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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user nicoles2747
New Jersey
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

In the process of trying to cancel my membership I was told that I would be transferred to a live agent. This never happened. I waited and wasted my time for nothing to happen.

Date of experience: September 2, 2024

Thumbnail of user stephaniew2188
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I ordered a set of scrubs which I have never tried on and no longer need or want so I will be sending them back. But after ordering y'all withdrew an additional $60 for some membership that I never authorized.
Not At All Likely I will ever order from Fabletics again.

Date of experience: July 1, 2024

Thumbnail of user ninettep2
Florida
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Bought some cargo pants which are super comfortable, perfect pockets, and great for camping or just hanging around. Love, love, love these cargo pants.

Date of experience: September 6, 2024

Thumbnail of user sandraw2567
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Just a poorly made website and app. Hard to find items, it freezes, gets stuck and/or remove cart items. My husband almost completely gave up making any purchases due to the multiple issues trying to shop. Can't easily get from woman's to men's items to shop and vise versa. Very frustrating site to shop on, which is a shame because their clothes are great.

Date of experience: July 1, 2024

Thumbnail of user timc1745
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I canceled my subscription two months ago and they keep charging me. I want a refund of two months worth of membership.

Date of experience: October 1, 2024

Thumbnail of user norrisv5
Illinois
3 reviews
0 helpful votes
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July 18th, 2024
Verified purchase

1. It usually takes about two weeks to receive my order. You'll get notification of shipping about 7-10 after you order.
2. The monthly payment program has finally become worth using. In the past and still often, pay $50 for credit and are offered merchandise thats worth $12 for one ($50) credit. Lately, I'm seeing them offer items or comibnations of items that are equal to or greater than the value of the $50 credit.

Date of experience: July 8, 2024

Thumbnail of user justinm2117
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I wore the pants three times before the zipper broke. They accepted the return but for pants that claim to be $80+ I expected quality. Cheaply made with a pricey logo.

Date of experience: September 1, 2024

Thumbnail of user mirelab14
Rhode Island
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I think the service is fine, I usually skip my membership because I don't need new clothing that often but when I do order things the deals are good. They do run out of popular sizes often thought

Date of experience: September 1, 2024

Thumbnail of user darbye1
Ohio
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I really like the styles but I think offering sales to non customers most of the time is so frustrating. I would buy a lot more of those sales were given to current members

Date of experience: September 4, 2024

Thumbnail of user joycen444
Washington
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

3 months ago I hit the "SKIP THIS MO TH" button & went on with my day. A few days later my credit card let me know Fabletics took $59.95 off my card! So the last 2 months I have been watching more closely & had to make a phone call to skip. The agents don't seem to apologize & tell me it's my fault but I have tried clearing cookies, multiple browsers & multiple computers but the SKIP button does not work! I also can't change my payment method unless I make a purchase! I am about to cancel my membership.

Date of experience: July 5, 2024

Thumbnail of user victorias1277
Minnesota
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

The quality…the imagination…the colors…used to be so incredible. Now many of the fabrics are easy to snag for leggings or they are like a cheap, glossy swimsuit material.

You used to be competitive with Athleta for creativity and fun for running leggings or even sexy leggings.

What I find offensive? Everyone caters to large women these days but when you have cancer like my mom did, a brain tumor like myself, your clothes often times HANG ON US.

XXS is now the typical thing that America does. "Vanity sized it."
It used to be pretty accurate. Now? I have to take my leggings in from you guys to my tailor. Ridiculous and expensive!

At least with Athleta? They come with a freebie tailor. Might not be quick but it will ACTUALLY FIT.

I love wearing trendy things. I have been an athlete my entire life and relearned to walk twice after two of my brain surgeries. Your leggings that were XXS…? Helped me and so many other combat blood clots.

Your leggings were also great for not setting clots whilst traveling to Europe. I go there for Christmas and to ski and I bring 5-7 pairs and hand wash them to save on space.

Since I only ever take one carryon that says a lot about your product. This is even for skiing for 2 weeks and I use the leggings to battle blood clots with my favorite sport overseas too!

You guys just need to tweak your game and not cheap it out. Girls who love fashion? Will PAY for it.

