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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user amys284
Missouri
1 review
5 helpful votes
  • Send Message
December 16th, 2017

So HOW do we cancel then? My teenage daughter just purchased 2 pair of leggings for Christmas on her card and was charged $49.95 today!

Date of experience: December 13, 2017

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Amy,

We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!

Best,
Sherry

Thumbnail of user brendanh122
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

While reasonable in cost, the material was very cheap. I'd rather pay a bit more for higher quality.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brendan,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user aniep1
California
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

No sizes for my size group (m/l) and need more variety. I love this brand but recently there's been nothing

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anie,

Thank you for taking the time to leave a review. We are very sad to know that the sizes you like are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user jenniferf2397
Florida
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

I could not find any outfits that were suitable for some one my age. Too many sports bras and crop tops.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jennifer,

We regretfully note that we received your feedback regarding the selections that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user brandid9
Indiana
1 review
1 helpful vote
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July 7th, 2017

I just joined today at one of your stores and the site is down? Please let me know when this will be up?!

Date of experience: July 5, 2017

Thumbnail of user laurat85
Laura T. – Fabletics Rep

Hello Brandi,

We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Thumbnail of user amberr621
California
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Prices are pretty high, but great thing is sale with vip brings it down to more reasonable-great price!

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user mengxint
GB
1 review
30 helpful votes
  • Send Message
May 10th, 2016

Is anyone know how to remove credit card information fro Fabletics? Just in case it will charge again without any permission.

Date of experience: May 10, 2016

Thumbnail of user stevenr1543
District of Columbia
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Great, exceeded expectations... super satisfied and happy... will continue to come back for more merchandise!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steven,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user patriciap2477
Colorado
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Search feature/filters could be improved. Many times difficult to scroll through images on my phone.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user karent1690
Pennsylvania
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Very disappointed in the selection (they are always out of sizes), website is poor, and delivery takes a long time.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

We're sorry to know that you are disappointed with our products' availability. Your feedback is essential, and we would like to address your concern as quickly as possible. Our Member Services team will email you within 48 hours to assist you.

Best,
Bella

Thumbnail of user haleyb171
Washington
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Material is so comfortable, breathable, and stays up! I only buy my leggings/biker shorts from fabletics

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Haley,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user niccoleh
Wyoming
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

Love the price point & versatility of each item. Customer service was awesome and i look forward to shopping more.

Date of experience: July 1, 2019

Thumbnail of user melaniew111
Illinois
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

Very nice products great speedy delivery always a treat to receive my new stuff from Fabletics. I highly recommend

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Melanie,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user rhondat56
New Hampshire
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

Everything about this company is great- outfits, quality, styles, sizing, selection, customer support, and options for purchasing!

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Rhonda,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user andreas901
Wisconsin
1 review
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

Excellent quality merchandise. Easy to navigate shopping experience. Some inconsistencies in sizing.

Date of experience: March 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Andrea,

Thank you for writing a review! We are glad to hear that you had an easy shopping experience with us. Apologies if you find our sizing inconsistent. Your feedback is important, so our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user chrisd1885
Arizona
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Quality was not what I expected for the amount. Now you're wasting my time by requiring more words to written down.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

Thank you for taking the time to leave a review. Your feedback about the quality of our products is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user jezabeld
California
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Always happy with my products! The fit, feel and look is amazing. I recommend Fabletics to everyone.

Date of experience: June 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jezabel,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user susanc730
Illinois
1 review
0 helpful votes
  • Send Message
July 8th, 2019
Verified purchase

Flattering fit, functional, cute, and comfortable... there's literally nothing more that I need in life! :P

Date of experience: July 5, 2019

Thumbnail of user tonim116
California
1 review
0 helpful votes
  • Send Message
July 8th, 2019
Verified purchase

Always outstanding. Order is received promptly. The one time I had an issue no problem returning it.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Toni,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user tammyw667
Canada
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Normally arrived by now when ordered on May 1 but not here yet and tracking indicates still in transit. Seems to be taking awhile this time.

Date of experience: May 23, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thank you for writing a review! We are continuously striving to satisfy our members’ needs as much as possible, especially with shipping out orders. We will contact you shortly to assist you further.

Best,
Dean

Thumbnail of user lindac4728
Texas
2 reviews
0 helpful votes
  • Send Message
February 5th, 2023
Verified purchase

I am really disappointed at how cheap the material is. After 1 wash everything looked like it was years old play clothes. Shame!

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Linda,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user minnien13
Canada
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

Fabletics never fails to disappoint. Cute, comfy, and often with pockets, anything you buy from them will be good quality

Date of experience: August 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Minae,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user susanp530
California
1 review
0 helpful votes
  • Send Message
July 8th, 2019
Verified purchase

Love every apparel I've purchased from Fabletics. Very comfortable, quality material and fits perfect.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Susan,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user alexisg431
Virginia
1 review
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase

Everything I have ordered from Fabletics has not disappointed me! Quality, material and design are all wonderful!

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alexis,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user lisas5184
Florida
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

I have bought other brands of exercise clothes and they are nowhere near the quality that fabletics is.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Lisa,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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