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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jamess14296
Florida
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: December 6, 2024

Thumbnail of user jiac19
North Carolina
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I spoke with customer service and asked them 4 times to cancel my membership and they refused each time offering me other alternatives. The attorney General is working on canceling for me.

Date of experience: January 1, 2025

Thumbnail of user derrickl289
Missouri
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Supposed to get a 2nd pair with the order if you are available member so I joined and still only received 1. Not only that I started getting a monthly charge

Date of experience: January 4, 2025

Thumbnail of user kelleym397
Illinois
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

Service and ordering was easy and nice. The products are way over priced, not worth the money unless you are a new member and qualify for one of their sales specials.

Date of experience: January 5, 2025

Thumbnail of user ks1634
Michigan
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Clothes were uneven- one leg thicker than the other and they would not refund shipping.

Then they wouldn't cancel my account after I asked and tried over 6 times

Date of experience: January 1, 2025

Thumbnail of user feliciac393
Michigan
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Order never arrived & they refused to refund me after promising a refund. So now I'm battling with my credit card company to dispute the amount. Such a hassle.

Date of experience: January 1, 2025

Thumbnail of user josepha3484
California
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: December 6, 2024

Thumbnail of user guillermos157
Florida
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

In todays on line purchasing is refreshing to see a firm that delivers the promise of their advertising both in quality and customer service.

Date of experience: February 5, 2025

Thumbnail of user paolon31
Pennsylvania
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

Several time orders got misplaced or lost, what happened in the beginning of each month regarding the coupons I have no words about it

Date of experience: February 5, 2025

Thumbnail of user bonniem1767
California
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

I ordered from here over a month ago and still have not received me order. They keep changing the delivery date and I'm tired of it.

Date of experience: February 4, 2025

Thumbnail of user ak621
California
1 review
0 helpful votes
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February 13th, 2025
Verified purchase

So far purchases have been straight forward and quality of items is good. Currently seeing how the return process goes for items that did not fit.

Date of experience: February 3, 2025

Thumbnail of user ginellep3
Arizona
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

Title provides my answer. Not worth the membership since everything I want to get with my credit is sold out

Date of experience: February 5, 2025

Thumbnail of user lynnah7
Illinois
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The gentlemen who I spoke with answered my question about a missing item and went above and beyond by making sure I wasn't charge since it was out of stock and never sent

Date of experience: January 1, 2025

Thumbnail of user michellet3208
Pennsylvania
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: December 5, 2024

Thumbnail of user stevenj1087
Nevada
2 reviews
0 helpful votes
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February 11th, 2025
Verified purchase

I must say I'm satisfied with the ordering process, I won't be able to give you a full answer until after his birthday.

Date of experience: February 1, 2025

Thumbnail of user loydd12
Oklahoma
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Always have a pleasant shopping experience on Fabletics site. Ease of use, well done web site and excellent products keep me coming back for more.

Date of experience: February 1, 2025

Thumbnail of user julial1348
Ohio
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Arrived in a timely manner. Quality-as always- excellent! Still a huge fan of Fabletics! Thank you so much for carrying plus sizes!

Date of experience: February 1, 2025

Thumbnail of user ericaw705
Pennsylvania
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Continuously charged after skipping nothing is worth the $59 monthly fee, unable to ever reach a life person to cancel

Date of experience: February 2, 2025

Thumbnail of user jhaiquashiap
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Fall and winter have the best pieces. When I was finally ready to purchase, my order processed then was cancelled. I thought the availability updates were more reliable.

Date of experience: January 1, 2025

Thumbnail of user chadf452
California
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

I've been trying to find the terry jogger strait leg and it's either not available or out of stock. Is there a way to find that style again

Date of experience: February 2, 2025

Thumbnail of user marthac2205
New Mexico
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: December 5, 2024

Thumbnail of user cherylf1890
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The quality of the product is very nice. However I find the sizing to be a bit all over the place some med fit some smalls fit. Some mediums are huge. I seem to need to exchange alot which requires a trip to the local store. However the staff at the local Rosevilke Gslkeria are very avcommodating

Date of experience: January 1, 2025

Thumbnail of user nancyk3368
California
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I joined the Fabletics Club at a conference & was told that I would receive a reminder email each month & I did for the 1st month but the 2nd month I got an email saying I "accepted" that month which i did not intend to. I called & they did give me a one time "reversal" & told me I should put on my calendar a date to go in & decline each month - Way too much work - would prefer to cancel

Date of experience: January 2, 2025

Thumbnail of user glendonm7
New York
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I've been quite surprised at the quality and durability of my purchases. Just wish the app was more user friendly... Has some bugs and wonkiness during searches and filters.

Date of experience: January 4, 2025

Thumbnail of user renaew85
New York
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Been a member for a long time and I have yet to be disappointed. I had an issue with my package one time not Fabletics fault but my mail carriers either way Fabletics fixed the issue and were so easy to work with. The leggings hold up and stay in great shape. I have bought other prices as well and love them all!

Date of experience: December 6, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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