Date of experience: September 2, 2024

Ordering online needs a facelift. Big time.
May 1st, 2023
Verified purchase
• Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Service
Value
Shipping
Quality

Date of experience: May 1, 2023

Ordering online needs a facelift. Big time.
May 1st, 2023
Verified purchase
• Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Service
Value
Shipping
Quality

Date of experience: May 1, 2023

Thumbnail of user kaylaw677
Washington
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love everything from fabletics so far! It's always such high quality and the return process is so easy if I don't like how something fits on me. I love that they are constantly updating the styles and colors too!

Date of experience: July 1, 2024

Thumbnail of user abigailb500
Iraq
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love fabletics so much but my only problem is the subscription.I would love to partner with fabletics or promote the brand.All the new collections are so bomb.

Date of experience: September 5, 2024

Thumbnail of user aland845
Georgia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love the quality and feel of the materials. The fabrics feel very smooth to the touch, so even in hot weather you don't feel like you're going to sweat through the clothing.

Date of experience: September 5, 2024

Thumbnail of user patricks2024
Nebraska
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

There is zero chance I would pay full price for the clothes. I'm not convinced they will hold up. And wow, they show stains unlike any clothes I've owned before. I wanted to love them. Not the worst clothes I've owned, but I don't see any reason why I'd go to Fabletics again.

Date of experience: July 2, 2024

Thumbnail of user jillw809
Wisconsin
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase

I like the high waisted fit and pockets and overall comfort. However, they do not wick away heat or moisture. I bought them for doing barre class which is not a high energy class and I can't use them. I am a regular body shape and size at 5' 8" and 149 lbs. I have the luxe, anywhere motion 365, and on the go power hold. They all have the same heat issue.

Date of experience: July 7, 2024

Thumbnail of user kathb241
Australia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The leggings and tops I purchased were just wonderful. I was visiting from Australia and my partner saw the commercial. We decided to give Fabletics and go. Considering it was my first purchase, I only bought a few items. If I had known they would be great quality and fit perfectly, I would have ordered several more pairs. When they arrived and I tried them on, I immediately went to the website to see if the sale was still on... Unfortunately, it wasn't.

Date of experience: July 4, 2024

Thumbnail of user melissiak1
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I loved the scrubs. I never got my first set for 19 dollars. My first order was around 60 dollars. While that is cheaper that most, I never received the discounted scrub price as advertised.

Date of experience: September 5, 2024

Thumbnail of user edmonj
Georgia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The discounts I get for member credits pay for themselves. I can't go anywhere else to get tees and shorts for $10. Plus, the active wear doubles as both lounge and work pants.

Date of experience: September 4, 2024

Thumbnail of user machelld7
Texas
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great products but shipping takes forever. I wish shipping was faster. But will always pick them over other workout clothes. They last forever and fit great. Wish the bras had padding sewn in though

Date of experience: September 1, 2024

Thumbnail of user irynab31
New York
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

+++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: January 4, 2025

Thumbnail of user chads926
North Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I bought a set of scrubs from an ad on social media. The price was great. When I got my items I liked the top but hate the bottoms. Then money started to be taken out of my account because somehow I had paid for a monthly subscription. It took a while to locate customer service and hhrn they acted annoyed when I wanted to cancel.

Date of experience: July 1, 2024

Thumbnail of user dallasc121
Idaho
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The items are fantastic but the offer snares you. You can cancel but make sure you do or else you get charged ridiculous amounts of money. Almost scam artists since the charge isn't made obvious until you finish checking out.

Date of experience: July 4, 2024

Thumbnail of user jodib480
South Carolina
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I forgot to skip the month so my card was charged and a VIP was added to my account. Took a couple months to find something I wanted and was available in my size.

Date of experience: August 4, 2024

Thumbnail of user armandovc
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I have been browsing for a pair of shorts for years. I have a few but I could never find the right price, perfect fit and colors. Fabletics came across my social media path like a comet burning in the night sky. I decided to pull the plastic out and purchase many pairs. Best pair of gym shorts ever. Fabletics made my heart tick. Thank You

Date of experience: July 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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