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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user ragana2
Washington
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Fabletics is quality as advertised. Good when you get member pricing and credits.

Date of experience: October 10, 2024

Thumbnail of user rp470
Wisconsin
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I've had a Fabletics mo membership for a long time now. I've bought a ton of items in that time. The quality isn't the best. My hoodie started to shred after the first wash. Some shorts feel like paper and could rip at any moment. The color fades on just about everything immediately. The sizing isn't consistent. Even the men's hoodies are too short. I would never buy anything full price on this site. Will be canceling soon.

Date of experience: July 1, 2024

Thumbnail of user joeg1822
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Everything was awesome, I had a great experience online and I will definitely be coming back.

Date of experience: October 4, 2024

Thumbnail of user kims2867
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Love everything I have from fabletics, it works great from whatever I'm doing from working out, to vacationing, to dressing it up or whatever in between

Date of experience: September 2, 2024

Thumbnail of user eliudj2
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Like the product! I have been buying a lot of items and switching email accounts they decide to cancel. The stupiast way of doing business. I called to get it resolved and they are trying to figure $#*! out!

Date of experience: July 1, 2024

Thumbnail of user krishnas107
Maryland
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Dabletics is one of my favorite and so far one of the best scrubs ever. Been a nurse for 28 years and so far this is the most comfortable scrubs ever!

Date of experience: September 2, 2024

Thumbnail of user kenc975
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The 2 pair of shorts i recieved fit well and are of good quality. I was charged for each as I expected. A few days later a charge for 59.95 was charged to my card as well.?. Some kind of account credit voucher which I did not approve.

Date of experience: July 1, 2024

Thumbnail of user jonathanb1926
Georgia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I like the clothing. But MSRP is absurdly inflated. The sale price I pay should be normal price and I'd buy a ton more. Also…need a lot more colors in the options I like.

Date of experience: September 1, 2024

Thumbnail of user jakes697
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The site is hard to navigate. It lists the same item multiple times in different colors and the repetitiveness is confusing as you end up seeing the same listing multiple times.

Size filters don't work well and continue to show the same things that aren't in stock in your size.

Overall the items are good and pricing is ok, dealing with the site is the most frustrating part of the transaction.

Date of experience: July 1, 2024

Thumbnail of user jenniferw3832
Tennessee
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

The items I want are not always available but I have gotten a couple pleasant surprises from items I got for gifts for others. I'm canceling membership because the cost is more than any benefits are worth.

Date of experience: June 29, 2024

Thumbnail of user db386
New York
3 reviews
5 helpful votes
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June 20th, 2024
Verified purchase

Leggings fell apart after one wash - all the threading came out. I contacted them for a refund or exchange and just got a snarly response and told they cannot view the images as you can only reach them through Facebook messenger and they offered me a $10 store credit against a new pair of leggings.

Tip for consumers:
Do not buy from here - their customer service is appalling, their product is poor quality. I am a professional fitness instructor teaching around 30 classes per week and I have had better quality leggings that I purchased for $10 at TJ Maxx that lasted months and months longer than this poor quality Fabletics product.

Products used:
Powerhold leggings which fell apart after one wash

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user sarahm4030
Nevada
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

They didn't help with my issue. I tried to explain that it wasn't in the terms and conditions to only apply to one order and they kept saying they understood but it's on only one order. They obviously didn't understand but just kept stating they did.

Date of experience: July 4, 2024

Thumbnail of user johnr7949
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

As stated…$49.95 charge for September….cancelled in August after waiting 3 weeks for 2 day delivery

Date of experience: October 1, 2024

Thumbnail of user pauls5931
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality & comfort of the fabrics at an affordable price is a game changer for me

Date of experience: October 1, 2024

Thumbnail of user torrih4
Delaware
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It's not my fault you make your increasingly crappy clothes that you charge too much for overseas.

