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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user geraldm565
South Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I returned two pairs of shorts for exchange for s different size. But I've only received one back. I'm still missing the other pair of shorts

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerald,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user richards5260
Nevada
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Never asked, was never told about subscription. No notice of funds being withdrawn. Avoid Fabletics!

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Richard,

We regretfully note that we received your feedback regarding our VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user amyb2693
Minnesota
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Monthly cost was had for me to call and skip and sometimes I didn't have the $$. It's just not a system that works for me.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user stephaniep470
Arizona
3 reviews
0 helpful votes
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July 1st, 2020
Verified purchase

I love the products I have ordered, they're super cute styles for a great price. Nice quality. Also, the ViP membership is super easy to use.

Date of experience: July 1, 2020

Thumbnail of user zariusc
Virginia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I needed to exchange my product. The customer service representative was rude and not helpful. I still have $70 worth of clothing I can not wear.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Zarius,

Thank you for providing feedback about your experience with our Member Services Team and the products you purchased! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user jeremiaha53
Alaska
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I ordered a bunch of stuff and only 1 thing came. I was really excited when i decided to shop in this store, but at the end I was disappointed.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeremiah,

Thank you for sharing your experience with the order you made. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user abbym289
Colorado
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I timed the site wide sale at a good time and found items that I loved and tried new items as well.

Date of experience: June 7, 2024

Thumbnail of user alexb1715
Illinois
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Tiktok ads dont mention a $60 a month membership... apparently its against the law to write reviews that aren't true so thats how you know im right

Date of experience: April 1, 2023

Thumbnail of user jasmineb458
Ohio
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Clothes fit comfortably for my curvy physique! Perfect athletic clothes are hard to find.

Date of experience: June 4, 2024

Thumbnail of user andrewf954
California
3 reviews
0 helpful votes
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September 1st, 2023
Verified purchase

Never got what i ordered. I tried several times and finally gave up. Not muchhof a business opractice...to say the least.

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Andrew,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user paolai9
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Not everything is of the quality of the price attached to it. Otherwise I have no other issue at this time.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Paola,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user marlam1
Michigan
1 review
3 helpful votes
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July 16th, 2014

I agree with everyone else! Totally a scam! I have to know dispute several charges of $50 a month! Very deceptive.

Date of experience: July 16, 2014

Thumbnail of user shellyw76
Florida
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I loved the leggings, but within a few months holes started to form on the inside hem just above the knee.

Date of experience: April 4, 2020

Thumbnail of user deenap5
South Carolina
2 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

Some items have been great, others not so much. The seams are very rough and scratchy and the leggings run small.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Deena,

We appreciate your feedback on the fit and quality of your purchase! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user pattys207
New York
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

My only problem ordering is narrowing the selection because I want everything! Great quality and fit on everything I have ordered.

Date of experience: August 4, 2020

Thumbnail of user samanthat338
Massachusetts
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

I love the options but the main prices I want are not covered with my credits or don't come in long.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Samantha,

We appreciate your feedback on using your credit! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user jamesm7726
New Jersey
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great products and site is easy to use! Everything fits just right and is perfect for someone with an active lifestyle

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user jillm902
Illinois
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Fabletics is a staple item in my closet. The products are trendy, well made, wash well, look great, and are comfortable.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jill,

Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user shahrzadm5
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Beautiful designs and l love the fabrics.
Also the prices are so affordable.
Well done, l am your long term customer!

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Shahrzad,

We are glad that everything worked out for you. We, here at Fabletics do our best to provide great products and services to our customers. We appreciate your feedback and would like to assure you that we will strive to improve our customer's satisfaction.

Best,
Allison

Thumbnail of user erinl174
Texas
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I have not been very impressed with the quality of the clothes. This is in the fabrics, stitching and overall fit.

Value
Shipping
Returns
Quality

Date of experience: May 1, 2020

Thumbnail of user joycej492
Maryland
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

It was an absolutely terrible experience. I feel like this is a scam. I would never ever recommend this to anyone.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joyce,

Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user shannong253
Washington
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

I love the online shopping. The website is very easy to navigate and it pretty true to actual colors of items.

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Shannon,

Wow! We are happy to hear that you are satisfied with our website! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user jackieb719
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Love the subscription and most of the products. They are an awesome fit with no-show fabrics that dry quickly. Awesome colors!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jackie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user brettw190
California
2 reviews
0 helpful votes
  • Send Message
November 4th, 2022
Verified purchase

The clothing is great, and there are deals aplenty, but the monthly opt-out to avoid paying for a "credit" is tiresome.

Products used:
jackets, pants, sports bras

Value
Shipping
Quality

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julie,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Monthly Credit.

Best,
Renz

Thumbnail of user amandah1238
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2021
Verified purchase

A bit confusing w purchasing using a credit and skipping a month. But once I used those features, it became easier

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Amanda,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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