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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user marthau576
California
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

I never received the call back promised on the recording.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Martha,

Thank you for sharing your experience with the charge. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user kimberlyw2102
Connecticut
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Always many choices, price is right, fit is good, many colors to choose from

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user brandyc221
North Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love Fabletics! The site is easy to use and the apparel is awesome!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brandy,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user amandap1820
Arkansas
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

I have been trying to cancel my subscription for weeks

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 1, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Amanda,

We regretfully note that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user davidg5061
Tennessee
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Inside pockets both came undone on both of my shorts

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user carmenu30
Ohio
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Very understanding. Helped with My issue. Very fast service. Polite

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carmen,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user caterinam14
Connecticut
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Love the quality of the dress and easy shopping experience!

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caterina,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user julioo54
Puerto Rico
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Correct fit and quality completely delivered order and timely arrival

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julio,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user aileeno13
New York
1 review
0 helpful votes
  • Send Message
June 1st, 2021
Verified purchase

Pleasant customer service. I found all the items I needed.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Aileen,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy

Thumbnail of user emilyw952
North Carolina
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Always an easy process and love the product
The site is easy to navigate

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user antonian15
Arizona
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

I am very satisfied with fabletics. I have a whole wardrobe of fabletics clothes.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonia,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!\

Best,
Lia

Thumbnail of user joed1527
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Very satisfied with the quality and price of the pants and joggers I bought.

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joe,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user carinac22
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase

I love everything that I bought from you guys and everything fit so perfect.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Carina,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user beckyb543
Texas
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

I love Fabletics clothing. I order something every month. Love the quality & style

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Becky,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jonathanf638
Texas
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The store manager was the best. Expertise in all things

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jonathan,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison

Thumbnail of user rachaeld126
Florida
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I love the quality of the fabric.
The sports bra and pants fits perfectly

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachae,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products, quality and it fits well with you.

Best Regards,
Clark

Thumbnail of user kristinem288
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Best leggings I own! I just can't afford it anymore.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kristine,

Thank you for the nice words that you said about our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user darianl12
Florida
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Best shorts on the market, great quality, the only issue is the delivery time

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Darian,

Thank you for writing a review! We value your feedback on the shipping timeframe and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user jameyb30
Kentucky
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase

Very easy to return items great customer service very satisfied

Date of experience: June 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jamey,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user carment206
North Carolina
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

The the workout clothes better than any brand I've tried

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Carmen,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user shirleyh777
Canada
2 reviews
1 helpful vote
  • Send Message
May 23rd, 2022
Verified purchase

Happy with the price and overall experiences and the look of Fabletics so far

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shirley,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user rachealf5
Canada
1 review
0 helpful votes
  • Send Message
November 11th, 2022
Verified purchase

I love their products and their sales can't be beat

Date of experience: November 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Racheal,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user amyo654
New Mexico
2 reviews
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

I love all the clothes I get from fabletics…great quality and great prices!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user aaronl935
Indiana
2 reviews
0 helpful votes
  • Send Message
August 1st, 2023
Verified purchase

The clothing is great! However the membership fee every month is a little high.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Aaron,

We regretfully note that we received your feedback regarding the VIP membership. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user sinata
Illinois
1 review
0 helpful votes
  • Send Message
July 1st, 2020
Verified purchase

My experience was awesome. I love fabletics products with its original stuffs.
Its awesome.

Date of experience: July 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Sinat,

Wow! Thank you! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our selections!

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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