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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user judyt876
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've wanted a jacket in these colors but it was unavailable and I chose another one. Soon after I found it back in stock and immediately ordered it. I'm ready for some more cool days so I can enjoy this and get more compliments.

Date of experience: October 1, 2024

Thumbnail of user brianner26
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the leggings and bras. Always great fits and colors, been wearing them for years and will continue to. I can't stand the site, however. And this is the reason for my bad review, because it makes me not want be a member of Fabletics. The prompts to purchase more before I check out is super annoying and aggressively tacky. The bugginess while navigating the site is time consuming and frustrating.

Date of experience: October 1, 2024

Thumbnail of user markl3749
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

The Fabletics experience is just fantastic. Great customer service all around and so easy to make returns or exchanges. The products are great - and at a fraction of the cost of other athletic/athleisure wear. Being a VIP member is easy and convenient, and unlocks a whole host of benefits. I love the designs, fit and quality. I always look forward to the new product drops - especially since my favorite items sell out so quickly!

Date of experience: October 1, 2024

Love the products!
July 11th, 2024
Verified purchase
• Previous review

I love the Fabletics Men products - am branching out into the shirts a little more. The One Shorts are amazing all around! Just wish that you'd have more in stock. The limited stock goes so quickly, and then it's gone. But your One shorts are quickly outnumbering the high-end, expensive shorts in my drawer, and I usually get compliments on them! AND - your customer service is amazing. Making returns or exchanges is so easy!

Date of experience: July 1, 2024

Thumbnail of user chrissyh99
Oregon
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

After being a Fabletics member for only a few short months I cancelled. Though they say they are size inclusive the items I received had to be ordered 2 sizes larger then what I typically wear. Additionally, the 3 months worth of credits I had accumulated don't seem to be able to be used. Items are shipped to addresses not on my account, or never received, credits not refunded, it was a whole mess really. Sad because I wanted to love it.

Date of experience: September 27, 2024

Thumbnail of user lucindah106
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

The quality of your leggings have gone downhill and cheap in last year or so. They don't fit the same, thin weaker fabric and they fray at seams…

Date of experience: November 4, 2024

Thumbnail of user travedaw
Mississippi
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics! Everything I have gotten has great and it also fits perfect. I was skeptical about what size to get since I've lost some weight but I guessed my size right on the money. I also love how the leggings suck in my tummy and also allow me to exercise and be comfortable.

Date of experience: October 1, 2024

Thumbnail of user angelb758
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Best fit best fabric fantastic price and value wish I found them years ago I would love to see more colors

Date of experience: November 7, 2024

Thumbnail of user johnl7766
California
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I've always found the staff to be very helpful in the store but hesitant to order online since sizing can be very different from item to item. Also, my nearest store closed so I probably will cancel my subscription.

Date of experience: October 3, 2024

Thumbnail of user darlenes1152
Montana
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Live Fabeletics products. My go-to for working out wear, running errands, or just relaxing. Products are stylish and comfortable.

Date of experience: November 4, 2024

Thumbnail of user hollys914
Oklahoma
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I love logging in and seeing multiple credits waiting for me. I know I have essentially prepaid for clothes but... girl math=free leggings! Love the compression and buttery soft feel on the leggings. Tops are hit and miss for my taste.

Date of experience: October 3, 2024

Thumbnail of user heinem
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Every time I put an order through and the site identifies there's stock of the item I am ordering and then I will get confirmation that everything has been ordered. A couple of days later, like clockwork, my order will get cancelled for "out of stock" reason and apparently the warehouse it is shipping from is out of stock…and I will always try to put another order through and that one tends to go through with no issues!…I am not doing that anymore….FABLETICS has gone to crap with their service.

Date of experience: October 4, 2024

Thumbnail of user margaretw1844
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Bring back the monetary credit instead of just giving a credit. I will be canceling my membership because you have so many salesmen and I cannot take advantage. I'm not going to use a credit that I paid $59 for to purchase an item that's on sale for $20. When o first joined I would get to use the dollar amount. Not happy about that so I will be cancelling my subscription

Date of experience: October 1, 2024

Thumbnail of user kaylynk11
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The customer service and shipping was terrible. The quality of the items was fine, but the zipper on the top is either open or closed. You can't have it partly open or it opens all the way. I will personally never order from Fabletics again.

