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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user arwenthiaf
Maryland
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The representative knew exactly what I needed - sent the return label to me in seconds...

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Arwenthia,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user debiw61
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

The company is great to work with and easy to return an item if needed

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debi,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jamesj3280
Pennsylvania
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Overall nice quality clothing but the sizes are a little small with some shirt sizes.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello James,

We appreciate the feedback you shared regarding the sizes that we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user darlener158
Massachusetts
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Ordered items on 2/12/21 today is 3/1/21 and I still do not have the items.

Date of experience: March 1, 2021

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Darlene,

Thank you for writing a review! We are sorry to hear if you did not receive your order yet. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user adrianas231
Alabama
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

They deducted a fee without my authorization. It seems to me a very serious fault

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Adriana,

Thank you for writing a review! We value your feedback on the charge and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user teb6
Missouri
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

New today the phone service changed and Im still waiting just to skip the month

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Te,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about skipping the month. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user leeannp41
Ohio
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Love my Fabletics membership, I tell everyone about it, great workout clothes with great deals

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello LeeAnn,

Thank you for your review. We are happy to hear that you are happy with our service and products. Thank you for sharing this with others that you like our style and promotions. Stay awesome!

Best Regards,
Clark

Thumbnail of user normam339
Texas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Love shopping on the app its very User friendly. Love everything Ive order thus far.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Norma,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user nickl782
Pennsylvania
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I really like the lines One shorts for swimming and the joggers are super comfy.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Nick,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user alexh1227
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Bait and switch tactics with VIP program. Fine print is not clear on subscription program.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alex,

It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user claudettew277
Massachusetts
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Love the experience of it all. Seamless to buy and ship! Loved the clothes selection.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Claudette,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user briana1463
Virginia
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

No problems with delivery. The item was exactly as described and was what I wanted.

Date of experience: March 13, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brian,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user karenk2444
Curacao
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Everything i have bought thus far, from sports Bra to coat, have met my expectations.

Date of experience: March 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you for your review. We are happy to know that you are satisfied with your purchase. Have a fabulous day!

Best,
Renz

Thumbnail of user lusyg
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

He helped me at all times, very kind and solved my problem quickly and easily.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lusy,

Thank you for the positive feedback! We are happy to know that you love the services we provide for our members!  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user sadieh51
California
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Loved the products. The staff was super helpful especially since there is no dressing room.

Service
Value
Shipping
Returns
Quality

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mandy,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user gariellec1
Michigan
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

The sales associate and manager were extremely helpful and patient as we made our selections.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Garielle,

Thanks for leaving us such a wonderful review. We are thrilled that you enjoyed our services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Have a great day!

Best,
Renz

Thumbnail of user angelab2432
North Carolina
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

The shorts worked. Great for me because of the straps in back hold them up

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best Regards,
Clark

Thumbnail of user tammrat1
Oregon
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

I love Fabletics! The quality is always great, they fit perfectly, and feel great on!

Date of experience: March 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tammra,

We’re so happy to hear you’ve had a great experience with Fabletics. We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!

Best,
Renz

Thumbnail of user donnac1069
New York
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

Love the style but I should have gotten a medium they are a little tight

Date of experience: October 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Donna,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user jimm2315
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The seams rub your cheeks. They lose their shape. Don't hold your package in place.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thank you for providing feedback about your experience with the product you purchased from us! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user normas331
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I feel really comfortable training in them. I don't know if I'll try something else..

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Norma,

Thank you for the positive feedback! We are happy to know that you love our products!  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user janiceb976
Illinois
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Love the color, fabric and fit. Arrives quickly, feel I get value for the cost.

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janice,

Thank you for the shout-out! We're so glad that everything worked out for you. We here at Fabletics, always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user ellenz9
New Jersey
6 reviews
0 helpful votes
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June 5th, 2022
Verified purchase

It is hard when you order your correct size and the fit is always different.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ellen,

We appreciate the feedback you shared regarding the sizes of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user carissap29
New Hampshire
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Great quality product. I love everything I've received from leggings to jackets to sports bras.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Carissa,

We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user susana1384
Tennessee
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Clothing is made out of durable fabric. Compression is great but doesn't hamper any movement

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Susan,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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