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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I often find myself with all of my yoga/running pants dirty in the hamper, so I thought it'd be a good idea to try out this Fabletics thing and get some affordable, good quality workout clothes. As an adult who's dealt with shopping "deal" scams before, I was wary of their business model, and a little concerned that I would forget to "skip" when I decided not to buy an outfit, and since I read about how difficult it is to cancel the VIP membership. I went for it anyway because I couldn't resist $25 for that first outfit. I really like the outfit, the bra and pants were great quality and the shirt was just ok. I received an email the second month reminding me to buy or cancel and outfit, so I "skipped" the month and wasn't charged. This morning I bought my last VIP outfit, and then I called and cancelled. Website clearly states you have to call 1-844-Fabletics to cancel, I called, requested a cancellation case number to confirm, and then received a confirmation email. Not so hard, guys. I say the best way to deal with companies with predatory practices like this is to USE THEM RIGHT and cancel, get your money's worth and get out :)
Date of experience: April 4, 2016
I am really impressed with the garments that I received from Fabletics, I am very tall so ordered the tall leggins and wow they fit like a glove, with a bit extra length, which is what I wanted, may I point out I am just under 6 foot. The leggins are so comfy and so is the sports bra, the tshirt is also a wonderful fit. And I am extremely impressed that all 3 of these items cost me only £22! What a bargain for such wonderful garments.
On the downside, the monthly payments thing did throw me, when reading these reviews AFTER I had ordered my products I became worried, but I rang up the company straight away and asked to cancel my membership, and they did it, with some hassle, they did try to get me to stay, but I was adamant that I wanted to cancel my membership and after about 10 minutes they did so for me.
Overall, I would recommend this website to people, the quality of the products is great, they're very comfy and well priced. BUT make sure you read the small print, and to cancel your VIP membership, which you get automatically when you sign up unless you want to pay the £50 odd a month.
Tip for consumers:
READ THE SMALL PRINT
Date of experience: October 3, 2014
Honestly, all the reviews here are just people who were too lazy to read the Terms and Conditions when they signed up for the VIP membership. Their prices are only "reasonable" because you signed up for their monthly outfit subscription, which also comes with the discounted prices on individual items. Of course they're going to charge you if you don't cancel, it's a subscription! You can still use the $50 credit on their full outfits though, just not individual items, which is kind of lame.
I personally just signed up for the VIP membership my 1st month to get the $15 outfit (great deal for a long-sleeve athletic shirt + capri leggings), and called customer service to cancel. Seriously, the call was literally 15 minutes (I checked afterwards), and I received an email confirming my VIP membership cancellation less than half an hour later. Yes, the rep did try to convince me to stay, but I was firm while remaining polite and said I just wanted to cancel, end of story. Customer service is NOT the issue here, but people who DON'T READ. I even ordered the top in a size too large and was able to exchange it (FREE exchanges, even on your promo outfit!) for a smaller size by mail, no hassle at all. I received the replacement top ~2 weeks after submitting the exchange and following their instructions. My original order only took 9 days to arrive.
The -2 stars is because the clothing really isn't that great quality-wise (in my opinion). I thought the top was cut weirdly in the shoulders and the fabric was all nylon with just a bit of spandex for stretch. If you've ever worn nylon clothing before, you'll know it's very static-y and not that great (in my opinion) for exercise and sweating. The top also kept riding up during my jog so I have to make sure to tuck it into my leggings before heading out. The leggings are fine though, medium compression and thickness. I think their leggings are just generally better quality than their tops, based on the reviews on the site.
This company is NOT a scam, it just manages to attract people who don't like to read what they sign up for!
Tip for consumers:
If you don't feel like canceling yet (or are too lazy to call/chat with customer service like me, and want to procrastinate canceling your membership) you can just make sure to SKIP your membership every month BETWEEN THE 1ST AND 5TH on their website. It's literally 1 button to click and at the top of the page when you visit after signing in.
Date of experience: January 5, 2017
I love my shape wear. It does a great job holding me in and making everything smooth. Great price too!