Date of experience: October 1, 2024

Thumbnail of user chadd372
Virginia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Orderers take too long to come in. And quite often the things that i want aren't in stock. I've been trying to get a pair of khaki shorts for a couple months and no luck. I also wanted the shorts that go with my cabana shirt with no luck. Another issue is inconsistent fits. I ordered 2 pairs of khaki pants in the same size as some black ones that fit great but they wouldn't even fit over my calves. I love the product…it's all that I want to wear but it's just difficult to purchase.

Date of experience: July 1, 2024

Thumbnail of user timf858
Missouri
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Whenever you see advertising for a site that claims a deal to go to be true it should give you pause. That is how I was with Fabletics. I kept searching for the catch. There isn't one, picking my items, finding the right size, and placing the order was incredibly simple and straightforward. I would highly recommend these clothes. They fit extremely well, are very comfortable, and great whether you working out or hanging out. The only potential catch is remembering your credit the first of the month.

Date of experience: June 6, 2024

Thumbnail of user maggien99
New York
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I returned only a few pieces of my total order. I also exchanged a sports bra. I received tracking and shipping on the exchange, but I received no communication on any of the return. I wasn't sure if they received it, the tracking didn't give me any information. I only know they received it when I saw a refund in my account.

Date of experience: July 2, 2024

Thumbnail of user amyn1219
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Site works for the most part. It just takes an inordinate amount of time to load, and many items online are out of stock or sold out which is disappointing and time consuming trying to find alternatives.

Date of experience: June 15, 2024

Thumbnail of user mitzim57
Pennsylvania
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Store was clean and well stocked and organized. Employees greeted you with a smile and instructions of how the event will be held. In addition, strongly suggested purchasing items right after. Great to see old customer and new ones at this event!

Date of experience: June 5, 2024

Thumbnail of user stephanieh2527
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

I've been a memeb for years and I'm very pleased with my membership and what I get. Great value! I can pay the monthly membership or skip and I really appreciate that option. The clothes are just great! Love my shorts/leggings with pockets and I like most of the sport bras! I hope to continue to wear their styles and look forward to seeing their new styles!

Date of experience: July 1, 2024

Great looks at great prices
May 14th, 2024
Verified purchase
• Previous review

I truly love Fabletics! Always new looks at great prices. Joining Fabletics has given me a whole new athletic and athleisure wear! On top of that, the store closets to me is always doing complimentary workout classes (followed by private, in store shopping) and it's so wonderful! Great workout in great clothes!

Date of experience: May 4, 2024

Thumbnail of user jerrinep1
Oregon
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I am not satisfied because this website never has anything in my size. They advertise all kind of cute clothing items but are consistently out of my size. I ordered shoes and then it was canceled because they were out of my size.

Date of experience: July 1, 2024

Thumbnail of user brianr2019
Texas
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

I've been getting Fabletics clothing for maybe a year now. All kinds suit me, and I wear them everywhere. I've sometimes found slacks difficult to find long enough for me, but I have several different colors and wear them often. Sometimes you are out of the color I want, though. Work harder on that, please.

Date of experience: June 8, 2024

Great clothes, subscription paradigm not to my taste
March 1st, 2023
Verified purchase
• Previous review

I've been very pleased with the clothes I have bought: fit well, look great, launder easily. It took me a while to learn how to say no at beginning of the month, so I was billed once for nothing and had to buy something. Never again. Will be cancelling soon. Have enough clothes, don't need aggravation.

Date of experience: March 1, 2023

Thumbnail of user ryanp1207
Tennessee
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I'm glad I have decent reading comprehension and awareness. That's all that stopped me from being charged the membership fee. Very dishonest pricing structure.

Shorts and boxers were good quality though 👌

Date of experience: June 4, 2024

Thumbnail of user ianj293
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ramon was super helpful breaking down the menu of the store. He recommended me a pretty good disposable vape pen. Quality is great, customer service is awesome. I enjoyed my first time coming in. Place has good vibes all around. I would go back

Date of experience: June 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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