Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Their leggings are decent quality (though expensive) but be aware that purchasing a pair automatically enrolls you in their $50/month subscription service unless you know to uncheck a tiny box at checkout. Normally I look for this sort of thing, but I didn't think to here because who SUBSCRIBES monthly for LEGGINGS? Now I know.
Date of experience: July 4, 2020
Fabletics is my go to when it comes to my workout gear! I'm a personal trainer and the Fabletics products are durable to withstand workouts and are also stylish to be worn when I'm training clients!
Date of experience: October 2, 2022
Hi Javon,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
The only pant zipper on 2 the only pant series did not represent good quality. The zipper split and now i'm trying to put it back together, frustrating. No inspection tags to share.
Date of experience: March 1, 2023
Hello Bruno,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I had to make a return because I received the wrong order. They quickly mailed me a return label and exchanged the product promptly, and the leggings are great!
Date of experience: June 1, 2020
Hello Helen,
Awesome! Thank you for sharing your positive feedback! Apologies for the trouble but happy it all came together in the end. It is members like you that help keep our lights on, and we couldn't be more grateful.
Best,
Nelle
My name and accounts are messed up with my daughters can't separate to buy my own cloths and can't answer your deals texts.
And can't make another account either.
Date of experience: April 1, 2023
Hello Gail,
Thank you for providing feedback about your experience with creating an account! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I like fabletics products. I don't like having to have a membership to get good prices. I prefer to be able to purchase sale items without paying each month.
Date of experience: April 1, 2023
Hello Pamela.
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great products but the website and app are terrible. Navigation sucks and you get bounced out of areas you are browsing in… several years of frustration with the website
Date of experience: January 1, 2023
Hello Halla,
Thank you for taking the time to leave a review. We apologize if you experienced some website and mobile app technical difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Calling me a monthly VIP member and taking $60 out of my account and telling me I have shipping credits!
How is that legal?
Date of experience: May 10, 2024
I love the quality and style of Fabletics, and the price is really great too. But the shipping is very slow, which in 2023 is just unnecessary and frustrating.
Date of experience: February 1, 2023
Hello Aimee,
We appreciate the feedback you shared regarding our shipping policy. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I ordered $150 worth of items online via a promotion. The package carrier indicated that the package was delivered at my front door. This is impossible because I live in an apartment building and all packages are delivered to the front desk. You can't access the building if you are not a resident. Customer service told me that they could only give me a store credit, I insisted on getting a full refund because they no longer had the items that I wanted. They made believe that I would get a refund in the next 48h... I had to call back 4 times and follow up 4 times for them to tell me the same thing over and over. This lasted 2 weeks. The supervisor, said that in order for me to get a refund I needed to contact the carrier Starship (the worse), and get a proof of non receipt. Which makes no sense because they already indicated it was delivered according to them. Ultimately, Fabletics gave me the runaround for my refund, which I still do not have, they refuse to be responsible or even help follow up with the shipping company that THEY CHOSE to work with and made me responsible for the carriers incompetence.
Online purchasing with Fabletics has been the absolute worse customer service experience I have ever had, this coming from someone who worked in retail management for over 15 years.
DO NOT ORDER ONLINE.
Date of experience: July 1, 2021
Hello Satya,
We sincerely apologize for the negative experience you have encountered, especially with the order you didn't get. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I am completely disgusted with my experience in dealing with this company. About a year ago I purchased a tank off of the site and was billed 50$ a month for 3 of the following months before I finally noticed it on my statement. I called and canceled my VIP membership and about a week ago I was emailed a gift card that was worth 50$ to try to make up for all the money they had taken from me. I got back on my account to redeem the gift card and paid the REGULAR price instead of rejoining as a VIP (I made sure that I read every little thing I was clicking on this time) and it still ended up somehow changing me to VIP and charging me for the last month anyway. THIS SITE IS A SCAM DO NOT USE IT! SAVE YOURSELF THE TIME AND THE MONEY.
Date of experience: May 25, 2016
Everything I have purchased from Fabletics have been quality materials and wash and wear well. I have been refreshing my wardrobe and these items fit right in. Thank you.
