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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user ashleighm77
Canada
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Yet to receive a package and fabletics doesn't give refunds, signing up was a mistake

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashleigh,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your package. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user angelc276
Illinois
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Clothing is great, shipping experience is the worst i have ever seen from any company

Date of experience: February 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angel,

Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user jennh237
Pennsylvania
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

The site is easy to use. Everything is so cute and great quality as well.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenn,

Thank you so much for the review. We appreciate the feedback you shared about the website and the items we have and are happy that you are having a great experience. Happy shopping! 

Best,
Lia

Thumbnail of user eloisas12
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great awesome experience. No issues with placing order or finding what I need or wanted.

Date of experience: June 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Eloisa,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user laurenb921
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Easy to order and skip if needed. Clothes fit extremely well and are great quality.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lauren,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user lisat1899
Maryland
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I find the website very easy to navigate and see the products that are available.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user debram1421
Texas
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Good quality & fit for me. Would order again if needed for my summer wear.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user danielc3437
Daniel D.
Illinois
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

I have been given the runaround from both USPS and Fabletics regarding the whereabouts of my package which I never received.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user samr879
Massachusetts
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

It was good i think that i will buy from them again they make a very good product for my son

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sam,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user anaisp8
Indiana
1 review
0 helpful votes
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March 1st, 2024
Verified purchase
• Updated review

Great room for my girls! Better design then my last jumper purchase.

Date of experience: March 1, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Anais,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Should have ordered a long time ago
August 4th, 2023
Verified purchase
• Previous review

I have been looking for good fitting workout outfits. Love my piece's and will be ordering more.

Date of experience: August 4, 2023

Thumbnail of user joya72
Virginia
2 reviews
7 helpful votes
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June 12th, 2019

They are not clear how this works and they charge 49.95 a month for a VIP membership. That is not clear how you redeem. BUYER BEWARE BIG TIME!

Date of experience: June 9, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Joy,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Thumbnail of user oliwiac
GB
1 review
3 helpful votes
  • Send Message
June 8th, 2018

Awful customer service, order arrived late and one item was missing which I was not refunded for. NOT WORTH IT

Date of experience: June 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Oliwia,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

Best,
Ivy

Thumbnail of user aprilb616
Oklahoma
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love Fabletics! Everyone in my life knows that Fab is my jam and my daily go to for clothing!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jessicae31
Alabama
2 reviews
2 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

I order a few items that could come as a set and each item fit perfectly and did not disappoint!

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jessica,

Thank you so much for sharing your feedback. We're glad you're satisfied with your purchase and we always strive to provide our members with the best products. Have a great day!

Best,
Allison

Thumbnail of user katiez312
Illinois
1 review
0 helpful votes
  • Send Message
January 8th, 2020
Verified purchase

Love the fit of the leggings! Opted to not get a compression fit this time and I am very satisfied!

Date of experience: January 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Katie,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user charlenea50
Florida
1 review
0 helpful votes
  • Send Message
October 1st, 2020
Verified purchase

Got a new fall look looks good on feels good too and so comfortable

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Charlene,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!

Best,
Nelle

Thumbnail of user heathern166
Iowa
1 review
0 helpful votes
  • Send Message
September 30th, 2020
Verified purchase

I never got my refund of $49.95 for the monthly subscription I didn't want

Date of experience: September 4, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Heather,

We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user ikneetd
California
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

I love material. Quality is so good. I only use fabletics brand for workout

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ikneet,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user lemong13
California
1 review
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

I use the site via the mobile app. It loads slowly and crashes often.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lemon,

We are sorry to hear if you had a negative experience with our mobile app. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user emilyw626
Kentucky
1 review
0 helpful votes
  • Send Message
November 30th, 2021
Verified purchase

The fit is fantastic and holds up great during high intensity workouts and running

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user crystalclearc
Texas
1 review
0 helpful votes
  • Send Message
December 2nd, 2021
Verified purchase

Goes above and beyond to help you find combinations and leverage the best deals

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!

Best,
Nelle

Thumbnail of user staceyc450
Texas
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

Service was very helpful and had just what I was looking for. Great quality!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stacey,

Thank you for your review. We are happy to hear that you are happy with our service and quality. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user asia1
Florida
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

I wrote a request to the customer service and didn't even get a respond

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Asi,

Thank you for sharing your experience with our Member Services Team. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user christineb1867
Florida
1 review
0 helpful votes
  • Send Message
February 17th, 2022
Verified purchase

Very nice and helpful with an issue I had with my leggings. Thank you.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Thank you for your feedback! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz

Thumbnail of user terissew
California
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

Easy purchase, received earlier than anticipated. Item was as described. Fabletics makes it easy.

Date of experience: April 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Terisse,

We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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