Date of experience: May 3, 2022
Like the leggings on my daughter the material seems solid and great green color! They may run a little small
Date of experience: March 1, 2023
Hello Nancy,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product sizing. Our Member Services Team will reach out to you right away.
Best,
Allison
98% of the time their products are great... sizing is an occasional issue... clothing is well made, fashionable, and versatile.
Date of experience: September 18, 2019
Hello Diane,
Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!
XO,
Ivy
Yes I want to say received my first and last order. Cheap fabric and misrepresentation on how much it costs,
Date of experience: June 15, 2015
Was never told that there was a monthly membership fee.
I would not buy any items from this company again
Date of experience: April 1, 2023
Hello Jorge,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our VIP membership. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The app is very slow!
It takes forever to load and then even longer to toggle Between items, extremely frustrating
Date of experience: April 19, 2022
Hello Nathan,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
Since my first try of Fabletics clothes, I was so pleasantly surprised with the high quality. I am a fan!
Date of experience: January 12, 2022
Hi Sonya,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
First purchase, received items quickly and were as expected. Appreciate the opportunity to opt out of monthly membership as desired.
Date of experience: March 1, 2023
Hello Kristy,
Thank you for the great feedback about your shopping experience. We sincerely appreciate it and we’re always happy to hear that our members are satisfied with our services! Have a great day!
Best,
Allison
I have been a customer for years and am very happy with the fit, quality and look of their leggings!
Date of experience: August 1, 2022
Hello Donna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Fabletics has great quality fabric and always has a sale going on! Never have to buy $200 Lulu lemon leggings!
Date of experience: February 17, 2022
Hello Annie,
We’re so happy to hear you’ve had a great experience with Fabletics. We always aim to offer the best prices and the highest quality products. Have a great day!
Best,
Renz
The details were very hidden that this is a subscription based company. Also, the product was not what it appeared.
Date of experience: December 4, 2020
Hello Bryan,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I bought gifts for my son and husband. Both love the shorts. They are not fans of the membership aspect.
Date of experience: August 1, 2022
Hello Donna,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I'm not happy with the fit, the XL's seem like they run small. Shipping takes forever, both receiving and returning.
Date of experience: August 1, 2022
Hello Luis,
Thanks for sending your review! Your feedback about our sizing and shipping process is important, and we would like to address this as quickly as possible. We would also like to discuss further our return/exchange process. Our Member Services team will email you right away to further assist you.
Best,
Zeth
The cuts seem to me more youthful and for slender bodies. The is unfortunate for me because I love the quality.
Date of experience: May 4, 2024
So easy to order. Product is great. Fast delivery. Overall very satisfied with all that we have purchased so far.
Date of experience: December 7, 2021
Hello Stacy,
We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!
Best,
Nelle
Love everything I received. Waiting for shorts to be out that are long shorts like nine inches in bright colors.
Date of experience: April 4, 2023
Hello Noreen,
We appreciate the feedback you shared regarding the selections we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
The black high waist leggings are great fit, fit my body to a t, thank you, and also very comfortable.
Date of experience: November 1, 2020
Hello Lenora,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
My gym outfits have lasted more than a year and still look brand new, the quality and designs are amazing
Date of experience: November 6, 2022
Hello Deshania,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products.
Best,
Mary
Great quality of product for your money. Would highly recommend this site. Great sales abs customer service is fast too
Tip for consumers:
If want to be part of the VIP monthly subscription but done want it every month…it’s super simple to skip as many times as you want
Products used:
Everything
Date of experience: May 19, 2022
Hello Annette,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Had seen interesting ads for years so finally got. So not worth the hype kinda a real let down. Overpriced!
Date of experience: January 4, 2023
Hello Adina,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.
Best,
Renz
Customer service sucks at times. I decided not to use the site based off of the reviews I've seen here.
Date of experience: October 29, 2018
Hello Jennifer,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I really like the longer work out tanks. I have gotten some of my favorite shoes from Fabletics as well.
Date of experience: February 1, 2023
Hello Tammy,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Sumatra,
Thank you for leaving a positive review. E constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz