Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Always sell out of items. Do not get VIP credit. When you purchase all items, you should be able to give VIP credit on every purchase.
Date of experience: September 5, 2024
While the items that I purchased were fine and inexpensive, they weren't inexpensive if I knew there was going to be a monthly recurring charge as a "member."
I cancelled my membership and ate the first fee.
Date of experience: June 4, 2024
You have to buy clothes every month in order to offset the monthly over $50 membership fee. Who buys new clothes every month?
Date of experience: August 4, 2024
Overall very happy with the company, been a member for a long time. They need to make the skip the month easier to find, especially on the app… I still haven't found it on the app and have to use the website
Date of experience: June 2, 2024
Everything I have ordered from FABLETICS has been high quality! I have a hard time keeping white shirts stain free, but the material FABLETICS uses comes clean every time!
Date of experience: August 1, 2024
Overall, I am happy with all of the items I have from Fabletics! I do think the prices are quite high, and that prevent me from ordering more often.
Date of experience: August 1, 2024
I have purchased many pieces from Fabletics for myself as well as for my three daughters. We love the clothing!
Date of experience: September 13, 2019
All of the clothes have arrived in a reasonable amount of time, have been true to size, and so so so comfortable!
Date of experience: September 5, 2024
I bought several pairs of shorts and 3 pairs of underwear. I am wearing the shorts just about exclusively. I wear them out, wear them around the house, and wear them to exercise. They are comfortable and stretchy. I wear a pair of the one shorts with the liner as a swimsuit. Very happy with the purchase.
Date of experience: June 3, 2024
There used to be so much more selection of color and cut and pattern. Now it just seems like they come out with a brand new pair of black leggings every month. Def not inspired to buy any more of those.
Date of experience: May 4, 2024
The products are generally good. They are comfortable and reasonably priced (on sale). The selection is almost always lacking. If you want black or gray and no designs, you are probably good. The problem is the customer support and shipping. Both shipments had issues and this last one had a slice right down the package, right down a pair of shorts. It's amazing that a knife even made it that close to a sealed package that had zero tape on it. Getting customer support is way harder than it needs to be. The first person dropped my chat when I didn't respond within 30 seconds. I'm not joking. I responded within the same minute and they closed the chat. I had to wait another 30 minutes for the next agent. Horrible all the way around outside of the actual items you receive. 3 stars is a stretch, but I am wearing a pair of pants right now and I have to admit the product is good.
If you ever find the items anywhere but fabletics.com, you are probably going to be happy.
Date of experience: May 14, 2024
The City Creek team is always so wonderful. They're the most knowledgeable and kind sales people I've ever worked with. I get better service here than I do in some luxury brands. I recommend Fabletics to all of my friends... the quality product, and the wonderful customer service it make worth going into the store vs. shopping online.
Date of experience: April 30, 2024
The tops never fit right even when they added plus sizes & every month I was charged to my card even though I had went online to skip a month & you build up member rewards to only get left over stuff they probably could'nt sell.
Date of experience: May 9, 2024
There was a little delay in the delivery of this product, but I love the product and it fits so well!
Date of experience: September 1, 2024
It's almost the only brand I workout in. In my opinion, it beats the price of Lulu Lemon. It beats the quality of Nike. And the fit of the 365 leggings stays up. The only thing I would add would be drawstrings to the waists of the leggings.
Date of experience: June 3, 2024
My items have been sitting in a warehouse for over a week that is literally 20 mins from my home. My order was meant for my trip coming up that I now have to figure out what I will be wearing. No point in buying the clothes at a great price and quality if I never get to wear them.
Date of experience: May 9, 2024
I love the product. I love how easy it is to return. And I love. That I have NOT had to return many items. They have fit accordingly
Date of experience: August 4, 2024
Used OnTrac, cheap but incompetent, to deliver and shipment was lost. Customer service at Fabletics should be called customer abuse department. Totally unhelpful. Shipment showed up inside my locked mailbox two weeks later at which point I dropped my claim with my credit card company. Product I received was mediocre at best. Avoid this company at all cost.
Date of experience: May 3, 2024
All of the clothing is good quality and when shopping 80% off it is reasonably priced also. The monthly subscription is a horrible concept and I would never purchase anything from them if not for the 80% off. Only time it makes sense is as a new member sign-up. They should really switch and just lower the price altogether and get rid of the membership part completely.
Date of experience: May 9, 2024
I love the gear from Fabletics. The fit is great, and quality is on par with other similarly priced brands.
Date of experience: September 2, 2024
I really like this bra, i have a few. It looks really cute on small chested people and that is what got me into fabletics in the first place. What i am complaining about is the delivery time. It took forever to arrive, almost 2 weeks.
Products used:
Bra
Date of experience: May 8, 2024
I ordered two pair of identical pants just different colors. The Only Pant - Classic Fit (35 x 32's) and one pair was about an inch and a half shorter than the other. I am returning the shorter one because they are too short but seems very odd the exact same pant were significantly different lengths.
Date of experience: May 8, 2024
My experience has been for years. Cute and great quality items. There is nothing to complain about. I love Fabletics.
Date of experience: September 5, 2024
Fabletics has great quality scrubs for an affordable price and the website interface makes it easy to order.
Date of experience: September 5, 2024
I placed an order and it didn't ship for too many days; tried calling customer service, but no help. Plus... I'm done with this company.
Date of experience: August 4, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Amy,
It's fantastic to hear about your positive experiences with the City Creek team! It sounds like they’ve set a high standard for customer service, combining expertise with kindness in a way that makes every visit special. It’s great that you’ve found value and quality that surpasses even other brands, and your willingness to recommend Fabletics to friends is a testament to the exceptional service and products you’ve received. Thank you for sharing your experience!
Best,
Mary