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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I have tried TWICE to take advantage of the 5 for 1 credit or 5 for $20 promotions and it does not work.
Very disappointed.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
Purchases took way too long to receive. Product is no better than what I can buy in the local stores for half the price.
Date of experience: October 1, 2020
They just didn't fit my body, and I'm not huge. Returning them was fine, but joining a VIP club was more work to leave than join.
Date of experience: March 20, 2018
I love getting my fabletics monthly! It gives my workout wardrobe a refresh and provides me with great options for all types of working out.
Date of experience: March 6, 2023
Hello Bethany,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
All items I've received have been great. Surprised at the bra's fitting well, although I will say I am between sizes and wish they were adjustable.
Date of experience: April 19, 2022
Hello Mary,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
The products are great but I have been waiting for a fairly large refund for over 4 months now.
This is unacceptable and not good business.
Date of experience: November 5, 2019
Hello Tracey,
Thank you for your honest feedback, this is certainly not the kind of service we aim to provide. This feedback will help us improve our service. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
Great! Are you kidding me? I really like your product but, I'm not here for your approach to soliciting a customers participation in this process.
Date of experience: November 4, 2019
Hello Ligia,
Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, our Member Services representatives are available 24/7 at 1-844-322-5384.
XOXO,
Clark
Nothing fits correctly like the other big brands. I've purchased numerous pants, shorts and shirts, all donated. You get what you pay for…
Date of experience: September 1, 2022
Hello Evan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I loved everything in my order, especially the yellow leopard biker shorts, however the white sports bra has red/orange colored stains all over it.
Date of experience: April 1, 2023
Hello Ashley,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Every month I spend so much money for the subscription that it's not worth it I will love to cancel but they always give no as an answer
Date of experience: January 13, 2022
Hello Edith,
Thank you for writing a review about the price we have online. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Pricing is way too confusing. Click on an item gives you one price, it is more expensive in the cart, don't understand membership benefits at all.
Date of experience: April 1, 2023
Hello Chris,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with the prices on our website. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I have the best experience with Fab. Can't wait for what is to come. Got all my orders in time, good customer service in stores and phone.
Date of experience: April 1, 2023
I always get compliments when I'm wearing Fabletics leggings and tops. I highly recommend them to anyone that ones good quality clothes for exercise.
Date of experience: May 1, 2020
I'm having the same problems. You have to put a stop payment thru your bank and then no more charges will be taken out of your account.
Date of experience: September 21, 2017
Hello Anne,
We are very sorry to hear that you are dissatisfied with how the VIP membership works. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
I love my Fabletics! They are quality and comfortable. The company is wonderful to work with for exchanges or problems. Very friendly and helpful.
Date of experience: July 1, 2021
Hello Cari,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle
Fabletics never fails to deliver excellent customer service. I have purchase so many amazing pieces that keep looking great after many years of wear.
Date of experience: August 1, 2022
Hello Catherine,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Always receive quality products that last forever. I am still able to wear items from years ago!
Great sales and have recommended to so many people.
Date of experience: August 1, 2022
Hi Terri,
We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!
Best,
Tina
Be careful shopping on this site, They are terrible people. I have never been so shocked and upset by being mis lead. Be wary.
Date of experience: January 30, 2016
The pockets are great. They fit my phone and it's case perfectly. The length is a little long for me but I am really short so I'm okay with that.
Date of experience: March 12, 2019
Hello Katie,
Thanks for the feedback! We value your trust in Fabletics, and we will do our best to always meet your service expectations. Keep slayin' in your FAB items!
XO,
Ivy
Everything seems like it is great quality and for the price it just cant be beat I am in love! Fabletics has changed my gym style forever!
Date of experience: March 20, 2018
Hello Joanna,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
I literally buy all of my leggings from here! Great quality, cute patterns, and so comfy. I also love the updated rewards program for VIP members!
Date of experience: September 5, 2022
Hello Alisha,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Don't deal with them! The entire operation us a sham, a hoax and nothing less. Customer service lied to me about my refund. Stay away
Date of experience: May 9, 2017
The shorts fit nice on me but, the East ban folded over from a small beer belly I have. Doesn't look good at all!
Date of experience: August 3, 2022
Hello Robert,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I got the 2 leggings for $24 offer when I signed up as a VIP member. Neither pair of leggings fit me right so I had to return them. I expected to be able to access the 2 for $24 deal since I wasn't able to find something that worked initially. Now I can't access that deal and have $24 credit towards any one of their other ridiculously-priced items. Even when things are "60% off," the prices are still outrageous and usually the items on sale aren't even the good ones. I signed up because everyone swore by Fabletics and I've honestly only been disappointed. Now I see the 2 for $24 ads on all of my social media apps, but they're literally only for new VIP members, which I'm not any longer. So I'm sitting on a $24 credit that I can't use because I no longer qualify for the deal, even when the deal comes up for current VIP members the selection available is terrible, and I can't justify spending $50 more on top of the credit on a single pair of leggings. Long story short, being a VIP member now is more of a hassle and a disappointment and I kind of wish I didn't bother signing up at all.
Date of experience: January 1, 2023
Hello Christine,
Thank you for sharing your experience with the VIP program and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I will definitely be ordering from this site and company again! Fast delivery and easy to use website make for a very happy customer.
Date of experience: April 11, 2019
Hello Ashley,
Thank you for trusting us and shopping with us. Fabletics is always ready to serve members like you with exciting shopping offers. So, stay tuned!
XO,
Ivy
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Dawn,
Thank you for writing a review. We value your feedback on the promotions we offer. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison