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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ordering online was easy. The size was exactly right for me, they were beautiful and high quality.
Date of experience: May 23, 2022
I sent items back to be exchanged weeks ago and still have not received the new items.
Date of experience: February 18, 2022
Hello Lucas,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have not yet received your exchange item. We’ll be sending you a private message right now. Thanks!
Best,
Clark
Clothing is good quality but shipping speed is way slow and the website could be much better.
Date of experience: May 26, 2022
Hello Loti,
Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Fabletics' site was very easy to navigate, and my items came so fast and they were perfect!
Date of experience: May 28, 2022
Hello Amber,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
The clothing is very cute, nice to wear, and fits pretty well. I'm happy with the result.
Date of experience: April 14, 2021
Hello Alexis,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Shipping is consistently bad. It has taken anywhere from 4 to 9 weeks to receive my purchases.
Date of experience: December 4, 2022
Hello John,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I haven't had any issues with Fabletics! The quality and beauty of their products are the best!
Date of experience: October 3, 2022
Hello Glynnease,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I love the clothes, but I've been waiting for about a month for my most recent order.
Date of experience: September 1, 2021
Hello AJ,
We are sorry to hear if you are still waiting for your order. We will contact you within 48 hours for further assistance.
Best,
Nelle
The website is user friendly. Have my sizes and fits well and good quality with best prices.
Date of experience: October 4, 2022
Hi Sheila,
We love your wonderful review! We are happy to be a part of your motivation to stay fit and healthy. Have a great day!
Best,
Tina
Love everything I have gotten so far. All of the shorts feel great. Shirts are great too.
Date of experience: June 1, 2022
Hello Kevin,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best product! Have a great day!
Best,
Renz
I ordered these cute, soft blue biker shorts with a matching sports bra and I loved it!
Date of experience: June 1, 2022
Hello Kaitlyn,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
Very pleased with my purchase, fits great and always love the feel of the material Fabletics uses.
Date of experience: June 4, 2022
Hi Jennifer,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!
Best,
Tina
Bad quality clothes worthelss customer service that outsources employees to the philippines. Embarrasing company, do not shop here
Tip for consumers:
none, do not shop
Products used:
none
Date of experience: February 8, 2023
Hello Markel,
All feedback is important to us, so we appreciate the time you took to tell us about your thoughts on the items you received. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you.
Best,
Ivy
I, like many of my plus size girlies, was super excited to receive the long awaited Yitty wear, especially because the TikToks made it. Look. Good. Lizzo also holds a special place in my heart. So I signed up, knowing and ready for the extra expense it would take to be a VIP in the months to come. The clothes were, to say the least, FAN. TAS. TIC. Period. I was shook. I hurriedly went on my phone and ordered more, unaware that I used a different email (my phone just logs into everything for me) and that this would cost me everything. I got home, too excited, and went to see what else Fabletics had to offer. I have a new job, and am making more money, so I had cash to burn. I saw some athletic-wear that I liked and order it as well. Then the next morning rolled around and I come to find that the order, over $300 bucks btw for a new VIP, was cancelled! To my dismay, they had blocked my account! I went to work sad and checked my account on my phone and tried to contact fabletics through the text. I came to learn of the mistake I made and wanted to correct it, as I really just wanted to buy more clothes from them, I didn't really care about the deals. But the customer rep blocked me too! I started to freak out. I wasn't a bad person, I really did mess up. It consumed my day, until I could steal a chance during lunch to call and see what could be done. The nice lady had a thick accent on the phone, but she was patient with me. She said it went to higher ups and they had it all under control and to call back in 48 hrs if it didn't clear. Guess what? It didn't clear. SO I called again after 50ish hours had passed, I was hung up on after explaining my dilemma, I called one last time and was assured just to wait through the weekend till Tuesday and call then if nothing had happened. And Guess what? Nothing. That's right. I am the perfect customer, I want to hand off my money to them and be on my merry way, looking super stylish. I was ready to be loyal and to go crazy. I really just don't want to keep calling, because I am tired at this point. The clothes are pretty great for plus size, but they kind of suck if you have any issues. SO BE WARNED.
Tip for consumers:
Legit just dont use it period if you dont want to be on the phone
Products used:
Yitty bras, all of them
Date of experience: October 5, 2022
Hello Ross,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Unfortunately Fabletics is in US dollars, I live in Canada and the exchange rate makes it difficult to make a puchase!
Date of experience: August 1, 2022
Hello Noelle,
Thanks for sending your review! Your feedback about the exchange rate is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
No me enviaron mi pedido completo hasta que yo me fijé hable y hicieron nuevamente el envío y tardaron más de 10 días en hacerlo
Date of experience: September 2, 2024
DO NOT BUY ANYTHING HERE. This site is basically a scam for 50 dollars. You might not even be able to desubscribe since they only do it by phone.
Tip for consumers:
DON'T USE IT.
Date of experience: February 15, 2015
I did not know that I was going to be charged monthly on my scredit card. Very unhappy with this!
Date of experience: January 1, 2023
Hello Anna,
We regretfully note that we have received your comments regarding the charge on your account. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I would describe them as used car salesman- the more I wanted to leave the VIP program the more "deals" they had to offer.
Date of experience: January 1, 2023
Hello Anne,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Leggings is all I wear, I love the material of them, very durable.
Date of experience: April 5, 2024
Hello Kelly,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Good excellent look amazing these are a great product I love seeing them makes for a great day
Date of experience: April 5, 2024
Hello Jerrod,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I ordered from Fabletics to take advantage of their 2 for $24 leggings deal. I placed the order and the screen never changed... no "thank you, your order has been placed," no confirmation number, NOTHING, and their gimmicky little offer timer continued to tick down as if I hadn't placed an order. So, I clicked place order again. My card was immediately charged twice. I attempted to pull up my orders from the link at the bottom of the screen to cancel one of the orders... nothing was there. There is no email address available, so I had to call in with my issue. I was thinking with Kate Hudson as the face of the brand, there would be a certain level of customer service... I was WRONG. The first associate hung up on me after I informed her that I ws recording the call for my records. The second tried to convince me that I should accept the charges because I should have been charged full price and could only take advantage of the VIP advertised price on my second order ( AN OUTRIGHT LIE). He also claimed that he couldn't see my order so there was nothing he could do. I offered to send a screen shot of the duplicate charges posted at the exact same time. He talked over me and kept going in circles about the membership fee which wasn't even my issue. He then asked me for time and date of my order. I gave him that, then he asked for my full credit card number. Big NOPE to that. Finally on my third call, I got another young man whom I also warned that I was recording the call. After he attempted to give me the same spiel the other guy did, I told him I would send him a screen shot of the duplicate charges but I also threatened to upload them online and contact the district attorney's office about this scam. He finally removed the charges. He then claimed that my use of a debit card rather than a major credit card was the cause of the mixup. BULL! I sop online all the time. This was by far the WORST EXPERIENCE EVER!
Date of experience: April 27, 2020
Hello Christian,
Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this had caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
Good quality clothing, Great service, Amazing value for your money, Im loving my experience with Fabletics.
Tip for consumers:
Shop away
Products used:
Leggings, sweatpants, sweatshirts. I have them in every color.
Date of experience: August 1, 2022
Hello Daisy,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! For further assistance, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
VIP Experience is not marketed as a subscription, please stop giving me ads I'm never buying anything from here again
Date of experience: April 5, 2023
Hello Grace,
Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I used to think I couldn't afford Fabletics and now I watch for the amazing sales. I LOVE the way everything fits and live in the shots and pants!
Date of experience: December 4, 2022
Hello Dana,
Thank you so much for loving our brand! We are glad you are enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Mahya,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth