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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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Reviews (12,119)

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jennyb675
Minnesota
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Every time I login and want to order some thing, my size and color are out of stock. I search for an alternative, but what I want and what works for me is always out of stock. It's very disappointing. This goes for the scrubs as well as athletic wear.

Date of experience: October 1, 2024

Thumbnail of user shellyc367
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

The product was ok, but most items were never in stock. Also, the pricing was expensive. You are charged 69.99, but if a product was on sale you still had to use that whole 69.99 on the item. Rip off in my opinion.

Date of experience: October 2, 2024

Thumbnail of user rezas65
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The customers service and variety of choices are great. However, some of the products do not have high quality which honestly due to the low price of those specific ones, it makes sense. But some other products which are more expensive have acceptable quality in their price points comparing to other competitors.

Date of experience: October 1, 2024

Thumbnail of user kristeng667
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Generally speaking, there are a handful of items that I order more than once from Fabletics. I've tried many more items and they simply don't fit well, mostly leggings. I really like the high impact sports bras, underwear, and the PowerHold 7/8 leggings. But overall, the items are significantly overpriced, so I now only purchase when Fabletics is running a major sale across their website. The monthly fee doesn't cover taxes, so I always have to pay more above and beyond the monthly subscription price and the quality of items isn't worth the subscription price.

Date of experience: October 1, 2024

Thumbnail of user deniseo588
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have been extremely satisfied with the products I have purchased but my disappointment lies in the delivery service. Initial orders and exchanges generally take 2+ weeks. That's unacceptable. I am almost to the point where I am deciding to discontinue my membership.

Date of experience: October 1, 2024

Thumbnail of user shaned411
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website has always been user friendly, and the customer service has always been great when I've called and needed anything. What bums me out is the replacement of your tried and true clothing collections that put Fabletics on the map with of all these new designs, fabrics, and collections. I'm not against growing the brand and exploring new things, but please don't do it at the expense of taking collections away like the mens Takeover jogger (that was by far my favorite as well as others I know that wear the brand), and the mens To Go zip up hoodie. I find myself accumulating monthly points with nothing to spend them on because I'm not a fan of the new stuff. Please consider my issue, and bring back the classics!.

Sincerely,
Loyal Fabletics consumer

Date of experience: October 1, 2024

Thumbnail of user heatherr1424
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I found very few items that actually fit me right. Mediums were too small and large too big. Even the same type of pants seemed to fit differently depending on the color/design. The sleeves of the sweatshirts I bought were way too long and so much fabric! Instead of looking comfy, I looked frumpy and disheveled. Even the stuff I got with the credits were worthless when a sale was happening. The credit was a month's payment yet pants would be on sale for way less. It was a deterrent to using the credits. Also, it was really annoying to have to go in every month to freeze the account.

Date of experience: October 4, 2024

Thumbnail of user jordans949
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I absolutely love this company through and through. The employees for any mishaps are amazing and quick. The product itself is comfortable and lasting. I honestly could rave so much more about this business! Highly highly recommend.

Date of experience: October 1, 2024

Thumbnail of user trevors448
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Once you buy something on Fabletics they end up putting you on a 60$/mo subscription and don't tell you about it. What's it for? No clue. When did they ask me for it? Never. Did I get refunded. Yes. Do they still reach out to me about it. Yes. Screw kevin hart and Fabletics

Date of experience: October 1, 2024

Thumbnail of user mikes5366
Georgia
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Great clothe and great quality. The golfing pants are great and I use them for work and in addition
I also have the shorts and other items and they are all great!
I also have gone to the stores and they are great and they take their time to help you.

Date of experience: October 3, 2024

Thumbnail of user manasay
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

They first never sent me my first order, then sent me the wrong order (someone else's) and then finally after two month of waiting they sent me my actual order. They didn't offer extra credit nor did they offer free express shipping. It was a painful experience to get help from some of the customer service representatives also.

Date of experience: October 1, 2024

Thumbnail of user matthewo645
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I decided to cancel my subscription because I found that I was not ordering enough, amassing 5 credits over 5 months. Before cancelling, I put an order in using the credits. 5 weeks went by and I was notified that the order has been returned to sender.

Ultimately, I paid for 5 months of membership that was just stolen by Fabletics.

Date of experience: October 1, 2024

Thumbnail of user nancyb4132
Nancy B.
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered 2 pair of scrubs which included the Long Jogger Pants. They arrived quickly and the quality is great! The Long Jogger Pants fit well and are very comfortable! I would recommend to other Nurses!

Date of experience: October 1, 2024

Thumbnail of user maxm552
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I enjoy my Fabletics clothes. The price was great, and the fit and feel are what I expected. Two issues I've had are with the digital shopping experience. First, I cannot use the iOS app even though I am a subscriber. Second, when I receive the email promotions, I am directed to a broken link OR to the first-time customer screen. When I am on the site, I find it difficult to know which colors are actually in stock. Whichever color circle appears by the product is rarely the color that's available. This is misleading and a major turnoff. Finally, the colors advertised in the promotional emails are never the ones in stock.

Date of experience: October 1, 2024

Thumbnail of user arnoldk40
Alabama
3 reviews
0 helpful votes
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November 16th, 2024
Verified purchase

I really like the items I purchased. My complaint is prices after being a member don't feel like much of a benefit to me.

Date of experience: November 6, 2024

Thumbnail of user tinad275
Massachusetts
2 reviews
3 helpful votes
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October 11th, 2024
Verified purchase

Honestly, when I first ordered I was not expecting much. I was wrong! Everything I have ordered in the last year or so has been top quality. I love the leggings, the joggers, the bras and tops! I love that I can skip months when needed. I usually receive my deliveries within a few days of placing my order.

Date of experience: October 1, 2024

Thumbnail of user thomast2346
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the stuff i purchased but i have to drop out of vip.you take money out but you use 1 credit for items that are less than what you took out
You should be able to buy 2 or 3 items that add up to the amount you took out.

Date of experience: October 1, 2024

Thumbnail of user larissac62
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The material is never the same even though I usually order the same leggings since they are for work. This last order came in and they feel like cardboard. The are usually see through and not squat proof at all.

Date of experience: October 1, 2024

Thumbnail of user alisonc436
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

That most products were not really fit my body shape I'm in between S and M. Sometimes S is bit too small but M isn't fitting (strap too long etc) and I end up wasn't very satisfied about some of the style fit, this is just not the perfect brand for me.

Date of experience: October 3, 2024

Thumbnail of user patriciav1383
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I always have trouble with the website. Recently I was offered a promotion. Too bad I could not order anything. Whenever I clicked on anything, all I got was sorry, something went wrong. This went on for three days and the promotion was over.

Date of experience: October 1, 2024

Thumbnail of user taylan
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

Date of experience: October 1, 2024

Thumbnail of user ryank1209
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.

Date of experience: October 1, 2024

Thumbnail of user erikal295
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Date of experience: October 1, 2024

Thumbnail of user jamees8
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Date of experience: October 1, 2024

Thumbnail of user michelles4844
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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