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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user rachelleo19
Iowa
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

I was greeted as I entered the store with a smile. The staff was very approachable and helpful.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachelle,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user deenap31
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I like the leggings but most of the time, they were out of stock for the style and size I wanted.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deena,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user christinew664
Colorado
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

The gals at the Scottsdale AZ store were so helpful and patient! Love the quality of the leggings.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user chrishekiap
Texas
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Love my fab love the way it looks and feels. Its fits very well. I am very happy with my fab

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Chrishekia,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Thumbnail of user tammies85
Missouri
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

I always find something that I like in the store and I love how the leggings fit me.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tammie,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user elizabethr2117
Illinois
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Items I want are often out of stock and the items I do purchase often don't fit well.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user nickr871
California
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

Who do I talk to to fix this? Why am I being charged every month when I am not purchasing anything?

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nick,

Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user maryt2530
Massachusetts
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

2 items I ordered I love and 2 I do not like the fit but haven't had time to return.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Mary,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user weotts
California
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

No horrible cloths don't fit properly and trying to exchange them to to hard

Date of experience: October 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julie,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user morganm357
Illinois
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Customer service is always great and willing to help! Great prices for great quality

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Morgan,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We are also glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user erinr407
Indiana
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

Good customer service and quality product for a good price!

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Erin,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy

Thumbnail of user gregh1005
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I love these shorts! Going to replace all my shorts!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Greg,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user margarets1372
New York
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Rarely have what I want in the size I need. I have credits up the ying yang because of this.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Margaret,

Thanks for your effort in writing a review! We are sad about the negative experience you had with the availability of your preferred style. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user pascualad
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Everything it's good the people and the fitting room clean

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Pascuala,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user elisaa75
Costa Rica
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love the fabrics and designs of all the clothing …

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elisa,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user giseler10
Colorado
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I have been very happy with the quality of the fabric of all items!

Service
Value
Shipping
Returns
Quality

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Gisele,

Thank you for your amazing feedback! We're glad that you love the quality of the items that you purchased. It was really a pleasure doing business with you. Have a wonderful day!

Best,
Kim

Thumbnail of user bonnieb839
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Good quality and great fit. Washes well and maintains look.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bonnie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user bonniep421
Idaho
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I didn't care for the fit or fabric. I chose to return the pants.

Date of experience: April 1, 2023

Thumbnail of user owenm154
Indiana
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

They are comfortable and they store my phone snug and tight when I go on runs and I love them

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Owen,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jenniferp2555
New Jersey
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I've always had a great experience with fabletics. Great products and great customer service!

Date of experience: December 1, 2022

Thumbnail of user harleyr26
Ohio
2 reviews
0 helpful votes
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June 12th, 2020
Verified purchase

It's been over a week and there hasn't been on update on my order?

Date of experience: May 1, 2020

Thumbnail of user abdullahio1
Michigan
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I was wrongly charged for a product I didn't purchase.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abdullahi,

It is with great regret that we received your feedback regarding the transaction on your account. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user brunad11
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great selection of workout clothes, great style, and good quality.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bruna,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user connorb119
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

New customer deals are better than deals recurring customers get

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Connor,

Thank you for your review. Our Member Services Team will contact you right away to assist you with the promotions we have available.

Best,
Renz

Thumbnail of user julianf98
New York
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

Good clothes at good price. Definitely worth it during promotion

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Julian,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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