- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Backed by the National Science Foundation
- For Business
Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
They got good prices and good clothes pretty much all I wear. The cut on the shorts was a little weird at first but I've grown to like them a lot.
Date of experience: May 4, 2023
I have ordered several pair of shorts for my boys to work out in! Super easy to order from the app and delivered within 1 1/2 weeks to my front door.
Date of experience: June 1, 2022
Hello Kristi,
We are glad you are enjoying our products and the app! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I loved my purchase, but I ordered a size too big. So I did an exchange. It has been 11 business days and I have still not heard back from Fabletics!
Date of experience: June 2, 2022
Hello Anna,
Thank you for taking the time to leave feedback! We'd be delighted to assist you further with your exchange concerns. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
They are charging me too much money and I my first order was on October and since October they're charging me for the membership like four times already so no it's not I think it's not worth it
Date of experience: January 4, 2023
Hello Ricardo,
It is with great regret that we received your feedback regarding VIP program. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Ive never been so disappointed. I was online shopping on cyber Monday. I saw that they were advertising 75% off ANYTHING, this sale was posted everywhere. Come to find out it was 75% off one item only, had to call to find that one out. The lady I spoke with was very short. But its whatever, I continued with my purchase and took advantage of the 2 /$24 leggings. I then made any other purchase with 50% off that I had. In total, purchasing 5 items. Great deal still, I thought. A few days later, I received an email saying my order was going to be late(fair enough, its cyber Monday and Im in no rush.) The very next day, I receive an email saying they had to cancel 2 of my purchases without saying why. I called them again, they said they ran out of this item. I explained to them that I am on the website now, and they still claim to have them. She tried to help by giving me similar items for the same price, waited on the phone for about 15-20 minutes only to find out every option she had given me were also sold out. At this point, Im kind of irritated. Ive given them the benefit of the doubt knowing its holiday season. But at the same time, at least when Im on the phone with you, you should know your inventory. I receive a 60% off coupon for the inconvenience; I appreciated that. This morning I was looking around online seeing what items I could use this coupon for. I then see you receive a free bag with an $89 purchase. I pick the bag and go to my shopping cart. I then see they are trying to secretly? Charge me roughly $30 for this bag when its still claiming to be free. My total jumped $30 when I added the bag. Thats when I decided Im no longer shopping through fabletics anymore.
Date of experience: December 2, 2017
Hello Alexis,
Thank you for writing a review! We are very sorry to hear that the items you like are sold out. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
So I have to pay $50 per month for one item or two items that FABLETICS CHOOSES? I should at least get to choose what I want. Also the items are not worth $50 each. Sorry.
Date of experience: April 22, 2022
Hello Elichia,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love shopping with Fabletics. I always get a great deal and the quality is so good!
Date of experience: June 4, 2024
I have purchased Flabetics merchandise for years now. I have always been satisfied. The addition of scrubs was a plus.
Date of experience: May 3, 2024
I communicated multiple times about a return issue that occurred. (The site was having issues with return labels, I thought I sent an item back with the correct code but it wasn't the right item, and the refund was given on a cheaper product than the product that I returned, I just wanted a different color but was told that wasn't an option.) I chatted through text and spoke to multiple reps about this issue and felt like I was getting the runaround. I was a member and I called to speak to a rep again about the return, when I got off the phone with the rep I was notified that my membership was canceled, which I did not say I wanted. I called back as soon as I go the notice about my membership and the new rep I spoke to said that it was noted in my account that I wanted to cancel my membership and said that the previous rep I spoke with offered me a $10 credit to stay a member. I told the rep that never happened and she said that she couldn't reinstate my membership but that I could sign up to become a member again and have a discount but I would need to make another purchase. I had just purchased something and didn't have anything I need at that time and was very put off by the whole situation. I even asked the rep to listen and read my previous interactions to see that I was telling the truth. I was very disappointed that I was treated this way. When I was nothing but nice with everyone I spoke to because I do realize things happen and it isn't the rep's fault for the issue normally. I was very confused by the whole situation and have not bought anything since and have not become a member again.
Date of experience: April 3, 2023
Hello Malissa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the return and membership. Our Member Services Team will contact you right away.
Best,
Allison
Have reach out multiple times by email to only get the same response. Looks to just be automated? Product is amazing! Just never and stock!
Products used:
Shirts and pants
Date of experience: November 30, 2021
Hello Chris,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
The clothes were of very poor quality and ill fitting. It was even really difficult to cancel the membership, the process should be much easier.
Date of experience: March 1, 2018
Hello Nadja,
We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
Hello Nadja,
We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
If size Med was not regularly out of stock I might, "might", consider maintaining membership. I currently own about 12-25 items I will never wear.
Date of experience: April 1, 2023
Hello Colleen,
Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Unfortunately, the styles are not like they used to be and I have purchased less frequently over the years. I will likely cancel my membership.
Date of experience: September 1, 2022
Hello Dawn,
Thank you for taking the time to leave a review. Your feedback about our style is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I received my clothes faster than expected. Plus, I saved nearly $300 on my order! Every item is top quality and I've already worn them!
Date of experience: August 4, 2022
Hello Heather,
Thank you so much for your feedback and for sharing this with others that you like our product and quality! We are pleased to learn that we were able to meet your expectations for online shopping.
Best,
Clark
I have no complaints about my purchase from Fabletics. I even had to return a portion (sizing issues), and it was fast, easy, and worry-free.
Date of experience: November 5, 2020
Hello Erika,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I have dozens of leggings all purchased from there. I love them all and will continue to be a loyal customer for the foreseeable future.
Date of experience: January 5, 2023
Hello Ginger,
Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you.
Best,
Mary
I have been a customer for many years and have never been disappointed with any of my purchases. Just wish all the leggings had pockets.
Date of experience: July 1, 2022
Hello Sheila,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the selection we offer. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
I love my shorts will be buying more soon. The material is easy the tights on the inside fit like a glove and are perfect.
Date of experience: September 1, 2022
Hello Bruce,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed your purchases
Best Regards,
Clark
The only leggings I wear now. I refuse to buy anything other than fabletics! Not only are they durable but they're so cute as well
Date of experience: September 12, 2019
Hello Emily,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy
The product quality is excellent and the specials run all the time so it's very easy to find something you love at a great price.
Date of experience: December 2, 2022
Hello Patricia,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At Fabletucs, we try our best to provide the best service and unique style at an affordable price!
Best,
Mary
The ladies at Old Orchard are fantastic! They understood me, found everything I needed (and more) and helped me shop for all of my people.
Date of experience: May 26, 2022
Hello Caroline,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a fabulous day!
Best,
Lia
Go up 2 sizes for true fitting sizes. I feel like my jew are going to hang out when i wear the 7 in shorts.
Date of experience: June 23, 2022
Hello Jonathan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Fabletics always gets my order to me quickly and I can easily skip my month. Price is very reasonable when you compare to other companies.
Date of experience: April 1, 2020
Hello Meg,
Wow! Thanks for the great feedback! We're glad to hear your order comes quickly! We always make sure to make beautiful and quality items at a very affordable price just for you! We always try to keep our pricing as reasonable as we can for our dear members!
Best,
Nelle
You never had the items I wanted. Slim pickings for things I actually liked and when I did they were sold out. Waste of money
Date of experience: October 2, 2022
Hello Joanna,
Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love ordering from Fabletics. The clothing quality is awesome. Fabletis is crucial is reinventing myself, and my style.
Date of experience: May 5, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Hunter,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia