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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user gloriav436
Texas
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I am very happy with my purchase at Fabletics, the uniforms are of very good quality and give your body a good shape, I recommend it.

Date of experience: September 8, 2024

Thumbnail of user jh1444
New Mexico
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I made my first purchase from Fabletics for an overseas trip - a pair of water resistant pants for $80. I had to create an account to purchase them (which was annoying...just take my money!) & was barraged with messages about signing up for their VIP program to get the pants for $20. I opted to pay $80 for the 2X pants. They arrived & were too big, so I took them into a local store to exchange them for a 1X (in hopes that I could try on the 1X). They didn't have them in stock, so they said they'd do the exchange for me & have the 1X shipped to me. Cool. Then she was like, "Oh, you got them for the VIP price. They're $90." No, ma'am. Long story short, she said she'd honor my $80 price via a store credit adjustment. Then she tried to sell me the VIP program. I said no. She persisted. I told her I'd opt to remain a peasant. She didn't think I was funny. So we got the deal done, & I eventually received the 1X pants in the mail...which were too snug. (Why is there such a huge leap between these sizes?) So I gave up, bought my needed pants from another retailer, & submitted for a return for the Fabletics pants. I received an email saying the deed is done & find that they've issued me a store credit. Come to find out, because that straight-faced lady at the store did some magic adjustment to honor the original price, the return was only eligible for a store credit...since this 2nd pair of pants was "bought" with a "store credit." I ended up spending over 4 hours trying to get in contact with an agent to request an actual monetary refund. I finally received the paper check in the mail. So yeah. Given that first experience with Fabletics, I'm not signing up for a second experience.

Date of experience: September 21, 2024

Thumbnail of user jenniferh4961
Tennessee
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I don't like the new material. It is too slippers and slides down. I spend my entire workout pulling my pants back up.

Date of experience: August 4, 2024

Thumbnail of user daniely670
Mississippi
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The skip button wouldn't work during the start of the month. The button just kept redirecting me to the homepage so I had to get in touch with someone online who was very helpful but really it shouldn't have gotten to that point. The skip the month button should be available at all times and it should be working properly.

Date of experience: July 4, 2024

Thumbnail of user dianew2114
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The last 4 times I tried to access the site it was down.

Date of experience: October 1, 2024

Thumbnail of user fermenag
North Carolina
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I have loved everything I've gotten from fabletics. Fit is perfect, love the style, the colors, just all of it. My problem is when I see something cute, it's always unavailable, which is highly frustrating. 2 times out of 10 I can easily buy what I like from the site. The other times is me searching for a feasible substitution for something that is unavailable. I called to cancel my membership but the nice lady gave me a deal I couldn't refuse. So like I stated, I love the clothes but hate how quickly they become out of stock.

Date of experience: June 4, 2024

Thumbnail of user evanc306
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Can't even count how many orders I've placed, but this one was amazing. Under $70 for two sweatshirts, a quarter zip, and two back packs. All items were stellar per usual.

Date of experience: July 1, 2024

Thumbnail of user emilyr1303
Australia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Waited like a month for items.
Underwear rolls, despite claiming it doesn't, tights always need to be pulled up.
Would have sent back if shipping didn't take for ever.

Date of experience: July 1, 2024

Thumbnail of user dezd6
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Sizes are not true to size. I n normally wear a large and purchased large scrubs from Fabletics with my name embroidered and they didn't fit. And since I can't exchange them I'm stuck with them. Disappointed to say the least. I've told all my friends to stay clear of Fabletics and to purchase FIGS instead.

Date of experience: June 3, 2024

Thumbnail of user sofiah98
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great quality, would be great if you carried more merchandise so you don't sell out all the time

Date of experience: October 1, 2024

Thumbnail of user nikkih309
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have two teenage boys who love Fabletics shorts and t shirts. They have great quality and choices

Date of experience: October 1, 2024

Thumbnail of user carries811
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love fabletics but the only downside is the shipping is way too long. It's a bit ridiculous.

Date of experience: October 1, 2024

Thumbnail of user erickg149
New Jersey
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great design and fantastic materials. I enjoy wearing Fabletics at the gym, home, and in town. Practically anywhere.

Date of experience: September 1, 2024

Thumbnail of user jackt953
Illinois
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I ordered three pairs of underwear, a training day tee, a water bottle, and a hat all for $63.00. I was highly satisfied with every product I got and genuinely have no complaints. I can't get over the total price!

Date of experience: June 2, 2024

Thumbnail of user jackiee221
Maryland
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

So comfy and holds up well wash after wash and always look stylish

Date of experience: October 2, 2024

Thumbnail of user vandyf
Nevada
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

A friend of mine introduced me to Fabletics about two years ago, and I was hooked! 90% of my workout clothes is Fabletics. I love the compression and the different colors they offer almost every month.

Date of experience: June 3, 2024

Thumbnail of user rayx63
California
2 reviews
0 helpful votes
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July 12th, 2024
Verified purchase

Most of what we ordered was good. Different materials and styles. One pair was not a good fit. When I reviewed the way you have to return an item it was hard to do. After considering my possible action to get my money back, I gave up. I donated the pair to a local church charity. MUST OFFER EASY RETURN OPTION. NO STORE NEARBY.

Date of experience: July 2, 2024

Thumbnail of user michellew3085
New York
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Great clothes never had a problem ordering and receiving my items

Date of experience: October 2, 2024

Thumbnail of user dorenee5
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Delivery was prompt, everything that I ordered came in perfectly!

Date of experience: October 2, 2024

Thumbnail of user julip27
Massachusetts
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Sent back multiple times. Never fit right. The whole membership piece is a scam, in my opinion.

Date of experience: October 2, 2024

Thumbnail of user lulub46
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Every item I purchased was great quality and true to size.

Date of experience: October 2, 2024

Thumbnail of user rochelleb37
Illinois
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

I had a terrible time trying to find matching tops to the bottoms and vice versa for items I was interested in. I finally found a few things and took the plunge to become a "member". The fit was so inconsistent that items were either too big or too small and I didn't keep anything. Upon return I cancelled by member status.

Date of experience: June 3, 2024

Thumbnail of user juanc1628
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

This was my first purchase and I am very pleased with the quality, feel and comfort of the Only Pant (classic fit) and the High Side Chino (classic fit). I also purchased a 24/7 tee and it is so light and comfortable. And at a great price. I highly recommend fabletics wear to everyone.

Date of experience: June 5, 2024

Thumbnail of user todde303
North Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy ordering! Excellent deals! Shipping and communication and tracking perfect. Products arrive very timely for order initiation.
Rey satisfied customer.

Date of experience: July 1, 2024

Thumbnail of user amandaa1789
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I do enjoy the clothes and scrubs, but they make it difficult to get to the place to skip a month

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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