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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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A few years back I saw a women at the gym in a pair of leggings that I loved! When I asked where she got them, she told me Fabletics. When I looked on the site the leggings I loved were not there. Fast forward a year 1/2 later and I saw them and joined their membership. The fit was okay, the quality was decent and overall I was happy with my first purchase. The second purchase was a sports bra that is unsupportive and ill-fitting but the leggings were good. My negatives are the skip a month in order to not be charged, I missed two but they did offer me a one time adjustment. What is disappointing and a hassle is trying to use the $49.95 credit. If the item is on sale, you will be charged at the full price which I learned on my second purchase. For the last 10 months I have been trying to use my credit and it is challenging because I do not like any of the $49.95 options, I do not need additional leggings so I do not want to pay more than the $49.95 just to utilize a cash value credit. Some of the leggings I do like are under $49.95 which is infuriating as it means again I need to spend more than $49.95 to utilize the full credit. On top of that I was shopping the recent 60% sale and missed out as I was trying to figure out what was going on with my cart. Masks were $2.38 but when I had 3 in my cart it changed to the $3 for $15 which made my cart more expensive by $10 than before which did not add up. The games that are played with the pricing is deceiving and dishonest. Further, when I got it sorted and went to checkout, the pricing in my cart doubled as the sale was over. This was the final headache for me and once I find something I can use my $49.95 for I am going to cancel. The quality is similar to the Gap and the Gap is cheaper and straight forward on pricing. Overall disappointed and thoroughly annoyed with this "VIP membership" - more like an exclusive to a headache and disappointment.
Tip for consumers:
maybe think twice before signing up
Products used:
I have ordered leggings and 1 sports bra. The sports bra is unsupportive and ill-fitting, leggings are okay.
Date of experience: February 17, 2021
My account keeps getting charged $49.95 - they scammed my daughter -- she didn't even know they had signed her up for it. I'm disputing through my credit card company -- STAY AWAY FROM THIS SITE!
Date of experience: May 22, 2015
That was my first time ordering with Fabletic. I got 2 pants 2 sports bras and 1 tank top. True to size, great quality and very comfortable!
Date of experience: May 24, 2022
Hello Jenna,
Thank you for your positive review and for sharing this with others. It was great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I ordered the two short leggings, Small.
Size is perfect, I am 5''5' 132lbs.
Received them fast.
Great quality!
Date of experience: November 1, 2022
Hello Michal,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I cancelled my account after being a member for a year, had 2 credits on my account at this time. When I went back to use a credit a short time later, I couldn't do it online since my account was inactive and was told I had to call and have a cust svc rep help me., conveniently all the outfits I wanted were not in my size so I didn't place an order at that time. Went back at a later time and there was only ONE credit on my acct! I emailed them and they said 1 was converted to a gift card that had been emailed to me., but had they communicated this to me they would have known that I had a NEW email
Address! So went thru a hassle of getting a new one re issued to new email and NOW, because I'm not a member, although I had 2 credits, equivalent to 2 outfits, they're charging me an outlandish price for 1 outfit, so I only get 1 outfit out of my 2 credits and with my leftover money they won't send me a refund check they'll leave it on my account for me to use... Like I'm EVER going to order ANYTHING from this company ever! This is the WORST company I've ever dealt with! Totally hijack your hard earned money!
Date of experience: January 12, 2016
Very satisfied with the quality of the material and it fits perfectly to my body, I love fabletic clothes!
Date of experience: August 1, 2022
Hello Angel,
Thank you for the kind words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Couldn't find anything that provided necessary coverage in any of the sports bras. Husband loves the athletic shorts though!
Date of experience: May 6, 2023
Hello Lynda,
Thank you for taking the time to leave a review. We are very sad to know that you are not pleased with our availability and selection. We value you as a customer and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I loved all of the products I ordered and they are very true to size definitely will be repurchasing!
Date of experience: May 26, 2022
Hello Angelica,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I used to love ordering monthly. Now I consider canceling. Things have just changed and not for the better.
