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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user emilyf1346
Michigan
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

My favorite. Cant change my mind!I have been a member for quite some time and will continue as I love the quality of the clothing, how easy it is to order and when a pair of pants had a hole, someone got it fixed immediately.

Date of experience: January 2, 2025

Thumbnail of user hollyd846
New York
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Leggings were pilling after not even one wear. It was the first time I wore them ( not to mention my first purchase from fabletics); and I got half way thru the day and I notice they were pilling I contacted the company and I was under the impression they were sending me a replacement asap so I have been waiting all this time only to notice in my email that they want me to actually mail them back, even though they have the pictures of the item. Just very frustrating 😕

Date of experience: January 4, 2025

Thumbnail of user michellec5718
Michigan
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

I am not happy, with my past several visits to Fabletics.
The store at Jordan Creek Mall, In West Des Moines, IA is so hard to shop in. The personnel at this store is About 1 on the scale up to 10.
I plan to end my membership this month. I just can't take the rudeness any more!

Date of experience: January 9, 2025

Thumbnail of user brittanyr1192
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

For years my brother, who is a major Fabletics fan, has been telling me & my mother to become VIP members! Finally, I listened to him & got a membership in October! It has quickly become my favorite place to shop online & in person, whenever I'm near a store! The quality is top notch & the VIP prices are incredible! I've never been dissatisfied with any aspect of Fabletics!

Date of experience: January 4, 2025

Thumbnail of user nancyjeanb
New York
1 review
0 helpful votes
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January 26th, 2025
Verified purchase

The shipment arrived quickly and the quality of the merch was great, but the length of the flare leggings was about 6" inches too long for me. I'm 5'5". Let's be honest... I'm not hemming leggings! If only I was taller or if only Fabletics offered a variety of inseams... (I returned them for a full refund... very easy process!... before I even thought to take a picture...oh well.)

Products used:
I sent them back because they were too long

Service
Value
Shipping
Returns
Quality

Date of experience: January 16, 2025

Thumbnail of user abbym359
Tennessee
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I used to love every item I received from Fabletics. Everything was high-quality and the monthly subscription fee was fair for the items I was receiving. As time passed, products decreased in quality - a single wash would rip the fabric, leggings would begin to pill quickly, and sizing was inconsistent. To add insult to injury, the company increased the monthly cost of membership multiple times. Eventually, I chose to end my subscription and will not be renewing it without the company's clear acknowledgment of the decrease in quality and a detailed plan to return the quality to what it once was.

Date of experience: January 4, 2025

Thumbnail of user lilyr222
Ohio
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I got two pairs With the 2 for $24 VIP sale. At first, they were fine, but after a few washes the legging pilled at the seams! My Walmart leggings have held up better and they are around 2 years old! Very dissatisfied! I can't believe they are around 75 bucks a pair full price, never going to buy these again!

Date of experience: January 2, 2025

Thumbnail of user beneekaj
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I am so happy with the level of service I received so amazing. Not a long wait time for items to be sent you are easy to contact as well. Thank you for your amazing high quality items and being available in plus size. More companies need to follow your customer service ethics.

Date of experience: January 1, 2025

Thumbnail of user omarg356
Texas
1 review
0 helpful votes
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February 16th, 2025
Verified purchase

The Don pant is my new favorite pair of pants! I've worn it to interviews, work, date nights, and you can't even tell they're so comfy! Well worth the price. So grateful that Fabletics provides these

Date of experience: February 6, 2025

Thumbnail of user jamesh11852
Texas
1 review
0 helpful votes
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January 18th, 2025
Verified purchase

Loved the product, just couldn't afford it any longer in my current situation, and didn't want to run the risk of not skipping the month on time and getting charged.

But, will likely be back in the future and absolutely love the products!

Date of experience: January 8, 2025

Thumbnail of user carolb6063
Maryland
1 review
0 helpful votes
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February 13th, 2025
Verified purchase

Visited the store to exchange an item from the holidays. Customer service at the register was very helpful in making the return and then assisting with the new size re-order. My new sized items were delivered right to my home address.

Date of experience: January 4, 2025

Thumbnail of user karenan3
Missouri
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Trying to order anything off the website is frustrating. I just wanted a black scrub set (pants and a shirt). It was a complete pain to find and add one to my cart. Then I wanted to use a monthly credit to pay for it. The credit that I was charged almost $70, then I still had to pay for shipping fees. Then I only received the shirt and no pants. Will not ever order anything else from this site again.

