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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user venkatan6
Texas
1 review
0 helpful votes
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June 9th, 2021

They won't refund your money after we forgot. I never see such terms and conditions with any company.

Service
Value
Shipping
Returns
Quality

Date of experience: June 9, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Venkata,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user arthurs633
Georgia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Pretty good experience with fabletics. I just wish the monthly fee was not so pricey when it comes to purchasing items.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Arthur,

Thanks for sending your review! Your feedback about the VIP membership and the monthly member credit option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user adamd1012
Missouri
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Waste of time, stupid business model all for a c- brand where logos come if first wash and it feels cheap. Lulu is ten times the product.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adam,

We are sorry to hear that you were not satisfied with the items that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user tammyk179
Maryland
1 review
0 helpful votes
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October 7th, 2019
Verified purchase

High quality, unique clothes for both working out and lounging at a great value. Always get compliments on the items I've purchased!

Date of experience: October 4, 2019

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Tammy,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Fabletics. Hope you have a FABulous day!

XO,
Chad

Thumbnail of user katef253
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Wonderful experience ordering from Fabletics: easy site navigation, fast shipping, beautiful products at affordable VIP pricing. I'm very satisfied!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user jims2276
Massachusetts
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have nothing o complain about except the relatively lengthy time it takes between ordering online and actual delivery.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jim,

It is with great regret that we received your feedback regarding our shipping policy. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user summerd63
Hawaii
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Fabletics Hawaii at International Market Place has the best sales associates. Very inviting, helpful and friendly. Love shopping there.
Thank you!

Date of experience: July 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Summer,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best,
Allison

Thumbnail of user christopherf477
South Carolina
1 review
0 helpful votes
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April 18th, 2021
Verified purchase

Great,
No issues. Ordered from store. Staff very helpful.
Would love to be a brand rep for your men's line Fabletics.

Date of experience: April 18, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christopher,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user autumna53
California
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

I've never had a bad experience with fabletics. I love their products. Good quality. Very cute. Great customer service.

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Autumn,

We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user danettec23
Norway
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Customer service is atrocious. Interacted with them on two separate occasions and both times I had the same experience.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danette,

Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user cindyc1420
Colorado
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

It doesn't clearly state that being a VIP member costs $56/month. I am going to cancel my membership.
The leggings are great!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user christianc589
Colorado
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Nah fr tho these $#*!s good af give me some free $#*! I'm poor (⁠๑⁠•⁠⁠•⁠) it would be highly appreciated trust

Tip for consumers:
Mfs go crazy buy these!!!!! TRUST

Products used:
Shorts and shirt

Service
Value
Shipping
Quality

Date of experience: October 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christian,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user faustc1
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Durable, comfortable, look good! So many products to choose from, awesome sales, and being a VIP has great perks!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Faustino,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Tina

Thumbnail of user suzannev159
Florida
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Both of my items fit well and it's exactly as expected. The quality is definitely acceptable at a phenomenal price.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Suzanne,

Thank you for your amazing feedback! We're glad that you love the style and the quality of the items that you ordered. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Thumbnail of user erinh565
Texas
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I have been missing items for one week. Fabletics site does not allow me to contact customer service.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Thank you for sharing your experience with our website and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user davidc6295
Florida
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Generally happy. I wish the underwear liner had a pouch design that would provide support and better fit.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user cynthiap1210
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Looking fabulous while working out matters! Helps with tummy control and flexibility to move around. Loving my new training wear.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user kittyd2
North Carolina
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Not the first time I've had trouble finding order info on recent orders, such as an anticipated delivery date.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathrin,

We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user cherylr180
California
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

I ha e been impressed with the quality every time. Beautiful and functional. Thank for your products.

Date of experience: September 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Cheryl,

It’s great to read your feedback about Fabletics and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy

Thumbnail of user dianak143
Florida
1 review
0 helpful votes
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February 5th, 2020
Verified purchase

I have always enjoyed shopping on this website. Pictures are true to color which makes my choosing a pair of bottoms easy.

Date of experience: February 2, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Diana,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user adamd910
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Ordered through the app, delivery was fast, and items arrived without any mistakes. Clothes also fit perfectly.

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user christinev762
North Carolina
1 review
1 helpful vote
  • Send Message
May 29th, 2022
Verified purchase

Great product, I love that they are size inclusive. My husband loves the mens line. So soft and comfy.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user andreaw906
Kentucky
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The Luxe leggings slide down and roll up too much around my stomach but other than that they are nice

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Andrea,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user donnak564
Connecticut
1 review
0 helpful votes
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September 5th, 2020
Verified purchase

Quality and comfort combined. Some unique detail.
Fits according to size. Use for exercise or going out.

Date of experience: September 5, 2020

Thumbnail of user connorh109
Nebraska
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Bought some performance underwear (which are great!), but somehow got auto signed up for $60/month VIP membership. Make sure to read the fine print!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Connor,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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