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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user karenh130
Ohio
2 reviews
0 helpful votes
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January 11th, 2025
Verified purchase

Fabletics has great clothing. Love wearing all of my workout clothes I have gotten there

Date of experience: January 1, 2025

Thumbnail of user marias5153
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Pleasantly surprised by quality of fabrics and expedient arrival.

Date of experience: January 1, 2025

Thumbnail of user eduardom575
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

All the products are great, good material and reasonable price. I will buy again a new collection

Date of experience: January 1, 2025

Thumbnail of user ethana276
Massachusetts
1 review
0 helpful votes
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January 11th, 2025
Verified purchase
• Updated review

Christiana Fabletics retail associates are the best ever! Everyone is extremely helpful!

Date of experience: January 1, 2025

Excellent Service
October 11th, 2024
Verified purchase
• Previous review

Every time I walk into this store I am greeted before I enter the store. The team is excellent, kind, and extremely helpful. Not to mention total hotties! Especially the one with the curly hair. Everyone deserves a raise immediately!

Date of experience: October 1, 2024

Thumbnail of user corts7
Washington
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Best fitting and feeling clothes I've ever purchased.

Date of experience: January 1, 2025

Thumbnail of user rhiannonp31
New York
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

I ordered the one-piece Jammie sets for my daughter and I and the jogger pants that matched for my husband and son for Christmas this year. They are the softest and so comfortable. Great quality material!

Date of experience: October 31, 2024

Thumbnail of user sofiam252
Oklahoma
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Worst customer service and overall just terrible experience. Canceled my membership and will try to not shop here anymore.

Date of experience: December 1, 2024

Thumbnail of user latoyac183
Texas
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Always a great place to get my scrubs for work. Makes everything better. Feeling good at work. Thanks to fabletics!

Date of experience: December 5, 2024

Thumbnail of user kathys4234
Hawaii
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Wonderful service, friendly staff and efficient order processing. Great selection of merchandise and sales.

Date of experience: December 5, 2024

Thumbnail of user benw2092
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I bought 3 pairs of shorts as part of a sale where all shorts were $10. At that price it was a great deal, but these shorts are normally like $60 I believe. At that price, I guess I would have expected some really nice shorts that felt like $60 quality. The shorts aren't bad but I would value them at $20, which is pretty normal for shorts.

The membership that they automatically sign you up for is very expensive and doesn't get you much, and it's pretty challenging to cancel. They say you can cancel online but it's very hard to find. The chat bot kept asking me to call to cancel, and when I did, the rep kept giving me other offers trying to get me to stay instead of just cancelling like I asked.

TLDR: decent shorts, but overpriced. Membership is tough to cancel

Date of experience: November 4, 2024

Thumbnail of user angelap2874
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

I love the fabletic line. Their website struggles pretty badly. Do not try to order on your mobile device. I don't know what needs to happen but it lags, doesn't load, impossible

Date of experience: November 11, 2024

Thumbnail of user joshuaa1434
Virginia
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I like how they were able to give me a good discount for being a member and the shorts I got from it are really good to wear.

Date of experience: December 4, 2024

Thumbnail of user gwendolync221
Nevada
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I ordered my size in Short and you send me regular size. Then I have to go through the trouble of returning the order.

Date of experience: December 4, 2024

Thumbnail of user lennym91
Florida
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Very helpful and addressing my concerns and flexible. Wonderful sales people who made my exchange easy.

Date of experience: December 5, 2024

Thumbnail of user pamelab3926
Georgia
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have been happy with the styles and quality of my purchases. However since I started my VIP membership a few months ago, I have unsuccessfully been able to the skip the month. I repeatedly went into the site to click the button within the established timeline because it kept showing that I had not done so then only to discover that I was charged despite my efforts. In the current month, I tried again and the button is grayed out or inactive within the 1st through 5th day of the month timeline. I find this frustrating and a bit of a ploy to prevent my ability to skip so I can be charged.

Date of experience: November 1, 2024

Thumbnail of user megans2186
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I did not like that I had to call to cancel and there was a lot of "sales" to try to get me to not leave. I did not care for the clothing styles. I am probably too old for the styles. I used to get an email reminder to cancel for the month but that stopped and I ended up with a LOT of tokens. Then felt like I could not cancel until I spent the tokens (learned later that was not accurate and I could have canceled and kept my tokens). Other than one style of pant I never found anything I liked. I now have 10 pairs of those pants!

Date of experience: November 1, 2024

Thumbnail of user brantv7
Georgia
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

Excellent in store support and use of the membership and app for maximum value and desired items.

Date of experience: December 27, 2024

Thumbnail of user mitchellk261
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Pants themselves were of fine quality, but the pants, in my opinion, were not as tailored in the seat as much as other similar pants like lulus

Date of experience: December 5, 2024

Thumbnail of user charlesh5176
Nevada
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

The deals you offer to sign up are great, but the fact that once you get a credit the prices are very high to use a credit.

Date of experience: December 5, 2024

Thumbnail of user violaq4
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Mostly everything I have purchased has been of good quality except for a green jacket that was too big (I had to give that away). The brown top which I purchased and returned was very snug. Uncomfortable in the arm and across the top breast. I was surprised because everything I have purchased so far has been true to size.
I recently purchased a winter white sweatpants and I had worn them home on a two-hour plane ride. They look like I have had them for two years. They have lint balls on thigh area along the front of the pants. What a waste of money (Smh). Other than that everything I have purchased from here has been great!

Date of experience: November 1, 2024

Thumbnail of user freds1487
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The assistant manager was great, professional and extremely helpful. My shopping experience was nice and i will return to buy more.

Date of experience: December 1, 2024

Thumbnail of user idellav
Georgia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I have a lot of your merchandise. My size is always sold out now. I am going to discontinue my membership.

Date of experience: December 1, 2024

Thumbnail of user brittanym892
New York
2 reviews
0 helpful votes
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December 11th, 2024
Verified purchase

Always an easy and amazing expert with Fabletics online or in store! Years of trusted quality and great deals and prices.

Date of experience: December 1, 2024

Thumbnail of user jacqueliner1638
New Jersey
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

They do not tell you that when you make a purchase that they sign you up for a subscription and charge $60 per month.

Date of experience: December 4, 2024

Thumbnail of user jaymes93
New York
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I want out of this scam. Poorly made clothes and I cannot get out of this monthly pyramid scheme I accidentally signed up for.

Date of experience: December 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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