Date of experience: July 1, 2022
Hello Patricia,
Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!
Best,
Dean
I have been a customer for a long time and I have legging and shirts from the over 7 years ago that still fit fabulously and I use on a weekly basis. Great product and easy to use site.
Date of experience: September 11, 2022
Hello Candace,
Thank you for sharing your wonderful experience with our website and the items you purchased. It makes us happy to know that you are satisfied with the products and services that we provide to our members.\
Best,
Mary
The membership is a scam. You know that you make people think there's a discount, and you add in very small print that people are actually buying a subscription.
Date of experience: October 1, 2022
Hello Fernando,
Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
My experience was and is great with fabletics my family loves the design and quality of the clothing. We are very pleased and will continue to shop with fabletics
Date of experience: March 1, 2023
Hello Brandon,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Keep getting charged even after cancellation of membership. They make it super hard for you to cancel your membership. Its almost like they want you to forget about it and keep getting charged.
Date of experience: October 16, 2020
Hello Archana,
Thank you for writing reviews! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
The cloud seamless high wasted pants I bought started to snag after 2 wears. This is the first time I had any problems with any of the pants I have bought.
Date of experience: February 14, 2022
Hello Julia,
We are disappointed to hear that such a loyal customer had a bad experience with our products. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Good items material and affordable and comfortable
Date of experience: July 9, 2024
Well. I ordered my first outfit which came to $44 instead of the $25. I did agree to the VIP program as it wouldn't let me continue without saying yes. I called customer service after making my purchase to cancel the VIP membership so I wouldn't be forced into remembering monthly to say no to an outfit picked for me in my email as I just want to try the clothes before I commit to monthly outfits. The lady I spoke with was so rude and refused to cancel my membership. After three requests to cancel she obliged. Asked for a confirmation # which she rattled off really fast and then hung up on me. I learned a few days later not only had they cancelled my membership but also my order and charged my credit card. It has been a nightmare dealing with them and only after contacting them on facebook, twitter and email finally got an answer back through facebook saying I had to deal wtih their customer service. I have disputed the charges with my credit card company as they are unwilling to refund my money for no product and cancelling my order. They are total scammers and I have told all my friends to stay away! I suggest everyone else do the same or you'll be dealt with rudely and charges made on your card and no product to show.
Date of experience: October 15, 2014
The leggings I bought lost their color or texture. I stopped buying them after a while. I like sports bras better. I did buy some shapewear from Yitty. Love that.
Date of experience: February 1, 2023
Hello Anarosa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All of the Fabletics bottoms I have purchased have been of great quality and fit. The double stitched seams are secure and the fabrics are comfortable. Size is true to fit.
Date of experience: June 28, 2019
Hello Ann,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
It is not reasonable to take a monthly amount pf money. I did not know that you will take it. Even if I want to cancel it, it has to be in a specific date!
Date of experience: March 15, 2022
Hello Abdulziz,
Thank you for writing a review! Your feedback about monthly payment is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
I am always happy with the clothes and have the option to return if it doesn't fit the way I hoped. I feel that I get the value I pay for with fabletics!
Date of experience: July 2, 2022
Hi Tristy,
We love you and your wonderful review! It's always great to know that you are satisfied with your VIP membership, that is what we always aim for!
Best,
Tina
I tried to find the sweats they showed on the commercial and could not find them. Every time i tried to charge the model to realistic sizes there were no options.
Products used:
None
Date of experience: August 29, 2023
Hello Sherri,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you're looking for. Our Member Services Team will reach out to you right away.
Best,
Allison
The pieces I have received to date are good quality and fit well. However, I find the patterns and styles seldom appeal to me. I have just stuck to a few basic pieces.
Date of experience: December 21, 2021
Hello Marnie,
At Fabletics, we pride ourselves on giving 100% every day to ensure that our members' needs are being met especially when it comes to the items we offered online. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Ashley,
Thank you for writing a review! We are sorry to hear if you disliked the VIP Membership works. We value your business with us. Our Member Services team will be getting in touch within 48 hours for further assistance.
Best,
Nelle