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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,900
Neutral
299
Negative
1,380
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user latoyac145
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Quality and fit were on point! The sizing was good and the stretch and material were sturdy

Date of experience: July 1, 2024

Thumbnail of user martys253
Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I think the policy of not being able to return T-Shirts that where I did not even open the package was ridiculous.

Date of experience: June 3, 2024

Thumbnail of user johnestas
North Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I love Fabletics and love giving Fabletics as gifts to others.

Date of experience: July 1, 2024

Thumbnail of user josec2290
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I was not aware I was signing up for a subscription and I was charged 59.00

Date of experience: July 1, 2024

Thumbnail of user jesusg492
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I still haven't received my order, I purchased two shorts in may and I still haven't received them.

Date of experience: July 1, 2024

Thumbnail of user paulr3210
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Great products, great discounts, great company, and Kate Hudson is awesome

Date of experience: July 1, 2024

Thumbnail of user jagadeshg
Massachusetts
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Love the fabletics products, but the jogger didn't meet the expectations.

Date of experience: July 1, 2024

Thumbnail of user heatherd485
Colorado
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

I would not recommend purchasing anything from this company. I needed to exchange sizes because I ordered my normal size, but of the seven items, I purchased two appeared to be able to fit my daughter, two were too big and three were just right. I called to get them exchanged. I did not use any of the subscription credit on this purchase. I was told that I wasn't able to exchange. I called the same day the clothing arrived at my house. I was on the phone for 1 1/2 hours. I am the most patience and calm person. It takes a lot to get me rattled. I requested to speak to a manager six times. Every time I was put on hold for 3 to 4 minutes and the representative would come back and tell me over and over that there was nothing else the manager would do for me. They could only give me a partial credit on my account after it arrives and if it never arrives, then I will get nothing even if I mailed it and had proof. I really just wanted to exchange the merchandise for a different size, but that wasn't apparently an option. By the time, I finally spoke with a manager I was worn out and frustrated. I decided to donate the merchandise and just cancel my subscription. The quality is something you can't find locally. I would highly suggest that you order from $#*!s, Academy, Nike or a reputable company that will value and respect you as a customer. #notmycompany #valuecustomers

Tip for consumers:
Don’t use this site. You will regret it.

Products used:
Leggings and shirts

Service
Value
Shipping
Returns
Quality

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Heather,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean

Thumbnail of user lisaz192
Texas
1 review
4 helpful votes
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July 26th, 2020

When you cancel they keep your credit which was $55 and dont even let you use it later. Bad practice

Date of experience: June 26, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Lisa,

Thank you for writing a review regarding our member credit. We would like to assist you further. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Sincerely,
Nelle

Thumbnail of user marthao790
Hawaii
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics provides great service and quality merchandise.

Date of experience: July 1, 2024

Thumbnail of user charlottel574
Ohio
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I placed an order then another. These items are so comfortable

Date of experience: July 1, 2024

Thumbnail of user charlesb3851
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Amazing feel with comfort and performance you need for your workouts.

Date of experience: July 1, 2024

Thumbnail of user dianeh1020
Virginia
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

There should not be such a high penalty for forgetting to skip the month.

Date of experience: July 1, 2024

Thumbnail of user karlyf11
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

Great service at the Irvine Spectrum location! Super friendly too

Date of experience: July 1, 2024

Great staff!
November 1st, 2022
Verified purchase
• Previous review

Friendly and helpful staff. Great selection of leggings, bras and cute jackets

Date of experience: November 1, 2022

Thumbnail of user meredythr3
Oklahoma
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fabletics has a great product. My son loves the shorts, pants and swim trunks.

Date of experience: July 1, 2024

Thumbnail of user timothyh1547
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Poor! Second time in a row I have not received my items due to the shipping partner losing them.

Date of experience: July 1, 2024

Thumbnail of user stephanb101
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Underwear swimming trunk tee shirt shorts all very comfortable

Date of experience: July 1, 2024

Thumbnail of user michellep2979
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Love the buttery fabric. Your products are amazing.

Date of experience: July 1, 2024

Thumbnail of user sayder
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The products I receive are top quality & made to perfection.

Date of experience: July 1, 2024

Thumbnail of user folakea14
Maryland
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I always have a problem the scrubs, either tight or too big. Theres no medium, were its just right.

Date of experience: July 1, 2024

Thumbnail of user jasonj374
New Mexico
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

Needed to change shopping address and was completed efficiently

Date of experience: July 1, 2024

Thumbnail of user jenniferj2613
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I think Fabletics is the perfect affordable workout attire. It's so cute and it washes well.

Date of experience: July 1, 2024

Thumbnail of user liserrv
Arizona
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Sales person rude look at my last trade and you will know what his name is.

Date of experience: July 1, 2024

Thumbnail of user donm1258
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Very good quality golf attire. It was also picked up a nice gym bag.

Date of experience: July 1, 2024

Thumbnail of user mithuns11
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Product is good. But very long for me
Recommendations

Date of experience: July 1, 2024

Sitejabber for Business

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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