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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user asiap15
Washington
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

I received the wrong size, but the return process was very easy.

Date of experience: March 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Asia,

Awesome! We love to hear you had a seamless return experience with us! This motivates us to do more, and we promise to keep our standard in service and style just for you!

Best,
Nelle

Thumbnail of user andrewm2688
Minnesota
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

When the product finally arrived I was pleased. The shipping took forever.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user anyelom
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I haven't got my even gotten my things yet I'm still waiting.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anyelo,

We appreciate the feedback you shared regarding your purchase. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user kristenf202
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I like they have different model types to see what I might look like in the clothing.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello ‬ Kristen,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user alejandrob170
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I don't have time to claim but I never received my item

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Alejandro,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user avav22
Minnesota
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Never listened. Never got my package NOR refund! I'm unhappy with Fabletics

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ava,

Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user bobbil60
Wyoming
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

They did not fit at all! They are not true to size. Very expensive for the quality.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Bobbi,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user norbertad
Texas
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I love all the models, the only thing that is very few garments is always sold out

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Norberta,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user ellens677
North Carolina
2 reviews
0 helpful votes
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October 4th, 2022
Verified purchase

The camisole was comfortable and did actually hold in lumps and bumps

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ellen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user dawnw548
Pennsylvania
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

On my order, I only received the bag and not the outfit.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

Thank you for writing a review! We are sorry to hear your item went missing. Your feedback is important for us to hear. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user meirag
Maryland
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The products I bought were priced well and the quality is superb!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meira,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user lazarog11
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very personable and always very helpful with all of the different styles

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lazaro,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user erikam329
New Jersey
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love the quality and customer service I receive every time I shop

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erika,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz

Thumbnail of user shawng366
Arizona
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Everyone was great! I'll be back!
Love the store and the people.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user daniw50
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love all my fabletics leggings! Easily the most comfortable leggings I own

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danielle,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user nicolep1118
Texas
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

The switch in my item was easy to initiate and I was very pleased with my replacement.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Nicole,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Thumbnail of user chaliseh
Illinois
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Love the options for prints and colors.
I'm always surprised and satisfied

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chalise,

We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user yasminep7
Colorado
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Doesn't matter If its in person or just online it's always awesome!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Yasmine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kirstiew10
Ohio
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very happy with all orders, styles and fit! All true to size.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kirstie,

Thank you for writing a review about the items that you received! We love being able to provide the products that our members seek. We appreciate the time you spent sharing your experience! Have a great day!

Best,
Kim

Thumbnail of user teresab1135
Florida
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

Products were a great value and staff was very friendly and knowledgeable.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Teresa,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Renz

Thumbnail of user gerardg316
New York
2 reviews
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

Always a great product, sent in a timely manner…construction, quality & style in all their clothes!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerard,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user blancam61
Nevada
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I love the fit on the tall pants and the material is super soft! Also my pants stay in place!

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Blanca,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user paigek119
Illinois
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

I got all of my pieces as promised and on time. They all fit great, and I love wearing them!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Paige,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user fondaa6
California
1 review
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

I like the product and it's quality but it's not always available in my size and I have to wait.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fonda,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user ll346
Illinois
1 review
3 helpful votes
  • Send Message
February 4th, 2020
Verified purchase

I went to the store to do an exchange and the girl who helped me was very rude and condescending.

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Leslie,

We apologize for any inconvenience you experience in exchanging an item in the store and will use your feedback to improve our services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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