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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user andyb699
Washington
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Price has gone up and inventory is usually gone unless brand new. I do like the clothes but the whole system doesn't make sense

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Andy,

Thank you for sharing your experience with the prices we offer and product availability. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user davej630
Pennsylvania
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

The shorts are high quality. But the fact that I had to cancel a subscription for $50 a month was unnecessary and very stressful.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user jillh277
Florida
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Everything I have ordered has taken too long to arrive. Also I keep hoping for some loose-fitting workout tops. No more crop tops please.

Date of experience: May 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Jill,

We appreciate your feedback on our selections and shipping! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user ruthl706
Alabama
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

I have been purchasing clothing since it came online. I wish there was a sports bra that fit. I like the variety and quality.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ruth,

Thanks for sending your review! We would like to discuss further the sizing of our products. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user calenem
Nevada
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I just love this company! It makes me feel and look good while working out. Helps get me excited to be healthy and happy!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Calene,

Thank you for your review. We are happy to be a part of your motivation to stay fit and healthy. Have a great day!

Best,
Renz

Thumbnail of user rayd336
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Very soft, good fit not too tight and being exposed. Will buy me another pair very soon. Got the black and navy is next

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ray,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user gregf343
California
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I like your workout shirts but the xxl is not a xxl every time. Sizes differ and it makes it difficult to order more.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Greg,

We appreciate your feedback on our sizing! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user janeicep1
Australia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Only problem I live in Australia and can not purchase sale items as they are pick up only from a store. Therefore can't purchase.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janeice,

Thank you for sharing your experience with our item and the promotions we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user lancel185
South Dakota
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

There's no drawstring so your waste has to be big enough to keep them up. Mine is not. I'd like to try something else!

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Lance,

We value our members, and your feedback about your purchase is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user leeannew22
Australia
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Very easy to order
So many different choices to choose from
Thank you :)

Date of experience: June 13, 2024

Thumbnail of user rosalag
Belgium
11 reviews
4 helpful votes
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February 16th, 2022

I'm so fan of activewear from Fabletics. I have different models, colors and prints. The quality is amazing. 100% recommended!

Date of experience: February 16, 2022

Thumbnail of user glorian62
Florida
2 reviews
0 helpful votes
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December 1st, 2020
Verified purchase

I had order more than 5 outfits from Fabletics, all of them great fit, quality, colors amazing. Love them, no problems with shippments or anything

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Gloria,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user chasep50
Illinois
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I have had the shorts for a little over 3 months and the inseam on both pairs has already come undone. Seem to be pretty cheaply made.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chase,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user amyb2390
Texas
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I am a huge rep for this brand! The material is amazing, the colors dont fade, and they are super cute outfits to wear when youre not working out/

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user deboraht1085
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Bought a full zip hoodie - it's amazing. Soft, high quality fabric and zipper, just too dang big. I'm keeping it anyway, that's how much I like it.

Value
Shipping
Quality

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deborah,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user danielf1601
Illinois
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I've been trying to order the Takeover Pant for like 12 months now. Size small is never in stock. I've checked soooooo many times.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

It is with great regret that we received your feedback regarding the options we have. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user julial34
GB
1 review
12 helpful votes
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April 12th, 2016

This is second time they have taking £120 out of mt account even though asked them to stop last time. Its a big $#*!in con, so angry.

Date of experience: April 12, 2016

Thumbnail of user michellek1564
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Excellent products. I have purchased many different items and am pleased with all of them. My favs are the pocket shorts. I recommend to everyone.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Michelle,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user amyw1904
Missouri
2 reviews
0 helpful votes
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February 2nd, 2023
Verified purchase

So impressed to have leggings that are long enough for my 6ft plus size frame! They are affordable when finding them on sale, too!

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user dustya17
Ohio
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I have loved every item purchased from fabletics and my daughter loves Yitty wear. The items are a bit expensive but the quality is above par.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dusty,

Thank you for providing feedback regarding our products! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user jillf293
Utah
1 review
0 helpful votes
  • Send Message
February 4th, 2020
Verified purchase

It is very difficult to return or get refunds even if you are a member... I had to cancel 3x before they stopped taking money out of my account.

Date of experience: February 1, 2020

Thumbnail of user edurnef
California
1 review
0 helpful votes
  • Send Message
September 2nd, 2022
Verified purchase

Since day one Fabletics became my favorite brand for workout clothes and a couple of years later I still wouldn't change it for any other.

Date of experience: September 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Edurne,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user annam393
Tennessee
2 reviews
0 helpful votes
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November 30th, 2021
Verified purchase

Associate wasn't helpful - didn't know the pairings. Also when getting online orders you can't return just one item - it messes up the ‘pairing'

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Thank you for writing a review! We are sorry to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user desireeo22
Indiana
1 review
1 helpful vote
  • Send Message
March 30th, 2021
Verified purchase

I PLACE AN ORDER ON 18 MAR 21.
MY ORDER SHIPPED OUT 19 MAR 21.
IT ARRIVED IN MY CITY (INDIANAPOLIS, INDIANA) 20 MAR 21.
IT HAS BEEN SITTING IN SAINT PAUL MINNESOTA SINCE 24 MAR 21.

I CALLED AND SPOKE WITH ONE CUSTOMER REP, SHE WAS RUDE, CUT ME OFF, TOLD ME I DIDN'T KNOW HOW THE POSTAL SERVICE WORKS... UH, BEEN A PROUD POSTAL WORKER FOR OVER 20 YEARS... AND THAT I NEEDED TO WAIT ANOTHER WEEK.
I THEN ASKED TO SPEAK TO A SUPERVISOR, SHE CLAIMED SHE WAS TRANSFERRING ME AND THEN MY CALL WAS DISCONNECTED.

CALLED BACK AGAIN, I TOLD THE NEXT AGENT I'VE ALREADY TALKED TO SOMEONE, THEY HUNG UP ON ME PLEASE DIRECTLY TRANSFER TO A SUPERVISOR. INSTEAD HE WANTED TO TELL ME WHAT I ALREADY KNEW AND GO THROUGH WHAT I'D ALREADY BEEN THROUGH... I HAD TO BEG AND DEMAND REPEATEDLY TO PLEASE JUST TRANSFER ME... NO, HE WANTED TO KEEP TALKING.
WHEN HE FINALLY TRANSFERS ME TO WHO CLAIMED TO BE A SUPERVISOR, SHE TELLS ME I HAVE TO WAIT UNTIL THE MIDDLE OF APRIL UNTIL FABLETICS WOULD EVEN LOOK INTO MY MISSING PACKAGE!

THIS IS UNACCEPTABLE AND I DEMAND A FULL REFUND OR A NO CHARGE REPLACEMENT!

Tip for consumers:
Don't bother calling customer service, they don't help

Service
Shipping
Returns

Date of experience: March 30, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Desiree,

We sincerely appreciate the feedback you shared regarding your package. We deeply value your business with us. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user gregoryv162
Colorado
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Overpriced for item quality not great tried to push membership thing so glad I didn't subscribe wouldn't want to buy from them again

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Greg,

Thank you for taking the time to leave a review. Your feedback about our pricing and the quality of our product is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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