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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,384
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user jamiem926
Minnesota
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Did not give me my whole order and overcharged me Talk to somebody about a refund and still never got it

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user tonyab235
California
1 review
0 helpful votes
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May 2nd, 2021
Verified purchase

Fabletics are the best in the industry, and I have tried all that is out there between myself and 2 daughters!

Date of experience: May 2, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tonya,

Thank you so much for the great feedback! We are happy to know that you love our products and services! Have a great day!

Best,
Dean

Thumbnail of user leylas12
New Jersey
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The styles are super cute, the quality seems good and the customer service is great. What more can you ask for?

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Leyla,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping at Fabletics! Have a pleasant day!

Best,
Lia

Thumbnail of user anthonyc1461
Nevada
1 review
0 helpful votes
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July 17th, 2021

They barely have any clothes to pick from as a vip member. Don't sign up for vip membership, it's a scam!

Value
Shipping
Quality

Date of experience: July 17, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anthony,

Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.

Best,
Jane

Thumbnail of user marks4770
Missouri
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

I am a convert from Nike and Lululemon to Fabletics. The quality and styles are above par compared to other items.

Date of experience: March 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Mark,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user dediw1
California
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase

Always an easy experience on the website or even at the store! I love the quality and new styles keep dropping!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dedi,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user dennisc656
Missouri
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Well, I thought 2 for 24 bucks. I got one and paid 49 bucks extra lured to a subscription. Not good.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dennis,

We appreciate your feedback on our VIP deals and offers! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user candicel30
California
1 review
2 helpful votes
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May 16th, 2019

Was never told of $49.95 monthly charge. Impossible to get your money refunded. And never received ANYTHING for these monthly fees.

Date of experience: May 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Candice,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user courtenayj2
Canada
3 reviews
0 helpful votes
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December 1st, 2022
Verified purchase

Having to pay over 55$ per month for a membership is so silly. A membership at that price should be yearly.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtenay,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user ashleyr984
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was a horrible experience I've asked four times for a return label and have yet to one sent to me.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the return label. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user annag1286
Arizona
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I have yet to find where I can skip a month. It's very frustrating and I kinda wish I'd never joined.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Thank you for taking the time to leave a review. Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user bradm577
Utah
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Order was easy and delivered on time and fits well and happy - I may need to add one belt loop however

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brad,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sharonf1216
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was Easy to order quick to deliver less than five days so affordable a quality product at a decent price

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sharon,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user lauram2894
Canada
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

I love the feel of the products! Price is great, but have to make sure I order before time runs out!

Date of experience: May 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user franciscam50
Texas
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Really comfortable and great service
My outfit was amazing fits great and I will become a regular customer from now on

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisca,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user isabelb143
New York
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

I placed my order by phone and it was excellent. The girl was very friendly.
I will definitely recommend this site.

Date of experience: May 3, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Isabel,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user glendaa112
Florida
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Fabulous products. Love how they fit. So many options, so many colors. Every time I wear anything Fabletics, people compliment me

Service
Value
Shipping
Returns
Quality

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Glenda,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user mauram66
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I enjoyed the leggings but wish there was a longer skip period. That is the only reason I decided to cancel.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maura,

Thank you for taking the time to leave a review. Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user raquels118
Florida
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I hate having to remember to "skip a month" I'm too busy. I wish that you had two levels of membership.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raquel,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user p.s2
Michigan
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Comfort, color and wash is the best! If you don't have any, you need some! I have no regrets with Fabletics!

Date of experience: July 1, 2022

Thumbnail of user cassiej60
Colorado
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I love fabletics clothing. The styles are great and are always comfortable. The return pro ess is easy too if needed.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Cassie,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user brih33
Florida
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

My husband and I have fallen in love with Fabletics clothes! So stinking comfortable, great quality, and love the different designs/styles.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brianne,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user janeesec1
Pennsylvania
3 reviews
0 helpful votes
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February 5th, 2020
Verified purchase

Love the look and feel of this bra. Comfortable, and cute straps in the back. Enough support for a CrossFit workout.

Date of experience: February 2, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Janeese,

We are glad that you are satisfied with the sports bra you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user arlynr3
Arizona
1 review
0 helpful votes
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September 4th, 2020
Verified purchase

I am very satisfied with the quality and fit of the item. But it just took very long time to deliver.

Date of experience: September 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Arlyn,

Thank you for writing a review! We are happy to hear that you are satisfied with your purchase. We promise to keep our standard in quality and fit just for you!

Best,
Nelle

Thumbnail of user coreyn63
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Oddly enough this brand has the most comfortable shorts and also the lowest I've ever paid for a pair of shorts.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Corey,

Thank you so much for your amazing review! We value feedback like this because it motivates us to enhance our products and services even more! We are delighted that we were able to meet your requirements. We hope you continue to have a wonderful time with us in the future. Have a great day!

Best,
Kim

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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