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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user coris37
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I bought a couple pairs of the same shorts. One was to big and the other was to small. Most items seemed not to fit correctly according sizing.

Date of experience: October 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cori,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user emilyw910
Georgia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I got the snake skin leggings not even six months ago and there's a hole in the butt. I thought they were good quality but I guess not.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ranjanr10
New York
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I've been trying to cancel my membership using their online chat but it always messes up - I think they're forcing you to have to call in to cancel.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Ranjan,

Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user jackb1604
Nevada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

These are some of the most comfortable shorts I own. I have 4 lined short they I use everyday to work out in. They have only satisfied me.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user shelbyf23
Minnesota
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I have been a fabletics customer for 4 years now. It is my go to for all of my athletic gear from running to yoga to lounge wear.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelby,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user cherylg908
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I absolutely love them it just started to get a little pricey on me since I'm on a fixed income but from time to time I'll order again

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user cierras34
Idaho
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

My favorite leggings being a mom my weight fluctuates and they've gone up and down with me and always feel great and lots of room in the pockets!

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cierra,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user tammyk122
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

The yoga pants I received are awesome, but even the largest size is tight on my large body, but I expected that. I still can wear them however!

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Thumbnail of user draganak1
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

All of the leggings I purchase are see through when I bend over.

Date of experience: June 3, 2024

Thumbnail of user angelam3407
Maryland
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Traveled to Tyson's Corner and was very very pleased with the customer service

Date of experience: June 3, 2024

Thumbnail of user loug97
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The most durable and supportive leggings
Love the socks as well

Great quality

Date of experience: June 3, 2024

Thumbnail of user reeced31
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Clothing was easy to order and great quality. The fit was as expected.

Date of experience: June 3, 2024

Thumbnail of user lauraf1698
Virginia
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I always love Fabletics! I just wish there were more colors.

Date of experience: June 5, 2024

Thumbnail of user jamesk2952
Texas
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

One of the worst customer experiences I've ever had. This was my first time shopping here and I will never be back and will be a lifelong detractor.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user fredg494
Colorado
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

MY LAST TWO ORDERS HAVENT SHOWED UP AND I HAVENT BEEN REFUNDED NOTHING SO I WOULD LIKE TO CANCEL MY MEMBERSHIP

Date of experience: June 4, 2024

Thumbnail of user abigailw23
Michigan
1 review
0 helpful votes
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December 12th, 2018
Verified purchase

I called with a lot of questions about sales and my membership credit and the worker was very helpful, polite, and patient with me

Date of experience: December 9, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Abigail,

Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user bethl243
Maryland
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I used two months of credit to order two pairs of pants and I still haven't received them. It's been well over a month

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Beth,

Thank you for writing a review! We are sorry to hear if you still haven't received your order yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user vanessad295
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I absolutely love the workout leggings! They do not show your butt or underwear underneath. They are the absolute BEST I have ever used.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vanessa,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a fabulous day!

Best,
Renz

Thumbnail of user leal142
California
1 review
0 helpful votes
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June 12th, 2020

No stock ever for sizes. VIP monthly withdraw can not be used for sale items. VIP members pay full price. What's VIP about that?

Date of experience: May 22, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lea,

Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this may have caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user lynneb76
Wisconsin
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

I have been a member for a while and always find it easy to skip a month or find great deals on this site.

Date of experience: January 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Lynne,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!

XO,
Ivy

Thumbnail of user shawnn149
Canada
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

I exchanged a purchase because I needed to change the size. Its been almost three weeks and I have still not received the product.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user amyw1486
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

The clothing is great, the leggings especially are my new favorite, but more often than not they are out of stock in my size.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.

Best,
Zeth

Thumbnail of user roxannet101
Minnesota
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I didn't like the ribbed joggers. Too long.
I'm not going to enter 50 characters

Date of experience: June 6, 2024

Thumbnail of user rebeccal1547
Arizona
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

It takes way too long for shipping and the tariff charges are ridiculous. I do like the some of the colors that are offered.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service and the taxes. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user davide2178
Virginia
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

My overall experience with this company is great. Products are fashionable. Delivery is timely. I recommend it to all my friends all the time.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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