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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,902
Neutral
299
Negative
1,382
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user dawnr525
Utah
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I love the products, super soft materials. The only complaint is that not enough quantities of items, they sell out and never come back in stock.

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user heatherp832
California
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

I've been ordering from Fabletics for over a year now and all of their products are high quality and fit well. I have no complaints.

Date of experience: February 25, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

We are happy your items are a perfect fit! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user timothyg817
Texas
1 review
0 helpful votes
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July 13th, 2022

I thought I was just buying 2 shirts not signing up for $54 per month vip bs! Dont order from them online they trick you!

Date of experience: July 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

Thank you for taking the time to let us know your thoughts about our VIP-intro offer. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user anac619
California
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Credits should stay on ur account for at least one year, we need to call and waist our/your time trying to use our money

Date of experience: September 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ana,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user robertl4601
Rhode Island
1 review
1 helpful vote
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July 1st, 2023

I love the products but shipping is a major issue. Waiting three weeks to receive merchandise in this day and age is completely unacceptable

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Robert,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user michells5
South Carolina
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I am more than happy with every purchase I have made from Fabletics. The pieces are all top quality and very flattering to my body type.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Michell,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user alexc1613
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The fact that you think I'm going to believe those shorts are worth 50+ dollars is an absolute joke. They are cheap material articles of clothing.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alex,

We are sorry to hear that the item that you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user melissah1949
Minnesota
1 review
0 helpful votes
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September 9th, 2022
Verified purchase

Need to show all details with purchases. Should not hide that this is a membership program, unwilling to refund when you return the product.

Date of experience: September 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Melissa,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user caseyr236
Florida
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I've enjoyed being a customer and have loved every piece of clothing I've purchased. Now that there are scrubs I am enjoying Fabletics even more.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Casey,

Thank you for the positive feedback about the items you got from us! It feels good that our members appreciate the effort we put into making sure we provide the best products! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user cristianc223
Indiana
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

I love the clothes and colors! Supper comfy can't lie. They always take care of me and my orders. Easy to return things if need be great people!

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Cristian,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user stacyp283
Mexico
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I have been a VIP member for many years, but the last couple of months shipping has been horrible. It takes at least 2 weeks to receive my order.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stacy,

Thank you for leaving your feedback. We're sad to learn that you don't like our shipping. We have a good reputation for keeping our members pleased, and we want to retain it. We have a dedicated Member Services Team that is here to help you in any manner possible. Right now, someone will send you an email.

Best,
Clark

Thumbnail of user fawnk7
Wisconsin
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Ordered xxl, fits like a large. When I read how it fit, it said runs normal. Was really looking forward to these pants since they're good material.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Fawn,

We are sorry to hear that you were not satisfied with the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user acitas
North Carolina
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

All were very nice people and welcoming. When I needed their help finding a size, they got right to it. Also, they mentioned some amazing deals!

Date of experience: October 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Acita,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Thumbnail of user leaanneb2
Australia
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Everything in my order was cancelled expected one item. After paying tax and shipping to Aus, it's so expensive and not worth the cost.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lea-Anne,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user andrewb1301
Pennsylvania
3 reviews
0 helpful votes
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October 4th, 2023
Verified purchase

The shorts are nice, but you should not need a stupid expensive subscription to buy them on sale. It feels like a scam.

Date of experience: October 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Andrew,

Thank you for sharing your experience with our item and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ericas333
Connecticut
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

When I'm searching to purchase items they are often out of stock. I've tried 3 different styles and I don't love how they fit.

Date of experience: March 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Erica,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Thumbnail of user josephb2978
Colorado
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Not a fan. Signed up for VIP for my wife and we can never find anything in our size. Cool clothes but nothing is available.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Joseph,

It is with great regret that we received your feedback regarding the selections we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user loganl140
New York
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took me so long to sign up for the VIP membership. Finally got it on, got my clothes and I felt like they were that of a 1980's polyester nightmare.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Logan,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our website and products. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user danielc3381
Illinois
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I love the clothes. Amazing deals but unfortunately I'm a tall person and tops in general don't fit me well. Tall sizes need to be offered!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for sharing your experience with our products and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user timothyb1146
Washington
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

It would be better if the pants were offered with specific waist sizes. My pair of "medium" pants are too tight, can't wear 'em.

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Timothy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user priyac32
Utah
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase

I keep getting ads for outfits that are either not even on the site or out of stock and its really a waste of my time

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Priya,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user amberb668
Michigan
1 review
0 helpful votes
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December 24th, 2021
Verified purchase

I absolutely love all the leggings I've got. They are made to last, stylish, and there's so many different options. Well worth the money.

Date of experience: December 24, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane

Thumbnail of user williamb5247
Oregon
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Make it easier to cancel or pause membership. It's obvious what you're doing when basic settings are this difficult to access. Actin like Comcast

Service

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello William,

Thank you for the feedback about your experience with the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user selmau1
New Jersey
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

I have always had a great experience shopping both online and at the store. I am also very satisfied with my products. Happy customer :)

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Selma,

We're glad that you are loving your purchases! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user kimberlyw1856
Mississippi
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Shipping was fast. My son loves the shorts. We did the 2/$24 deal and I will definitely buy more when they have a sale!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimberly,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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