Date of experience: May 26, 2022
Hi Christina,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
I only canceled because we will be traveling. I love my Fabletics garments. Exchanges are easy. Quality is excellent.
Date of experience: December 2, 2019
Hi Deana,
Thank you! We love hearing positive experiences from our members. We appreciate you taking the time to write a review! May your all days be blessed with the best.
XOXO,
Jane
I've been a customer with fabletics for years! Their activewear is high quality, comfortable and lasts a long time!
Date of experience: June 1, 2022
Hello Erin,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!
Best regards,
Chad
This is the review I just wrote on Fabletics' Facebook page and their company website! Steer clear of this company! They cheat you out of your money!
This is more about my experience with your company that the products. You sell people on this VIP membership and make it sound like they can skip any month that they don't want to purchase something but it's not that easy. In fact more than once I have been unable to locate the "skip month" button (because it's not where it's supposed to be), I've attempted to contact your company and gotten no response, therefore I've been charged for that month. Once again, this month, I tried to skip and could not locate the button. When I got a hold of your company they informed me that you changed your "skip month due date" from the 10th of the month to the 5th and because it's the 6th the button is no longer available. Honestly, your company commits what I believe to be fraud in an effort to take people's money each month, forcing them to buy your overpriced items because you purposefully hide the "skip month" button. This theory is backed up by the fact that the most commonly googled phrase that involves your company is "how to find the "skip month" button on fabletics' website?" This appears on both google's top results and your own company's Facebook page! It seems a little odd that so many people can never locate your "skip month" button, yet you explain that it is always simply right below "Welcome Back" in the "My Outfits" tab. Eventually someone will sue you for false advertisement. You should be ashamed of yourselves for taking advantage of people like you do.
Date of experience: October 6, 2017
Hello Jamie,
We are very sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Sherry
I have found a few thinks I like but not worth the price to keep ordering.
Date of experience: June 2, 2024
Love my new purchase. I am a fitness instructor and have been a fan of Fabletics for years. Great quality and super cute.
Date of experience: September 4, 2022
Hello Varissa,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
They try to hide that you are going to be charged a fee and then make it extremely difficult to cancel your subscription.
Date of experience: December 4, 2022
Hello Duncan,
Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Everything fits as described; the sizing charts are very accurate. The choices for colors and designs are lots of fun. Love it all!
Date of experience: October 4, 2022
Hello Jodi,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
It was not clear that you are paying $50 per month on top of the insane prices. You are a pirate Kate Hudson
Date of experience: January 12, 2019
Hello Gabriel,
We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
The clothes have been really good. However, I will not be ordering any others because of the hidden fees for the monthly "membership."
Date of experience: December 1, 2022
Hello Emilio,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
It is a pleasure to shop with Fabletics. I am pleased with my purchases over the years. Love the quality, choices & fit.
Date of experience: August 1, 2022
Hello Barbara,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products.
Best,
Mary
I always love ordering from Fabletics! I get my stuff in the mail within a week, and I'm never disappointed with my purchases!
Date of experience: August 1, 2022
Hello Cristin,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Offers the special deal to suck you into $50 a month. Took 2 months for them to cancel it for me. Very disappointing.
Date of experience: August 1, 2022
Hello Brennen,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Scam of a company, does not provide returns to original form of payment and very difficult to reach customer service or cancel membership
Date of experience: August 1, 2022
Hello Courtney,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our return policy and Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Too expensive. Clothes too small for stated size. Joined the "club" and still had to pay a higher than average price for merchandise
Date of experience: April 3, 2023
Hello Amy,
Thank you for sharing your experience with the prices we offer and the membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I used to like shopping Fabletics but as time went on, their clothing seemed to get cheaper and basic but way more expensive.
Date of experience: January 14, 2022
Hello Abigail,
Thank you for your review. We are sad to hear that you are not happy with the quality and pricing of the products. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Was dissatisfied with the material of the product it tore easily and it fit uncomfortably. I don't want to pay for poor quality
Date of experience: November 1, 2020
Hello Dora,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Marissa,
We hear your frustration regarding how the credit system works. We value your business, and we would like to address your concerns as quickly as possible. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Bella