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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user roderickr56
Georgia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

If Fabletics didn't charge a monthly membership fee to get "lower" prices on their items, this may have been a five. I hate the pushy sales tactics that their retention team uses to prevent customers from dropping the membership. The clothes are nice and comfortable, though.

Date of experience: October 4, 2024

Thumbnail of user michelel771
Arizona
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Fabletics is a great place for me to shop at! I love the quality of the products and the customer support is fantastic! I've never had a problem returning something. They are always happy to help. I do recommend shopping at Fabletics for your workout clothing for women and men!

Date of experience: October 10, 2024

Thumbnail of user marias5127
Arizona
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Love how fabletics have many offers as members. Great quality and prices. Love all there designs.

Date of experience: December 2, 2024

Thumbnail of user anad338
Missouri
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

The products themselves are great. I really like them. If you sign up to be a member or whatever in the store, you will get charged almost $60 a month to get one of their products for "free". The free part is not true. They charge you almost $20 in shipping and it's takes 2-3 weeks to get the thing.

Cancelled after 2 months.

Service
Value
Shipping
Quality

Date of experience: October 1, 2024

Thumbnail of user kathrync1080
North Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've used fabletics on and off for years. I was always impressed with the quality. But lately the product has taken a nose dive in quality. The last order I put in I was charged over sixty dollars for a tank top. It never arrived and they did not refund me. I had already cancelled my membership so I didn't receive a credit either. Highway robbery!

Date of experience: October 4, 2024

Thumbnail of user stevem3906
Sweden
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I've purchased a lot of items from Fabletics and have enjoyed most of them. Some didn't work out due to the fabric or the design itself. Use more lux and less power hold fabric please. Another suggestion is to make the Affirm payment plan an option within the Fabletics app at checkout and don't require users to go out to use the Affirm app first, it's confusing! And easy to get wrong.

Date of experience: October 6, 2024

Thumbnail of user tanyal489
Colorado
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I like Fabletics and appreciate the deals, but always feel like its a "got ya" when I forget to SKIP.

Date of experience: December 5, 2024

Thumbnail of user edithh247
California
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I decided to try Fabletics clothing based on a friend's recommendation. On line ordering was very easy. More importantly, I found all items well made and very comfortable. I am wearing all items everyday, more than just for workouts.

Date of experience: October 10, 2024

Thumbnail of user chrisp4329
AG
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Can't get enough of my Fabletics. Even when I don't need I buy 😁

Date of experience: December 5, 2024

Thumbnail of user anthonyh2145
Kentucky
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

I didn't love the fit or quality of any of the close I purchased. The while buying process with the membership is weird and feels complicated. In the end, the prices for sign up purchase was cheap, but always felt like there was going to be a crash, even though there ended up not being one.

Date of experience: October 4, 2024

Thumbnail of user susih9
California
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Fit is a bit small smaller than expected. Beautifully made.

Date of experience: December 7, 2024

Thumbnail of user amac6
Tennessee
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Horrible company I wish I never worked with them. This was a huge hastle and waste of time.

Date of experience: December 1, 2024

Thumbnail of user reneeb1092
New York
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Takes a minute to find what you love to wear or work out in but it's worth it. The returns and exchange process is super easy. The regular prices are overpriced but the sales are fantastic. Customer support is always really great. Shipping is slow so order accordingly.

Date of experience: October 3, 2024

Thumbnail of user trishb200
Kentucky
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I always have a wonder experience with fabletics… wether ordering online or shopping at the store… live th s products! I do wish they come back with the Capri powerhold leggings… that would be my only critique!

Date of experience: October 5, 2024

Thumbnail of user christinen1226
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

They have good style selections. Leggings have been consistently high quality. Scrubs and other everyday/workout clothes are mid. Lots of loose strings but haven't had any holes so thats good. After a few washes, logo easily degrades.

Date of experience: October 1, 2024

Thumbnail of user jenniferl3832
Delaware
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: October 1, 2024

Thumbnail of user michaelh8947
Spain
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

… and dysfunctional! Telephone contact was a voice recording telling me I'd be long dead (75 mins) before anyone answered. Quality of product varied wildly from "fine" to "made where?". I have to unsubscribe when I have time on my hands to wait for the third world call center to respond

Date of experience: October 1, 2024

Thumbnail of user rebeccap1895
Australia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I absolutely love the clothes, annoyed by the time it takes to receive. I'm in Perth, Australia max 15 day delivery time, but my orders take well over 6 -8 weeks to arrive. My last order was confirmed and then cancelled? Really disappointing

Date of experience: October 1, 2024

Thumbnail of user rakitaw1
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

Date of experience: October 1, 2024

Best fit ever!
August 26th, 2024
Verified purchase
• Previous review

I am always greeted when I walk in to the store. The prices you can't beat and the feeling of the clothes is top tier!

Date of experience: August 16, 2024

Best deals and colors.
July 20th, 2024
Verified purchase
• Previous review

I was greeted with a smile and was able to find everything I needed.

Date of experience: July 10, 2024

Thumbnail of user lees1241
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics has generally been pretty good about reminding customers of their member credit on the first of the month, until this past year. I was charged a few times because the emails stopped coming, so I ended up setting up my own reminder. Again, it works well if you know to check every month, and it worked for me until it didn't.

The email reminders have come back in play in the last couple of months, but I'll keep my reminders just in case.

Date of experience: October 1, 2024

Thumbnail of user kens1339
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

There was an introduction invite of a new customer special to try their product. The price was 29.95 for two pair pair of woman's sports apparel. Which I did buy they arrive. When my credit statement came the initial charge did show the above amount. Later they charged another 60.00 for nothing. Didn't order. Anything else. Maybe the greedy staff helped them selves to something on my tab. Total dishonesty on ther part.

Date of experience: October 1, 2024

Thumbnail of user deborahs5200
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The site is too busy. Why do you need 50 characters to understand what can be said in less? Just like the site TOO MUCH UNNECESSARY STUFF!

Date of experience: December 1, 2024

Thumbnail of user nylvettew
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I can't get enough, I want them all! I could never afford regular prices but the deals and sales makes it more accessible to me. I'd sport Fabletics every day on every life event and now with the underwear options I'm sure I will one way or another. Love the new brand revamp.

Date of experience: October 1, 2024

Thumbnail of user chrisc4386
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

One of the biggest issues I have with the company as a whole is the whole membership system. You offer amazing deals only to new subscribers. But the existing members get no benefits. I've been a member for over 8 months and only purchased maybe 3 times. Every time I see deals it's for new members only and I ask employees what the members discounts are and they say nothing. On top of that the stores do not carry everything from new collections or stock enough sizes. The one time I ordered in store to deliver to home, the shipping took over 2.5 weeks!

Date of experience: October 1, 2024

Thumbnail of user hollyc790
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It's a lame company. Makes you wait three months after a purchase to be able to cancel. The quality is okay but you can find equally priced quality goods elsewhere and not be locked into their dumb "club."

Date of experience: October 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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