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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jennya427
Texas
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I love all my Fabletics outfits, they are all very well made, they hold you tight and the material is wonderful, plus the prices are good

Date of experience: January 5, 2025

Thumbnail of user curtisk275
Arizona
1 review
0 helpful votes
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February 13th, 2025
Verified purchase

Oh man, this was a really disappointing experience, so much so that I cancelled my membership, with no real push back from the customer service agent I was working with. I had been a member for some years. In January I sent some pants back for an exchange. Like around Jan 9. Hadn't received any emails or news about the pants so I started a chat on 9/17. Agent said they were not returned, but I had email proof/confirmation they made it to FAbletics on 1/11 or 1/13, and Fabletics never sent me the exhagne pair. I didn't receive the pants until 1/28. What? Almost 20 days after starting the exchange. The agent ackowledges that it was F's fault, but refused to send the items expeditied delivery - becuase I needed them. But she refused. I told her that was not acceptable when it was F's fault for not sending them immediately upon receipt of my exchagne. She said she couldn't do anything. So I told her that she should cancel my membership if she was not going to send them expedited when the entire situation was Fs fault, as she acnkowledged. So disappointed in this brand. I cancelled. No way a customer shoulld be treated like that, especially when there are TONS of viable and affordable alternatives to your company.

Date of experience: January 17, 2025

Thumbnail of user amye1960
New York
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Either the site has issues or it's created that way on purpose, but it was incredibly hard to return items. I had to chat with customer service quite a bit to work it out.

Date of experience: December 1, 2024

Thumbnail of user kammies4
Michigan
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

The quality of the material this time was terrible. They pulled after 1 wash. They are all dumpy and feel annoying.

Date of experience: January 1, 2025

Thumbnail of user juand1265
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I do like the clothes but to pay a $60 monthly membership fee to purchase clothes doesn't sit well with me.

Date of experience: January 1, 2025

Thumbnail of user connerr42
Illinois
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Fabletics clothes are great. They always have been. But their programs, limited Member Credit items/kite, and recent price increases have led me to reconsider my membership.

Date of experience: November 30, 2024

Thumbnail of user emilys2709
Tennessee
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I like the fit of the bottoms, but all the items I've ordered online have an awful smell that washing multiple times hasn't removed- makes the tops very unpleasant to wear.

Date of experience: December 2, 2024

Thumbnail of user mariaw2203
Georgia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I placed a order and my order was canceled with out any reason I was waiting on my items I don't know why I have never had any issues before so I don't know what happened.

Date of experience: January 1, 2025

Thumbnail of user silvias307
Ohio
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

Never placed an order but my card was charged. That was resolved but then I was charged for membership. Never have nor never will use this company

Date of experience: January 5, 2025

Thumbnail of user jordand1057
New York
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I've been shopping Fabletics for years. The quality is amazing, the styles are amazing, and the prices and fit can't be beat.

Date of experience: January 5, 2025

Thumbnail of user robinp1243
Connecticut
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I'll probably forfeit credits because it's unnecessarily challenging to skip a month. I have to hunt and hunt for the Skip the Month button.

Date of experience: January 5, 2025

Thumbnail of user helloi5
California
2 reviews
0 helpful votes
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February 11th, 2025
Verified purchase

Items are of poor quality and do not hold up to the demands of an active child

Date of experience: February 1, 2025

Thumbnail of user deborahb5114
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I'm completely in love, the leggings fit really well and are comfortable. I bought them in red and black, I'm so in love with them. They're worth it.

Date of experience: January 4, 2025

Thumbnail of user kellyd2781
New Hampshire
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I joined when I decided to go back to bedside nursing and needed all new scrubs. Love the styles, but wish the tall option was more readily available. Would definitely recommend!

Date of experience: December 1, 2024

Thumbnail of user junes697
Louisiana
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Never could answer my questions plus credits are not very good. It's less to buy without credits. As soon as I use my last credit I will cancel.

Date of experience: January 1, 2025

Thumbnail of user sarahr3192
Idaho
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

I am a VIP member and often what I would like is out of stock so I wait in order to use my credits. While I like the leggings, frequently the posted sales prices are much lower than my credit fee. I have had difficulty contacting customer service.

Date of experience: November 12, 2024

Thumbnail of user pamc1755
Georgia
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I'm very pleased with the quality of the products I received and I didn't have to wait long for them to be delivered.

Date of experience: January 2, 2025

Thumbnail of user cynthiaa2733
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I have been a member for over 10 years; my first stop for all my athletic wear. The brand only gets better and better.

Date of experience: January 1, 2025

Thumbnail of user josel1049
Washington
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: November 10, 2024

Thumbnail of user jimmyb808
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Someone is using my email address for their order. And I can't unsubscribe because it is not my account.

Date of experience: January 1, 2025

Thumbnail of user michaelr10538
New York
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

When you use afterpay fa bletics over charges your agreed purchase hoping you would not notice the recurring charges and confuse you with doub lke charging. My last purchase with fabletics and will warn anyone interested in them

Date of experience: December 1, 2024

Thumbnail of user heidie243
Texas
1 review
0 helpful votes
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February 16th, 2025
Verified purchase

Pants are light weight and fit well. True to size. Pockets are very handy thank you.

Date of experience: February 6, 2025

Thumbnail of user debbiem3111
Nevada
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

I decided to try a new fabric for biker shorts. Looking forward to trying them out.

Date of experience: February 5, 2025

Thumbnail of user porterh30
Washington
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Love the tight and toning look these have!
The quality of the fabric is excellent, the sizes run true to size and they just look and feel perfect!

Date of experience: January 2, 2025

Thumbnail of user tinal1326
New York
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I've been a Fabletics customer for a long time- this is because they have excellent customer service if I have an issue I need help with. They're clothing is stylish, affordable and good quality

Date of experience: December 5, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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