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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user michellea2226
Kentucky
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Item was not delivered. Was told the house was unreachable which is not true. I live on a residential street with a ton of parking, safe neighborhood, no dogs, no gates, etc. Then had to reorder to get the shipment.

Date of experience: June 7, 2024

Thumbnail of user angelab3539
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality and options have declined over the past year or so-

Date of experience: October 1, 2024

Thumbnail of user aimeec182
West Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great products at a great price. The fabrics are soft and comfortable.

Date of experience: October 1, 2024

Thumbnail of user kellyp1606
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics! The website is awesome and so are the products.

Date of experience: October 1, 2024

Thumbnail of user markp3704
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

High quality product, true sizing, and the shipping was fast and efficient

Date of experience: October 1, 2024

Thumbnail of user jeromee69
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy items for the entire family and everyone loves the quality

Date of experience: October 1, 2024

Thumbnail of user connore48
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

Great membership intro prices. Great quality! Wish I would have ordered more.

Date of experience: October 1, 2024

Shorts
July 5th, 2024
Verified purchase
• Previous review

Great deal and great quality! I ordered several pair to try out all the different styles and liked them all.

Date of experience: June 25, 2024

Thumbnail of user nicolam267
Jamaica
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The clothes is amazing i just don't like the charges after purchasing

Date of experience: October 1, 2024

Thumbnail of user trinityn12
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Most of the items I'd gotten had lots of loose strings on them and the sizes of the clothes were wayyyy too small and I triple checked them before I made my purchase and still needed up sending 4 items back.

Date of experience: July 1, 2024

Thumbnail of user jenseld
Virginia
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Enjoyed my interactions inquiring about my account and their customer service - they were super friendly throughout all my inquiries! Their products are also very high-quality. Some of my favorite gym shorts and underwear that I currently own, and I have tried many many different brands!

Date of experience: June 3, 2024

Thumbnail of user jessp342
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have nothing bad to say about this brand. The clothes quality is amazing and they offer so many colors and styles! They have a wide range of sizes which is nice to see! Not to mention the good deals they have all the time! I have particularly loved my experience at the university store. Stacy is such an amazing asset to Fabletics and has made my experience 100/10 each time!

Date of experience: June 3, 2024

Thumbnail of user kendallw100
Texas
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I'd like to cancel my subscription. Not pause Payments But I cant figure it out. To be clear, I like your merchandise but the business model seems a bit predatory.

Date of experience: July 12, 2024

Thumbnail of user amyl2464
New Jersey
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

The only reason to make your customers "skip" a month is because you're hoping they'll forget and you can charge them. Plus requiring them to call in order to cancel so that the sales person can try three times to talk them or of it is awful. If you had faith in the quality of your product you wouldn't need to resort to these ploys that never benefit the customer.

Date of experience: June 9, 2024

Terrible membership policies
June 15th, 2024
Verified purchase
• Previous review

There is no reason to make customers "skip a month" except that you hope they forget and then you get to charge them. It's also ridiculous that the only way to cancel is by calling in so that the rep can repeatedly try to talk you out of it. Horrible way to do business.

Date of experience: June 5, 2024

Thumbnail of user nancyv1196
Florida
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love the clothes. At the end it was a better option to choose a top and leggings that is fair for 69 dollars.

Date of experience: September 4, 2024

Thumbnail of user zeked14
Wyoming
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I started purchasing Fabletics back in 2022 and have not looked back.
They are my number one choice for athletic shorts for the gym, for swimming, for running...you name it.
They fit great, they wear extremely well, and they do not shrink.

They dry fast, and the styles are incredible. I often use my credits as a VIP member to purchase gifts for friends. They are always a hit.

Date of experience: June 3, 2024

Thumbnail of user christianr732
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website was east to use. The shorts were on sale, and were very high quality

Date of experience: October 1, 2024

Thumbnail of user kayleighb51
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love their leggings and sports bras! Only thing is their short leggings are still so long!

Date of experience: October 1, 2024

Thumbnail of user abdult25
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I wa charged even though I put my membership on hold

Date of experience: October 1, 2024

Thumbnail of user markg4109
Minnesota
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really like the clothes, but the membership model is terrible.

Date of experience: October 1, 2024

Thumbnail of user juliep1820
Florida
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The quality and selection of leggings is wonderful. I wish they would expand on women's T-shirt selection.

Date of experience: September 2, 2024

Thumbnail of user leannel124
Iowa
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

I am pleased with my purchase and can always count on Fabletics offering quality products and services.

Date of experience: September 2, 2024

Thumbnail of user williamk2976
Massachusetts
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the quality of all of the clothing. It really stands up over time!

Date of experience: October 1, 2024

Thumbnail of user melissah2736
Missouri
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The team was super helpful with an exchange. Very happy with the service I received.

Service
Value
Returns
Quality

Date of experience: October 1, 2024

Thumbnail of user suzang28
Arizona
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

My order was going along with after pay, then I got a notification that another order went through my bank account! I notified them several times that I did not order anything else they took two payments and I hope the bank don't do any more. But other then that the scrubs could be a little lighter after all this is Arizona... Suzan

Date of experience: June 4, 2024

Thumbnail of user aliciah547
Iowa
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Everything that is if of interest to me and my family gets sold out quickly and is not restocked. The women's clothing is getting more wild/quirky and doesn't appeal to me at all. We will be cancelling our subscription.

Date of experience: June 2, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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