would be the availability of certain sizes and colors on the website.
The ease of use for the website is amazing. The check out experience is smooth.

Date of experience: November 1, 2024

Thumbnail of user josefav7
District of Columbia
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Debby the manager is excellent, she is always very helpful.

Date of experience: January 2, 2025

Thumbnail of user gabrielat106
Indiana
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Like the clothes but hate the subscription, the high prices and how product are always sold out.

Date of experience: January 1, 2025

Thumbnail of user ilianav21
Illinois
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Fabletics has the most warm and comfortable leggings I've ever had. They have a variety of color and they come in many different styles.

Date of experience: December 1, 2024

Thumbnail of user philipe792
Georgia
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I like the shorts. They are high quality. If I could buy the shorts for the introductory price all the time, I would wear anything else. The difference in quality is not enough to overcome the price. The pricing scheme is to gimmicky and I would just prefer to know the actual price up front.

Date of experience: November 1, 2024

Thumbnail of user marcoc523
New Mexico
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Quality does not justify the high price. T-shirts fall apart after a couple of washes.

Date of experience: January 2, 2025

Thumbnail of user richg432
New York
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Very pleased with Fabletics, the tees are a great fit

Date of experience: January 2, 2025

Thumbnail of user mirjaloln
Illinois
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Good start but could be refined with better fabric and attention to detail.

Date of experience: January 2, 2025

Thumbnail of user michaelw10820
Hawaii
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Live in Hawaii and it took almost a month and a half after order to get.

Date of experience: January 1, 2025

Thumbnail of user davec2553
Georgia
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Every time I look for pants on their site, they are always out of my size. I have VIP credits that I can't use.

Date of experience: December 4, 2024

Thumbnail of user pennyb771
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Everything is great I love the products that I have purchased

Date of experience: January 1, 2025

Thumbnail of user careyb150
Oregon
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The cut is too long for petites in the shortest length.

Date of experience: January 1, 2025

Thumbnail of user sarae1080
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Yall always have sales going on, therefore the monthly price is always much higher than the single credit. The only way to truly maximize your value is to purchase a bundle. So I recommend even more bundles options to get a better value, using the leftover credit for more than one item if the item is cheaper, or lowering the monthly payments. Even a create your own bundle would be great.

Value
Shipping
Returns
Quality

Date of experience: November 1, 2024

Thumbnail of user sandya577
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Everything else was good as far as ordering and receiving

Date of experience: January 1, 2025

Thumbnail of user adrianae101
Colorado
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

It has been great! Great products!
I love the prices and the quality of the clothes.

Date of experience: January 1, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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