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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,902
Neutral
299
Negative
1,382
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user karim165
Arizona
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I love Fabletics, but I find it annoying that they charge $50 to your card every month if you don't call them and cancel.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kari,

We appreciate the feedback you shared regarding the VIP membership. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Thumbnail of user simong147
GB
1 review
0 helpful votes
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January 6th, 2021

2 months later and they're still charging 49£ a month. How is this legal? I have cancelled on multiple occasions. Would give it 0 stars if I could.

Date of experience: January 6, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Simon,

Thank you for writing a review regarding the cancelation of your account. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Sincerely,
Nelle

Thumbnail of user valeriea73
Delaware
1 review
0 helpful votes
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October 6th, 2019
Verified purchase

No other leggings, workout gear like it! I'm in love with the colors, options plus accessories too. Everything needed for a stylish workout.

Date of experience: October 3, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Valerie,

Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.

XO,
Ivy

Thumbnail of user evelyna179
Canada
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

I love how they fit just wish there would be more option in my selection but otherwise I've been happy what I got

Date of experience: February 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Evelyn,

Perfect! We're happy to hear that our products fit you well! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user ellenm399
Iowa
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

My order was completed online, but the next day I received an email stating some of the items were no longer in stock.

Date of experience: February 4, 2021

Thumbnail of user christinel1270
New York
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

It's fine. Sometimes it takes a while to load pages and I end up leaving but I come back bro like the clothes.

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user tammyh698
Missouri
1 review
0 helpful votes
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December 3rd, 2021
Verified purchase

I have been wearing Fabletics for several years. I won't even workout in any other brand because it makes my figure look awesome!

Date of experience: December 3, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tammy,

We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!

Best,
Nelle

Thumbnail of user danielg2044
North Carolina
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Your quality is not on par with your listed price. It takes too long to get products. Product arrival dates are often delayed.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user denisem1976
Arizona
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

I went thru 3 people on the online chat before I got my problem fixed. They kept disappearing and a new person appeared!

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Denise,

Thank you for sharing your experience with our Member Services Team on chat. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user derekr294
Texas
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Used to go to lululemon all the time, but recently got into Fabletics and it is so much cheaper for similar quality clothing

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Derek,

Thank you for the great review! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user sheh12
Germany
1 review
4 helpful votes
  • Send Message
July 15th, 2015

NICHT EMPFEHLENSWERT! Fallt bloß nicht auf diese Betrüger ein. Sie preisen Outfits für 25 Euro an und schreiben aber nicht dazu, dass ihr damit ein Abo eingeht und ihr jeden Monat 49,95 Euro bezahlen müsst!

Not recommendable at all!

Write your reviews also on facebook. Maybe we can make them change their stupid policies. #crowdpower

https://www.facebook.com/fabletics.de?sk=reviews

Service
Value
Shipping
Returns
Quality

Date of experience: July 15, 2015

Thumbnail of user havyng
Kentucky
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

CANCEL MY MEMBERSHIP! I have called and called and each time they tell me they can't. I do not want this membership anymore so I need it cancelled please.

Date of experience: May 4, 2024

Thumbnail of user kathies229
Pennsylvania
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The fit and material are good but the shipping is way too slow. It took over 2 weeks for my order to arrive.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kathie,

We appreciate the feedback you shared regarding our shipping method. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user af646
Texas
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

I feel 100% ripped off by my experience with Fabletics.
The member points are useless since everything good is out in my size.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Amy,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product availability. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user barbarab3696
California
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Why bother having sales when you don't have the stuff in stock to sell. Always frustrating trying to
But tights from this company,

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user darrianf1
Michigan
1 review
0 helpful votes
  • Send Message
November 1st, 2020
Verified purchase

Every time I shop from here I am happy. The clothes are both cute and comfortable. They also do fit true to size.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Darrian,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user monikas185
Texas
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

These leggings are amazing. They fit and feel
Good. Customer service was very easy to work
With when I needed to Exchange sizes

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Monika,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user abdulkareema14
California
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

Never received my order in the mail. Very frustrating customer service experience when I contacted Fabletics. I did not even receive a refund.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Abdulkareem,

It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!

Best,
Lia

Thumbnail of user terrif55
California
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

I'm loving these leggings! Great color selection too! Every time I get an opportunity to see what's new, I end up buying something!

Date of experience: July 1, 2019

Thumbnail of user andrewc1856
Texas
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

The shipments come in a timely fashion and we have no complaints. My wife loves it and look forward to opening her packages.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Thumbnail of user alyseh8
Texas
1 review
0 helpful votes
  • Send Message
May 28th, 2022
Verified purchase

They produce great quality clothing for her & him. The customer service is beyond great. I recommend Fabletics to all of my friends!

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alyse,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

Best,
Mary

Thumbnail of user kimberleyb118
Georgia
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I have always enjoyed my clothes from Fabletics. They are an excellent quality and if something doesn't fit just right, returns/exchanges are easy.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kimberley,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user erikab233
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

Good items, good quality, packaged well. Took quite some time to receive order but that is understandable given the current supply chain issues.

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erika,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Ivy

Thumbnail of user junen62
Hawaii
2 reviews
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

My experience with Fabletics as always been Great... Quality of the products, Quantity on hand in my size. I've never had a problem

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello June,

Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!

Best,
Mary

Thumbnail of user ericad259
Virginia
1 review
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase

I used to order pants here but the last one i bought looks like a cheaper material. Im not happy at all

Date of experience: September 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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