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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user lisal5567
Michigan
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I like Fabletics' products, and they are a great value. I also like the continual introduction of new products. However, the website was being increasingly difficult to navigate. Traffic was very high, and it would take forever for pages to load, and they would eventually time out. I don't have this problem with other sites - just Fabletics. It got to the point where I ended my membership as it wasn't worth it to spend time trying to get a page to load whenever there was a deal going on.

Date of experience: November 1, 2024

Thumbnail of user adamb3250
Ohio
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

While I love the one of the pair of pants I have received, twice now you have sent me the wrong size on the return. The order clearly says the correct size but the wrong one comes. Once I sat on hold for over an hour and another I drove over an hour to exchange. Both times wrong size arrives. Now I have to do it again. So yes I am aggravated as hell.

Date of experience: November 5, 2024

Thumbnail of user territ664
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

For the most part I am always happy with the Fabletics experience. The ease of ordering, the quality of the product and the color choices are always great.
The bra tops do not outlast the leggings from a wear and tear standpoint. I love pockets on all of my bottoms- make more! And I love the addition of the cargo pants this past year. So comfortable and easy care

Date of experience: November 1, 2024

Thumbnail of user morane2
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I bought one time, I like it but then I saw that they took 60 dollars also last month, I didn't check yet all the transactions from my cc but I don't want to keep pay

Date of experience: December 1, 2024

Thumbnail of user dawnb2295
South Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Bought the short size pants. I am 5'2" and the short pants were still 7 plus inches too long. Now I am stuck with nothing to buy and unused credits. Reached out to customer service and they were worthless. Just sent generic replies without reading my complaints.

Date of experience: November 1, 2024

Thumbnail of user sharnaf2
Massachusetts
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The membership is predatory. You get signed up without even realizing it. I made a purchase and the prices were very low with a $59.95 membership. I read through the disclosures and it said you can cancel any time. So after one month membership, I called to cancel. I still had points or credits (it's so confusing) the customer service rep told me that I could use those points even though my membership was canceled. I went around and around with the rep to make sure I understood. He assured me that the membership was canceled and I would not get billed for October. Well I did get billed for October so I called CS again. Both reps did not listen to me at all, they just tried to give me more benefits, discounts for staying on. I am so frustrated. There must be some loopholes the company is takin advantage of in it's disclosures but they should be shut down for predatory practices

Date of experience: November 1, 2024

Thumbnail of user mehdie14
California
1 review
0 helpful votes
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January 13th, 2025
Verified purchase
• Updated review

Great product. And customer service. I have pretty much all colors in tops and bottoms

Date of experience: January 3, 2025

Shipping
September 15th, 2024
Verified purchase
• Previous review

I live in LB. It takes almost two weeks to receive my order. Why so long? This is the main issue. Otherwise I love the product.

Date of experience: September 5, 2024

Thumbnail of user reginal471
California
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

I've not had a good experience. Scrubs are great but getting them is a pain.

Date of experience: January 3, 2025

Thumbnail of user jaffrayr
South Carolina
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Money, money, money, money! Couldn't close the account fast enough! They were trying to charge me even before I received my first order! I'll NEVER do business with them again! The products were not that great anyway, less quality than Walmart!

Date of experience: November 5, 2024

Thumbnail of user sherryb1477
Virginia
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I find myself just trying to find something for more than $59 just to get my money's worth. In the meantime, I'm passing by great sales that I can't use my $59 credit towards without actually losing money.

Date of experience: November 1, 2024

Thumbnail of user lucasd274
North Carolina
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

The quality of the clothes is spectacular and can be compared to other more expansive brands or even better!

Date of experience: December 2, 2024

Thumbnail of user stephenn1006
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I just can't picture a world where I need new clothes every month. It's the ultimate fast fashion/ landfill situation of over consumption

Date of experience: December 1, 2024

Nice clothes, but not worth the hassle
September 12th, 2024
Verified purchase
• Previous review

The entire monthly subscription is silly to me. I don't need new clothes every month. I get links about sales but the sizes I wear are sold out.

Date of experience: September 2, 2024

Thumbnail of user joec4102
Utah
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Most of the items are never in my size at the store or online. They have all these specials but if there is not product it is not a special.

Date of experience: December 4, 2024

Thumbnail of user miriamw206
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Fabletics has great quality fabrics and styles suitable for anyone, and excellent customer service!

Date of experience: January 4, 2025

Thumbnail of user tylerd1210
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I wish you can exchange for different styles instead of only exchange or return.

Date of experience: January 4, 2025

Thumbnail of user rafaeleo
New Jersey
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

A kid in a candy shop. Can't get enough, always amazed me.

Date of experience: January 6, 2025

Thumbnail of user stevenl3380
Massachusetts
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I like the clothing. If you catch the deals right, you can really get some great value. I only need so much clothing so after a month I don't see the need to stay a member. The most annoying part is the website. It is very cumbersome and slow to navigate. Overall I would recommend fabletics to others.

Date of experience: November 1, 2024

Thumbnail of user pamelam4132
Texas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Excelente quality and soft I love it
The leggings has a good material and is very stretch

Date of experience: January 1, 2025

Thumbnail of user sailors4
New Jersey
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love Fabletics so much that I got my best friends to get some things from them. Fabletics is my favorite brand for shorts I recommend you look at the models for preference because in most things I have to size down.

Date of experience: November 1, 2024

Thumbnail of user matthewd2614
Illinois
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Both my fiance and I couldn't check out because the site kept loading randomly and took forever to pull new pages up. The app was also slow. Please bring back the light maroon and other brown/tan colors without bold logos on vests or jackets! We spent hours trying to add to our carts, only to have the sites run slower and slower on both of our phones this week.

Date of experience: October 29, 2024

Thumbnail of user rodneym805
Missouri
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have purchased many different products. I'm satisfied for the most part. I've had zipper issues on two of my "Ultimate Pants" that I've purchased. I had one pair for only 2 weeks when it came off, obviously rendering the pants useless. I hate it when its a "sale" and an item is priced lower than the value of a credit and I feel like I'm overpaying at that point. Other than that I'm satisfied.

Date of experience: November 1, 2024

Thumbnail of user aishad58
Illinois
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

This was my first time ordering from Fabletics, I always thought it was overrated. But when I got my pieces, I was very very excited. The material feels so good and it holds you. Well I got four leggings and love them all. I have to exchange two of the pieces for larger sizes because they compress very very very well.

Date of experience: November 1, 2024

Thumbnail of user rachelt1540
District of Columbia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Fabletics always has cutting edge fabrics for their products. They have innovative designs that make them high quality products

Date of experience: December 1, 2024

Thumbnail of user mikew4310
Ohio
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Wanted to buy a few pairs of shorts for a race. Didn't realize I somehow signed up for a monthly membership. Called to cancel and it was like pulling teeth to get it cancelled. Sad because I liked the shorts and would have ordered more and even pants if it weren't for the stupid monthly fee they have.

Date of experience: November 4, 2024

Thumbnail of user eloisat13
California
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Very happy with the quality. Very easy to use the site.

Date of experience: January 6, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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