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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user amyb3058
Michigan
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

Kind quality products and efficient service! Always the best!

Date of experience: October 4, 2024

Quality products and kind efficient service
January 1st, 2024
Verified purchase
• Previous review

Quality products and kind efficient service, information on products are very kind and reliable

Date of experience: January 1, 2024

Thumbnail of user premp30
North Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It took like 4 weeks for a pair of shorts to come in

Date of experience: October 4, 2024

Thumbnail of user lucym522
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I don't see a lot of different styles and options to choose from.

Date of experience: October 4, 2024

Thumbnail of user odilonm2
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

And then playing stupid, that don't know how to cancel an account very disappointed.

Date of experience: October 4, 2024

Thumbnail of user kenh1285
Georgia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

I think this is a good value but larger sizes can be limited.

Date of experience: October 4, 2024

Happy Client
May 13th, 2024
Verified purchase
• Previous review

Been very pleased with my Fabletics purchases. Look sharp and stylish with active wear!

Date of experience: May 3, 2024

Thumbnail of user venec
Mexico
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Best lasting leggings I have ever used in my life; love them

Date of experience: October 4, 2024

Thumbnail of user haroldh608
Mississippi
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great shipping, pricing and quality.
I will shop again.

Date of experience: October 4, 2024

Thumbnail of user valp87
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great quality, amazing deals, flexible membership, and fast shipping. What more could I ask for?

Date of experience: October 4, 2024

Thumbnail of user irism235
New Jersey
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The site was so glitchy and frustrating I almost didn't order. I signed up for a membership but didn't start shopping until days later. The new VIP prices shown were great so I figured I'd try a few things so I could sample for later purchases. The vip promo code kept disappearing and I was being charged full price. Customer service was great and helpful but I couldn't remove items and add new ones without the discount constantly disappearing. Once I got all my items in the cart I could only purchase one item at the new vip price which was misleading. I do really like the scrubs I purchased, but the full price of almost $90 is ridiculous, even at the member price of $65 is too much. I'd pay around $40 something for this set maximum. I see no purpose of the hassle of a membership if I would still have to pay so much for something. I may as well just shop figs and januu if I'm going to spend this amount with no memebership hassle.

Date of experience: July 1, 2024

Thumbnail of user janiceh354
Washington
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

My first purchase came with an automatic monthly charge that somewhere required an opt- out rather than an opt-in. That is underhanded. Although the product was good I will never shop with them again.

Date of experience: June 3, 2024

Thumbnail of user evam573
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Site needs assortment of choices for wear. Not just athletics but lounging, casual athletic wear and more.

Date of experience: August 4, 2024

Thumbnail of user christophera211
Maryland
3 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

High quality products. Website kept crashing so had to start over several times to complete my order.

Date of experience: August 4, 2024

Thumbnail of user jenniferg3586
South Dakota
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Terrible customer service and part of order cancelled with no notice. Current order has yet to arrive.

Date of experience: September 5, 2024

Thumbnail of user kathyh1719
Nebraska
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I am 71 years old, pleasingly plump, recent weight loss of 40 lbs due to experience with Covid, looking at my food choices and moving more, grandmother kind of woman! Fabletics has allowed me to try different wardrobe choices, and the clothes are well made. I will always refer to you. However, I do have some critiques. You have been more than fair regarding pricing and deals. But it is confusing. Also, models are beautiful, but sizing information is lacking for those of us with meat on our bones, short of obesity.

Date of experience: June 3, 2024

Thumbnail of user enab13
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I absolutely love working out in the gear, but was so disappointed that the small inventory runs very low on a lot of styles. I had nothing to order each month, which is why I canceled my subscription.

Date of experience: June 3, 2024

Thumbnail of user peterm3369
Ohio
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Fabletics is an excellent product that holds up extremely well. It is nicely made and is comfortable to wear. I have purchased a number of items for myself and my wife and we love them. I Highly recommend. They are a little pricey, but well worth it

Date of experience: June 4, 2024

Thumbnail of user jamesm6606
North Carolina
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Saw these great looking pants and joggers in an advertisement. Kept looking at them and decided to order 2 pair. The price was very good and they looked nice. When I got them I was blown away with the quality. I am a true customer of Fabletics.

Date of experience: June 4, 2024

Thumbnail of user krystalr158
Minnesota
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Customer service has been great when I've had questions, however the last few things I've received have been too small and not very accurate to size.

Date of experience: August 1, 2024

Thumbnail of user dougb782
Illinois
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I thought scrubs for my daughter and then started getting monthly payments taken out of $60. When I caught it I tried to see what that $60 per month would get me and it was points toward purchases but only a fraction of the cost of the item.

Date of experience: June 2, 2024

Thumbnail of user roberta4461
Michigan
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The clothing is fine except when you can't find it in your size and color
Website - Response after clicking bottoms leggings - Hmmm can't seem to find the page selected?
Limited sizes selection- why not show what is available rather than not?
Not stated that return coupons can only be used for FULL price merchandise - thanks I get ready
To process my order and no can do - thanks a lot and my business is really really appreciated!
That new size between XL 1XL and 2XL is sure confusing especially with modern stretch fabrics -
What size do I really want and the photo images of the models seems distorted?

If this is not what the experience survey is about please forward it to the appropriate Fabletics dept.

Date of experience: July 1, 2024

Thumbnail of user regant18
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I shop Fabletics for my whole family. Myself, my husband, my teenage son and my college age daughters. We've gotten everything from underwear, swimsuits, coats, shorts, pants, bras and the lovely leggings! I've also turned many friends and family into customers.

Date of experience: June 3, 2024

Thumbnail of user robs1226
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Pants felt cheap and were super low-waisted. Maybe there are other ones that are cut differently. I guess that's the danger of buying clothes online. That took the return easily though, so no issue here.

Date of experience: June 3, 2024

Thumbnail of user garretth177
Florida
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Product quality is really good however, very expensive. You can find great deals from time to time. The membership concept is cumbersome (you either get a monthly fee that counts toward a VIP credit or you have to log in each month and skip the month to avoid being billed). This is somewhat annoying. The shipping take a very long time. My last order took almost 2 weeks to receive. If it wasn't for the good quality and wide variety of colors, etc... I would not have shopped here. I will check back in a few months and update whether I will remain a member.

Date of experience: June 3, 2024

Thumbnail of user libertyh15
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It seems really difficult to understand and use your credits and cash back money.

Date of experience: October 1, 2024

Thumbnail of user paulv1296
New Hampshire
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I've been thrilled since 2022 but the quality in the Only Pants has fallen off. The zippers are cheaper & always getting caught. The fabrice is wearing much faster than normally and with minimal wearing. Fyi im a huge fan of these pants have all colors & wear the black for work daily

Date of experience: June 3, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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