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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user patriciaw506
Virginia
1 review
3 helpful votes
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January 8th, 2020
Verified purchase

Your customer service is totally out of touch. They can't communicate well at all, and they don't understand your website.

Date of experience: January 5, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Patricia,

First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.

Best,
Ivy

Thumbnail of user amandac2353
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I've been shopping Fabletics for a few years and I love every item I get. Great quality, comfortable and stylish.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user deekshas9
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The quality is just amazing. Never imagined that I could have such a great quality fabric for a cheap price.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deeksha,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at an affordable price!

Best,
Mary

Thumbnail of user stephanieh1800
Colorado
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love anything about Fabletics, from the concert to the fit. I haven't found any piece that isn't well made.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Stephanie,

Thank you for your wonderful feedback! We're very glad that you love the items that you received.  We love being able to provide the products that our members seek. And we really appreciate the time you spent sharing your experience. Have a great day!

Best,
Kim

Thumbnail of user coryh97
Alabama
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

They are a bit pricey, but they truly are the best! Quality, shaping, and over all look, can't be topped!

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cory,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user dorae31
Illinois
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

My son loved the shoes only that they took almost a month to arrived. Other that they are pretty good

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dora,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user mollies51
Utah
2 reviews
0 helpful votes
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July 1st, 2022
Verified purchase

Cute, fits okay, but there are other brands that are better that won't charge you monthly for a "great deal"

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mollie,

Thank you for your feedback! Your feedback on the monthly charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user melissag1599
Nebraska
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

The fabric was weird. Not super flattering. The prints were cute on some items but just not what I expected

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Melissa,

We appreciate your feedback on the quality of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user surprisedc
Texas
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

I was very dissatisfied when I saw that there was an additional cost item on my purchase for import taxes!

Date of experience: January 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello,

Thank you for writing a review! We are sorry to hear if you are unhappy with our taxes. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user dexr4
California
2 reviews
0 helpful votes
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April 11th, 2023
Verified purchase

I have been a monthly member for. Probably a couple years now... and I am getting bored with the selection.

Date of experience: April 11, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Destiny,

We appreciate the feedback you shared regarding the selections we have. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user davidb8263
New York
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Long delivery wait. Product not as described, way more expensive then other men's briefs and not even as functional. Mediocre.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

We appreciate the feedback you shared regarding the item you purchase. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user katej203
Texas
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

All of the products I purchased had holes after 2 wears. The cheaper versions on Amazon last much much longer.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

Thank you for sharing your experience with the products you have ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user tinac721
Australia
2 reviews
0 helpful votes
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January 20th, 2022
Verified purchase

Great quality so I love the clothing. Really love it. Only issue is to many things to choose from LOL

Date of experience: January 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tina,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user jessicak1367
Minnesota
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I get notifications that my product shipped but takes a long time for it to actually get shipped and delivered.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

Thank you for writing a review! Your feedback about our shipping time frame is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user isabellel80
California
2 reviews
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Great customer services at Topanga Village, CA location, no matter in-store purchase, assist with online order, or, membership related inquiries, always supported by a group of helpful team members.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabelle,

Thanks for leaving us such a great review! We are thrilled to know that you love our products and services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day!

Best,
Dean

Thumbnail of user mattk367
Ukraine
1 review
0 helpful votes
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November 12th, 2021

I like shopping here. I ordered a sports uniform here and absolutely delighted with the quality. It also looks fantastic.

Date of experience: November 12, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Matt,

Thank you for sharing your great experience navigating the website! It makes us delighted to know that you are satisfied with the services we offer! Have a great day!

Best,
Nelle

Thumbnail of user kylev121
Idaho
2 reviews
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

The shipping was quick, and then the shorts didn't fit perfect I was able to exchange for a new pair.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kyle,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our product and service.  

Best Regards,
Clark

Thumbnail of user lydiat33
Maryland
1 review
0 helpful votes
  • Send Message
November 7th, 2019
Verified purchase

Comfortable, affordable and lasts - have had some peices for a few years and they are always my go to for intense work outs!

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lydia,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user ilzep
Netherlands
1 review
13 helpful votes
  • Send Message
March 23rd, 2016

Unwanted membership that leeds to EUR 49.95 charge on your account every month.
No product, no useful information, but you keep on paying.

Date of experience: March 23, 2016

Thumbnail of user clintonk50
Maryland
1 review
0 helpful votes
  • Send Message
November 4th, 2022
Verified purchase

The clothing is nice and flexible! With the hoodie I am able to wear it in cold weather without it being too bulky!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clinton,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user raynellm
Florida
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Love your product! Always fitting perfect sizes love the color! Without question yll exchange if something went wrong even on the customer's end!

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Raynell,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sherryg472
North Carolina
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Iam very pleased with my experiences love every thing I have ordered very comfortably and chic the clothes look beautiful and feel comfortable

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Sherry,

Glad to know that you love the items you got from us! We always want to create unique designs for our valued members like you! Hope to hear more from you!

Best,
Allison

Thumbnail of user ellan22
New Jersey
1 review
0 helpful votes
  • Send Message
December 4th, 2019
Verified purchase

They charge you $50 a month without saying they will (unless you read the pages long terms). Good clothes but scammed me $350

Date of experience: December 1, 2019

Thumbnail of user kathyb1429
Illinois
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

Love the quality of Fabletics. Powerhold is perfect on the days that I run. I've tried other brands and none of them compare

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathy,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user tylerm467
California
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

Some of the more popular items tend to be out of stock when ordering very fast.
The items I do get (that fit) are a very good value.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tyler,

We are sorry that the items you like were out of stock. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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