Date of experience: October 1, 2024

Thumbnail of user lindseyh387
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered my husband some pants and shirts for work. The shirts were okay, but the pants were very cheap. One pair ripped while he was putting them on for the first time, and the second pair was just way to small and not accurate to the normal men's pant sizes. Waste of money.

Date of experience: October 1, 2024

Thumbnail of user meganc1005
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love my Fabletics but as a member I see items in the stores or advertised on social media that are not available. It's disappointing to not be able to get the items you want as a long term member but they seem to be available to new members. Also on the website, you should be able to search by features. For example, I would like to search form compression shorts with pockets.

Date of experience: October 1, 2024

Thumbnail of user debras2613
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have tried to attain a two piece set for quite a while now. The original shipment the top did not match the jumper so I was encouraged by customer service to return it and once the top was received, they would ship me a new one so that the color would match. The second time Ended. Up the same way and the color did not match so again I returned it however, the replacement top was not shipped automatically. At this point, I have a jumper with no top to go with it. I chatted with customer service yesterday and hopefully a new top is on its way out and a new color that will contrast the original jumper. I have spent way too much time on this, and I'm no longer interested in Fabletics at all

Date of experience: October 1, 2024

Thumbnail of user ms1711
Kentucky
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I knew that when I started with Fabletics that I would have to skip the month sometimes so as not to purchase every month, but I wish that there was a reminder email that came out indicating I would be charged in the next few days for the month. Also, there are sometimes limited selection of colors, sizes when I find a deal I finally like. But, the biggest issue is that the credits expire after a year, and again, no warning email. It feels very frustrating I've been charged and spent money but I've lost that money after a year because I only choose to purchase when we really need something.

Date of experience: October 4, 2024

Thumbnail of user marielb22
Texas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Items are super over priced not quality at all items that say shape wear have no hold and others that don't have a lot so it's very inconsistent

Date of experience: November 4, 2024

Thumbnail of user barbarap2686
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy these shorts for my son and he loves them. They fit true to size and he loves that the inseam can be ordered in different lengths and the waistband is wide, comfortable and doesn't pinch around his waist. He has over 10 pairs of shorts and wants me to order more.

Date of experience: October 1, 2024

Thumbnail of user dominicd221
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Like the product but having to cancel the stupid credit charge monthly is what drove me away. I forgot to do it once and wound up with that credit. If that was cash credit to be used on whatever I wanted I'd still be a member, not the stupid member credit.

Date of experience: October 1, 2024

Thumbnail of user victoriar992
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

I love fabletics! I have been a member since the beginning! I will continue to be a member for as long as I can! The only thing I would change… is bringing back some of the older styles and outfit combinations. Lately, there have been more styles that don't work for me. I wear fabletics leggings pretty much every day!

Date of experience: October 1, 2024

Never disappointed!
August 22nd, 2024
Verified purchase
• Previous review

I have been a member of Fabletics for over 10 years at this point. The company has changed a bit - obviously- but one thing I never feel is disappointed. From how flattering the leggings are to how adorable the bags, hats, and shoes are, I would HIGHLY recommend pretty much anything to my friends and family. Love love love!

Date of experience: August 12, 2024

Thumbnail of user daniellev940
Rhode Island
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I'm 5'3 and the legs were a little long. I'll have to have them hemmed. Felt the jumpsuit over all was unflattering

Date of experience: November 5, 2024

Thumbnail of user robynr249
Minnesota
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

For me the membership started out great! The cost was low and the clothes were perfect for what I needed. Slowly the membership started to change and not for the better. The credit price increased and the benefits decreased. My calling it quits with this company came when I realized it was charging people a credit fee that expired in 12 months and loyalty points expired! Big Fail! I was a very loyal customer with a big voice!

Date of experience: October 1, 2024

Thumbnail of user bent1446
Illinois
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have looked everywhere on that site and can only find the place to put your account on hold and it's never let me cancel

Date of experience: November 1, 2024

Thumbnail of user jerilees1
Texas
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Not a big fan of high rise leggings. Still liked MID RISE leggings because I'm short and petite. Not many options of Mid Rise leggings and also they run out of stock fast before I ordered. I also liked size small low no show sock thin. They don't make it anymore.

Date of experience: October 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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