Date of experience: January 4, 2025

Thumbnail of user pamb2324
California
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Two pair of the kick flare leggings make me happy. I know Fabletics quality is superior and these will last a long time. I might still have to get another color.

Date of experience: February 2, 2025

Thumbnail of user meghnag4
California
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

The really good sales prices are only for new customers. Not all the items can be purchased with my credits and the bundles I wanted were always sold out. I'm
going to cancel my subscription

Date of experience: February 4, 2025

Thumbnail of user griseldar49
Colorado
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Fabletics has some great products with sizes available for all bodies! The quality of fabrics are more often than not the best and their sales... You'll always get a great deal!

Date of experience: February 2, 2025

Thumbnail of user kylieh143
Pennsylvania
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I absolutely love the quality of all the items i have purchased from fabletics! The sizing is just right. I'm 5'3 and 92 lbs and i get xs in pants and they fit absolutely perfect. It's hard to find leggings that fit the way i like but fabletics has just what i need. I'm very pleased.

Date of experience: January 5, 2025

Thumbnail of user paigeg214
Florida
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I love all my Fabletics products, however, when it comes to the customer service, it is very hard to get in touch with anyone and when I do, my issue is not usually resolved in a satisfactory manner. Also, there are instances where I have had to return/refund product and it takes an extremely long time, or I have not received a refund at all and again I have to contact customer service, which is not helpful. I wish the customer service was better because I truly enjoy the product

Date of experience: January 2, 2025

Thumbnail of user jessicaa3009
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I'm a curvy woman and I have recently turned 50. All your workout clothes are cropped hoodies, sweatshirts, tank tops, etc. You are a clothing company that is appealing to a younger group and I will not buy any workout gear from Fabletics. I don't wanna go to the gym and put my hands over my head and have my mid drift show. I have bought some scrubs from your company but again I don't even look at your workout clothes anymore because I cannot find one top that will cover me as I'm working out.

Date of experience: January 1, 2025

Thumbnail of user amberf1165
Ohio
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

My daughter is a tech currently attending nursing school. I have purchased multiple scrub sets for her and hands down she says these are the best out there, especially for a 12-hour shift. She is 5'7" and the tall on-call jogger is her favorite, she likes the pockets.

Date of experience: January 4, 2025

Thumbnail of user jocelynec36
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

First of all, it pays to be a VIP! My weight has fluctuated a lot over this past year but my Fabletics leggings and tops have been there every step of the way. I get really excited to put them on for my workouts and continue to get compliments on them.

Date of experience: January 1, 2025

Thumbnail of user andrewc4206
New Mexico
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

I absolutely love all the clothing we have purchased But the membership is incredibly pointless and just gives me one more thing to do every month and seems like a money grab from the company

Date of experience: February 1, 2025

Thumbnail of user peters5039
Maryland
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

It goes without saying I really like the Fabletics clothing brand.
They fit great, they look great and they are very comfortable.
I am glad they have sales because that makes buying them
A better bargain.

Date of experience: January 1, 2025

Thumbnail of user lauries1461
Virginia
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I am a senior and love the fit and comfort of the Fabletics exercise clothes. I can move easily in them but more importantly I feel fit wearing them. I didn't know the tee tops came in different colors so I only ordered black. Next time I will explore other colors.

Date of experience: January 5, 2025

Thumbnail of user brittac12
Colorado
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I have been buying fabletics leggings for years. I really love the power hold leggings and now the new flare leggings. The two biggest complaints I have are: one, they seem to go through periods where their inventory is really low and it's almost impossible to find my size (size small) in any of their leggings, and two, the power hold leggings just dont seem to hold up as well as they did a few years go. The power hold material itself seems to be the same but the stitching seems to have changed and comes apart after just a few months (which can obviously put you in some seriously embarrassing situations at the gym).

Date of experience: January 4, 2025

Thumbnail of user raejeneh
Pennsylvania
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

VIP is so annoying. Either give the discount or don't, but why hide behind a monthly subscription for clothes. Then if a person wants to unsubscribe, it's a whole process, where the rep repeatedly tries to get you stay. Or you have to remember to skip a month every month. It's all just too much, so I usually choose other stores over Yitty/Fabletics.

Date of experience: January 1, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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