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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jenniferc5231
Illinois
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I love the Fabletics entire line of clothing and accessories, it's my favorite! Great quality, fits well, looks nice for work out purposes or everyday wear! The compression wear is tight and form fitting but functional.I also love the membership program and returns are made simple.

Date of experience: October 9, 2024

Thumbnail of user pattia284
Minnesota
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

This was my 1st time purchasing Fabletics. Originally, the sale got me in the door. I bought the 2 leggings for $24. They are the best leggings I've ever worn! Keep up the great work!

Date of experience: November 1, 2024

Thumbnail of user bobs3681
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I really like the shorts I got from Fabletics but I absolutely hate the subscription service. The last thing I want to do is spend $60 every month on clothes or have to remember to skip a month.

Date of experience: November 4, 2024

Thumbnail of user jojuanas
Guam
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I placed a few orders from Fabletics recently with shipping to Guam and all were sent through FedEx and returned back to the warehouse once received through FedEx in Chino, CA. Previous orders sent via USPS were received without any shipping issues. Called Fabletics multiple times without any resolution or callback. Not sure what happened or why customer rep is unable to change shipping to process through USPS and not FedEx.

Service
Value
Shipping
Returns
Quality

Date of experience: November 4, 2024

Thumbnail of user shlomidtr
Arizona
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Using the site issuer friendly and I love that I am able to go straight to the outfit options and buy the set instead of hunting through all the pages to get the matching set

Date of experience: November 5, 2024

Thumbnail of user luisf848
New Jersey
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I called to cancel my membership last month and I still got charged Novembers fee and my membership isn't canceled

Date of experience: December 1, 2024

Thumbnail of user andyh896
Georgia
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

Automatic charges are unwarranted. Also if you want to save your credits, you have to pause your membership. If you cancel, you lose the credits

Date of experience: November 23, 2024

Thumbnail of user charitya71
Colorado
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Unable to view tall clothing in the search engine. It's frustrating to have to look at each pant to see if you have tall sizes only to be disappointed that you don't.

Date of experience: November 4, 2024

Thumbnail of user mayram234
Texas
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I'm amazed by the quality of the leggings and they ship fast. Great company to buy from

Date of experience: December 4, 2024

Thumbnail of user alexs3583
Ohio
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Promised a sale, but was already sold out of everything that was my size. This is the third time this has happened. This company operates on the "Almost sold out!" tactic.

Date of experience: November 2, 2024

Thumbnail of user kater448
New York
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

The workout clothes feel like they are made from shower curtain material, exactly like when I ordered something that ended up being from China. The fit was also a little off. I returned everything but some lounge pants which I kept because they were super cheap, but I've worn them twice in the past 2-3 months that I've had them.

Date of experience: October 8, 2024

Thumbnail of user jeffreyb3702
Pennsylvania
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

High quality sportswear. Great colors & variety. Love there shorts & sweat pants. The "Don" line of pants are perfect. Process tend to be on the highside. Thankfully they have lots of sales.

Date of experience: November 1, 2024

Thumbnail of user charmainei12
Hawaii
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

The brand has changed from when it first started. Notice some change in the cut of Power Hold leggings. One order took over a month to receive. Decided to cancel subscription.

Date of experience: October 23, 2024

Thumbnail of user yoninahk
North Carolina
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I probably didn't look closely when ordering because I didn't get pockets in the leggings I ordered. Very disappointed and I had already washed my leggings so I couldn't return them.

Date of experience: November 5, 2024

Thumbnail of user katiek712
Mississippi
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I love all the leggings and bras I have purchased. They fit amazing with great support.

Date of experience: December 4, 2024

Thumbnail of user martham2577
California
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Quick and easy. Sometime merchandise is out of stock but I realize the demand is high!

Date of experience: December 4, 2024

Thumbnail of user bod81
Ohio
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Nice pants but I got charged each month which I was aware of from the website.

Date of experience: December 4, 2024

Thumbnail of user markr5975
Texas
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Ships immediately, great quality. Awesome experience dealing with the company.

Date of experience: December 10, 2024

Thumbnail of user lorib1770
Ohio
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Almost all the clothes I own/wear have come from Fabletics. In 1990 I had cancer surgery and was no longer able to wear blue jeans due to the surgery scar. I also had a hernia as an after effect of the surgery and I discovered that wearing supportive athletic wear was exactly what I needed. However I am now turning 72 yrs old and don't always find the styles I am looking for for both my life and my ongoing yoga practice.
Also I do live on a fixed income and try to make good use of the great sales from Fabletics. But still I remain a loyal customer!

Date of experience: October 5, 2024

Thumbnail of user virginiaa1483
Colorado
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I like the leggings, good quality. But I bought a fleece and on the first day when I was trying them on the drawstring that ties them at the waist broke.

Date of experience: November 1, 2024

Thumbnail of user lisab8065
North Carolina
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Still waiting on my order that was suppose to be delivered on 11/21 So disappointing

Date of experience: December 5, 2024

Thumbnail of user kristiem294
Washington
1 review
0 helpful votes
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November 26th, 2024

Ordered 6 items. Tops were all strangely shaped- bagged out oddly, or were strangely proportioned (very short, super wide), leggings were so-so, but unflattering even on slim figure. Tried to return them. Ended up with 2 return codes - 3 items on each. There was no indication of which items were on which code. I called fabletics snd after usual long wait was told that the second code covered all 6 items. Drove to ups (45 minutes for me), to be told that the code only covered 3 items, and they had no way to tell which items those were. The other code showed expired. Called - another long wait. They sent a "new" code. Next day, I drove back (45 more minutes, and by now probably more in gas $ than I'd get from the return). Ups said the "new" code showed up as already used, so they couldn't take it. Another call, while I had to explain I'm leaving town and can't spend ANOTHER 2 hours getting this return to them. Got a runaround and was told they'd send me a label to print so I can drive another 45 minutes to try again. Never, ever do business with these clowns! I'm expecting yo see fraudulent charges for their membership, which I cancelled early. No integrity, and no understanding of how business is done in the us. They may be able to get away with this in Asia (not one of the 4 customer service folks I spoke with had a full grasp of English, and all were clearly reading from standard scripts without the ability to understand either my issues or their own replies), but we expect some integrity here. If you say easy returns, you need to provide that! Fabletics does not! Tried to speak with a supervisor. After a long wait, it still didn't happen. Nothing about this company is ok. Don't fall for the ads. You'll regret it!

Tip for consumers:
Terrible customer service.

Products used:
None. Ordered sweatshirt, tank, sports bra, 2 prs leggings, 1 pr pants. Tried to return all - story in review.

Service
Value
Shipping
Returns
Quality

Date of experience: November 16, 2024

Thumbnail of user jonathnd
Ohio
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Charged me $300 and can't find my account. Absolutely a scam.

Date of experience: December 9, 2024

Thumbnail of user suzieb108
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I really like the scrubs. I just wish that the membership options included the ability to choose the style of pants and tops and included more colors.

Date of experience: November 1, 2024

Thumbnail of user florm77
Maryland
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Customer Service exceeded my expectations; although, the product item didn't fit right and the color was not what I expected.

Date of experience: November 9, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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