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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jeremys962
Illinois
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I made an exchange. The staff was helpful and the process was smooth.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeremy,

Thank you for taking the time to share your positive feedback! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user susang1373
Tennessee
2 reviews
1 helpful vote
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June 2nd, 2022
Verified purchase

Love it! Love the leggings! Pleasantly surprised! Very nice!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Susan,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user ericas473
Minnesota
0 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

Love them, they fit great and great price. They stay on well.

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

We're so glad to know you love the items and they're a perfect fit for you! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user deborahg932
North Carolina
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Fit nice and love the pockets. The shirts are light and soft. All and all very comfortable!

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Deborah,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user susans158
Arkansas
1 review
8 helpful votes
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November 2nd, 2015

Do not use this company! They fraudulently charge for services, DO NOT ORDER FROM THEM. SCAM SCAM SCAM SCAM

Date of experience: November 2, 2015

Thumbnail of user nicoleg1110
Wisconsin
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

I love it all. I am very happy with everything I purchased.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

Thank you for your review. We are happy to hear that you are happy with your purchases. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user catherineo389
Georgia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Everything ordered came in quickly and was all great quality. Fit was great on all pieces.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user lauranm4
Virginia
2 reviews
0 helpful votes
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March 7th, 2023
Verified purchase

My husband loved the of the underwear. He comments on them everytime he wears them

Date of experience: March 7, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Lauran,

We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user beckyb222
California
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Shipping is so long that I forget that I ordered the leggings..

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Becky,

We are sorry to hear that you are not satisfied with our service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you shortly to assist you.

Best,
Chad

Thumbnail of user herickg
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Product fit perfect and comfortable satisfied
Like the colors and the quality

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Herick,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user jessicat1539
Connecticut
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the outfit choices and the ease to skip the month

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and VIP program! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user rosab56
Arizona
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

The website is very user friendly. Customer service is friendly and knowledgeable.

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rosa,

We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user candicen56
Canada
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Love browsing around the website and all the colour and clothing options!

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Candice,

We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user brittanyb1005
Missouri
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Have been a member for 5+ years and have never been disappointed!

Service
Value
Shipping
Returns
Quality

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user gisellep34
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love love love the leggings. Great fit and no piling. Simple returns and fast shipping.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Giselle,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user christinac1510
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I absolutely love love love fabletics! High quality and so comfortable! I get compliments often!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Christina,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user angelah2042
Delaware
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Love that Fabletics quality and selection. Continue to get better and better.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kevinc2925
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Sent the wrong size in the initial order. When returned, the same size was sent back! Terrible.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kevin,

We regretfully note that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user jenr232
Illinois
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

The ordering process is so easy and the clothing is great quality and very comfortable.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user kristal127
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Love the power hold leggings. Love the sales. Customer service is excellent.

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Krista,

We are glad you are enjoying our products and promos! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user victoriac396
Virginia
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

I swear even if I cancel my month I get charged anyways

Date of experience: July 1, 2020

Thumbnail of user carolw1686
Pennsylvania
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I never have a problem with what i order. I will be a forever customer.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carol,

Thank you so much for loving our brand! We're glad that you are loving your purchases! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user megann278
California
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

My problem was handled to my satisfaction. The service representative was good

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Megan,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Thumbnail of user christineh1901
California
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

I love the feel and comfort of all items I purchase and the amazing quality

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christine,

Thank you for the wonderful words that you said about the quality of the items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!

Best,
Kim

Thumbnail of user amyv269
New York
1 review
0 helpful votes
  • Send Message
October 4th, 2020
Verified purchase

Great experience with fabletics. Clothing is great quality and delivery is quick.

Date of experience: October 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amy,

We're so pleased to know that you're delighted with shopping with us! We’d love to continue providing excellent service to our valued members like you.

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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