Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
This company spams you with emails. They will not take me off their mailing list even when I unsubscribe. Very unprofessional and obnoxious. Cheap clothing to stay away
Date of experience: September 1, 2022
This sneaker is fantastic pair of shoes, very comfortable, I'm extremely satisfied, I would purchase these again, great job instilling quality and comfort sincerely dawn
Date of experience: July 3, 2019
Hello Dawn,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
Items take way too long to ship and to be received.
Date of experience: July 1, 2024
I ordered multiple styles sports bras following the sizing chart yet none fit. It took a really long time - more than 2 full weeks for my order to arrive. Very dissapointing.
Date of experience: October 1, 2022
Hi Teri,
We value our members, and your feedback about the delivery is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
Don't fall for the new customer discounts. They hit me with a $50 year long membership fee after my first order. Then wouldn't give it back. Never giving them another penny
Date of experience: April 1, 2022
Hello Ross,
Thank you for taking the time to let us know your thoughts about our discounts and VIP-intro offer. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I've always been very pleased with everything I've bought at Fabletics
Date of experience: July 1, 2024
Still haven't received my clothes and it's been 3 weeks. Luckily I didn't not tried the VIP membership free trial. Couldn't imagine paying $54 a month for those perks
Date of experience: June 1, 2022
Hello Eric,
Thank you for sharing your experience with your order and the VIP membership program. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Great quality love the materials. Wish the pricing was a little less, but overall great
Date of experience: July 1, 2024
I wanted an item so of course I looked for more items I might like in order to make free shipping. I placed my order, and then a while later I happened to be in my fabletics account and I looked at the order history and noticed that it said two of the three items were canceled due to lack of stock. I don't understand why they didn't notify me that these items were out of stock.
I called the support number and spoke to someone who said the order was not canceled, but the line seemed to be cutting out so I decided to just leave it at that. The next day I went to customer chat and again the agent said my order was not canceled and was in transit. I had to ask her to check again, then she realized that two of the items were indeed canceled. I couldn't cancel the rest of the order because they had already shipped it. She said I could wait till it arrived to return it or contact USPS to reroute it, and the rest would be refunded.
I find it bizarre that they didn't notify me to let me know 2 out of 3 items were out of stock. In that time, I could have ordered a different color, or canceled it entirely instead of wasting time letting this one item that was supposed to be an add-on ship on its own. They could have even said, "Do you still want this item?" Instead, it was complete silence just waiting for me to discover it on my own. It was also strange that the two agents I spoke to didn't realize the items were even canceled.
Date of experience: December 3, 2020
Hello Caroline,
Thank you for sharing your overall experience when placing an order with us. We are sorry to hear if you find our selection limited, especially in your size! We will contact you within 48 hours for further assistance.
Best,
Nelle
I received two packages and had to cancel one. I was very pleased with the assistance I received.
Date of experience: July 1, 2024
I have been waiting on a package to be delivered for over a month. After 2 calls still no order or help
Date of experience: December 26, 2020
What else can I say that everyone else hasn't said? Cheap product... totally sheer yoga pants (and no... I'm not delusional about the size I REALLY wear). I practice yoga 3-5 days per week and spend a bunch of cash on yoga clothes so I thought $50 a month for the VIP membership would actually be a savings in general over my occasional splurges on Lululemon. I love (sarcasm font) how you have to call to cancel and can't do so online. After reading other users experiences, I'm terrified that they'll send me another outfit and charge my card even though I cancelled and have a cancellation number. Ironically, I'm canceling because the products are made overseas and I want to support USA employment and workers. Turns out my fave athletic wear from Lululemon and Athletica are ALSO made overseas. Shopping for a new supplier of cool yoga wear and learning at the same time. Also ironically, I'm fairly certain the operator who (hopefully) handled my cancellation was very, very far from here and did not speak English well. She reminded me after canceling that I should, "Like" Fabletics on Facebook. Ummmm... I'm canceling... what part of canceling did you not understand? Final note: The advertisement DID say $25 for the first outfit and it turned out to be $50. I guess that's on me... should've known right then.
Date of experience: October 16, 2014
They have he best customer service. They were super helpful and took care of my exchange right away.
Date of experience: April 8, 2024
Hello Arely,
Wow! Our Member Services Team here at Fabletics is thrilled to hear such good feedback, and we are proud that we provide excellent service when making your exchange. Hope to hear more from you!
Best,
Allison
I've never received these items or credit for the items since never came in
Date of experience: July 1, 2024
The quality isn't what it was!My items ran small an the quality of the product was different.
Date of experience: July 1, 2024
I love and recommend Fabletics to everyone. They have a great quality, great fit and great value!
Date of experience: July 1, 2024
I like some of the things they sell - I really like a certain couple of types of their leggings because I feel like they're very supportive and work well, along with a couple of their bras...
As a company, I hate them. First of all, their products are overpriced. Period. Secondly, their shipping is the LITERAL WORST. At this point, I only order anything from fabletics unless it's on super sale or I absolutely can't have it because their shipping is so awful. It takes FOREVER to receive anything from them, and they literally don't care. On top of that, their taxes are SO HIGH. I will literally order from Alo Yoga where things are more expensive, I will spend twice the amount there that I did at Fabletics, and the taxes are LESS at Alo! They charge taxes and tariffs for overseas production (which other companies don't do) and it's ridiculous. Again, this is another reason that I purposely try to avoid fabletics. On top of that, a lost of times, you will receive dirty or used merchandise, which is disgusting. Their support staff never knows what's going on, and now that they just redid their website, you can't even leave reviews anymore! Altogether, it's just a crappy company.
Date of experience: June 5, 2022
Hello Gretchen,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Love my leggings, bras, and coats! Have many colors and love them all!
Date of experience: July 1, 2024
Every outfit I have purchased is awesome and fits so well
Date of experience: April 4, 2023
Really love the fit of all the clothes and the prices are great!
Date of experience: July 1, 2024
Absolutely love Fabletics leggings! Best leggings on the market.
Date of experience: July 1, 2024
I was excited to use this product (always in the search for a good pair of workout leggings), but when I returned a defective pair of leggings (knees ripped third time being worn) I was a replacement but I never received them. I was extremely patient, I waited 30 days for them to arrive. When I finally called to investigate I was told the pair I ordered to replace the original pair was no longer offered. I was never notified of this, instead I just sat around waiting and had to call in to find out they weren't shipped, even though an email was sent saying they had been shipped and would arrive within 10 business days. Talking to the agent I wasn't even offered a new pair or a refund. Horrible customer service, especially from a company that wants you to remain loyal and pay a monthly membership fee. Being a member I would expect much better customer service. Poor product, horrendous customer service, I would absolutely never recommend this product/company to anyone looking for sportswear and will never be a consumer again.
Date of experience: May 3, 2019
Hello Makenzie,
Your feedback regarding the service you received at Fabletics is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
The colors and styles are great and very comfortable
Date of experience: July 1, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Brandt,
Thanks for sending your review! Your feedback about our product quality and your email preferences is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth