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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user christinac490
Illinois
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

I logged onto the site and it would not let me purchase product for over 2 hours.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christina,

We're sorry to hear that you had trouble placing an order. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean

Thumbnail of user abhishekk143
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Awesome experience with the product and thr customer service.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abhishek,

Thanks for sharing a review with our products and the Member Services Team! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user jd1015
Michigan
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Fabletics trying hard to compete but they are simply not there yet.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello JD,

Thank you for your honest feedback! For further assistance, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user kirkb184
Massachusetts
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Worth the hype! Breathable, comfortable, and stylish

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kirk,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user kk102
GB
1 review
20 helpful votes
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January 7th, 2016

Can someone shut that site down? People who do marketing like this, deserve to be imprisoned.

Date of experience: January 7, 2016

Thumbnail of user danetteb6
Hawaii
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

Great customer service and wide variety to choose from

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Danette,

Awesome! JustFab promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you. Have a great day!

Best,
Nelle

Thumbnail of user selenab58
New York
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Fast delivery and great products very happy with my purchases

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Selena,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user tannerf22
Wisconsin
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Customer service at the in person store was great with returns!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tanner,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user laurak1610
New Jersey
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great when there is a sale on. Otherwise, unaffordable for me.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Laura,

Thank you for taking the time to leave a review and your feedback about our prices is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user sherys9
New York
2 reviews
0 helpful votes
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July 10th, 2022
Verified purchase

I would like a refund but they keep giving me store credits instead! :(

Date of experience: July 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Shery,

Thank you for providing feedback about your experience with Fabletics! We always welcome the opportunity to improve our products and services.We will be emailing you right away for assistance.

Best,
Tina

Thumbnail of user mq26
Costa Rica
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Designs are nice but the quality leaves a lot to be desired.

Date of experience: April 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marcel,

We're glad you enjoy our unique styles! Your feedback about the quality of our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user davids7941
Colorado
3 reviews
0 helpful votes
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April 22nd, 2022
Verified purchase

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user jenm410
Colorado
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I love fabletics! All their clothes seem to fit in just the right places! Good quality too

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Jen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user richardg3086
New Mexico
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Tariff Tax is ridiculous
I will not renew my membership

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Richard,

Thank you for sharing your experience with the tariff tax and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user nicoler1617
Hawaii
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I am pleased with my purchases. The fit is always great.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Nicole,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchases! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user noeld128
North Carolina
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Fabletics leggings are where it's at. Love them so much!

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Noel,

We are glad you are enjoying our products! Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user wilheminar
Canada
2 reviews
0 helpful votes
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April 19th, 2022
Verified purchase

Good selection of colour and prints.
Great price for quality material

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Wilhemina,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user kimberlyc1419
Canada
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Leggings are comparable to Lululemon in all respects but the price

Date of experience: January 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimberly,

Thank you for your positive review and for sharing this with others that you like our pricing. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user jenniferm3854
South Carolina
1 review
0 helpful votes
  • Send Message
January 13th, 2022
Verified purchase

Every order has been the best. True fit, great fabric and fashionable

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user andrewh980
Florida
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

It's taking over 10 days to get my order. There are no updates on when the package will arrive.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user isaach164
Michigan
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

They charged me an additional month after I already cancelled.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isaac,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Thumbnail of user debrag425
Florida
2 reviews
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Ease of ordering but not enough choices for actual exercise wear

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user alliew64
Pennsylvania
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love Fabletics so much, it's the best! Quality and styles are great.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allie,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user ay104
California
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

I saw the same exact shorts you people tried to sell me at Ross for $9.99

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello AJ,

Thank you for taking the time to leave a review. Your feedback is important to us and we want to know more about it. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user ianc542
Texas
1 review
0 helpful votes
  • Send Message
November 2nd, 2022
Verified purchase

Misleading upfront deal. Membership is essentially a pair of shorts every month for over $50

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ian,

Thank you for your honest review. We appreciate the feedback you shared regarding the VIP program. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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