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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user kristinap349
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Love Fabletics quality! I'm an active wearing girlie so their clothes are unbeatable because I can dress up or dress down items. And absolutely obsessed with the colorways they come out with!

Date of experience: November 4, 2024

Thumbnail of user robertd8414
Pennsylvania
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I started buying Fabletics for my girlfriend last Christmas and she loves everything that I get her from here and when I had to return or exchange things that didn't fit her there was no problems and when I had an issue and needed to talk to customer service they were very polite and got my account fixed in no time

Date of experience: November 6, 2024

Thumbnail of user marlenaf21
New Jersey
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Always great! I love
The brand and being able to use
It so often! I use for work and play along with my family!excited about winter options coming soon!

Date of experience: November 4, 2024

Thumbnail of user trishac156
Georgia
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Sizing with items are completely inaccurate, that is if you can actually order what you want. Most of the best outfits are completely out of stock in matching items, with no restock timeframe. Credits have expired, so you're paying for nothing instead of accumulating something for your money. Also, many items around $30-$40 take up one member credit, so you're still loosing about $30 on each order. Complete waste of money.

Date of experience: October 14, 2024

Thumbnail of user valeriek615
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love Fabletics and I love their membership perks as well, my entire family uses my Fabletics account and wears Fabletics on the daily. I have leggings from you guys that I've had for four years and they STILL are in perfect condition. It's like, I don't even have to buy leggings anymore because they never wear or tear on me, good thing you guys have other stuff :D

Date of experience: November 1, 2024

Thumbnail of user megana1149
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Overall it's good. I like that I can skip an unlimited amount of months. The clothes last a long time. Sometimes the sizing is off and I think the prices are ok.

Date of experience: November 5, 2024

Thumbnail of user yolandac416
New Jersey
1 review
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

I love my uniforms, fits well and comfortable. My athletics wear are stylish and very relaxed fitting. Also I buy on sale which is always within my budget

Date of experience: November 8, 2024

Comfortable
May 16th, 2024
Verified purchase
• Previous review

I'm not fully satisfied however the uniforms are not too fitted l( printing out an entire figure) thus making the fitting relaxed

Date of experience: May 6, 2024

Thumbnail of user jacquelinej782
Virginia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I was very surprised when my credit card was charged 59.00 each month. I called to find out the reason why. I was told that it was for my membership. I asked what membership. They told me that I was automatically enrolled and I am being billed 59.00 per month. I let them know that that does not make any sense. Here I was purchasing an outfit once or perhaps twice a year, and I was being charged almost 720.00 a year, for a membership which I never authorized.
Doing that is very much illegal. So I asked them to release me from that membership.

Date of experience: October 21, 2024

Terrible Service
July 14th, 2024
Verified purchase
• Previous review

Every purchase I make from Fabletics has been difficult.
1. I have to call about not receiving my merchandise. 2. My package is always sent to the wrong address, at an LA post office. I live in NY. 3. I have to call them every time, just to hear them tell me that my item is no longer in stock. 4. They will never call me to say that the item is out of stock, yet they have my money.
I hope that no one else have such bad service from this company.

Date of experience: July 4, 2024

Thumbnail of user kaseyt79
Wisconsin
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

It's frustrating when shopping online and the finding most item out of stock. If they are out of stock why enve list them on the site.

Date of experience: December 1, 2024

Thumbnail of user lynnh1626
Washington
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Great! I 💜 these! They last forever because I do not put them in the dryer. I hang dry them. They look and feel brand new. Thanks for making such a great pair of leggings. I Highly recommend!

Date of experience: November 6, 2024

Thumbnail of user franciscor681
Puerto Rico
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Super comfortable and stylish.
Had an issue with my order, and was impressed at how quick and easy customer service helped me out!

Date of experience: November 22, 2024

Thumbnail of user kevenr17
Alabama
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

When you find your size, order it. Otherwise, you will not get the things you would like to have. Available sizes seems to be a problem for Fabletics.

Date of experience: November 4, 2024

Thumbnail of user emilym3110
Tennessee
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I'm a larger woman, I purchased several items from fabletics. I ended up giving them all away. Nothing fit me. I didn't want to go through the hassle of returning the items.

Date of experience: November 4, 2024

Thumbnail of user nickt1498
Tennessee
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Not the quality I was assuming it was. Clothing was lower quality than 32degrees and the bag's zipper broke the third use.

Date of experience: December 1, 2024

Thumbnail of user emilyg1975
Minnesota
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Didn't get entire order. Getting charged every month for nothing. Advertised sales aren't what is actually available to you.

Date of experience: December 1, 2024

Thumbnail of user ericaw697
Ohio
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I love Fabletics products, probably a little too much ha. Their athleisure brand is comfortable, stylish, high quality at very reasonable price.

Date of experience: December 1, 2024

Thumbnail of user mikeh3446
Ohio
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I had an order for a set of scrubs that said it would be delivered within a couple days, the order took almost 40 days and I called customer service to ask them where the package was (as it said delivered like 2 or 3 times) and they said ""sometimes in life we just have to deal with it". My response was pretty much just asking them why they thought that was appropriate to say? There should be some sort of checks and balances in place to avoid that, OR at least set the expectation that it would be 30+ day delivery. I cancelled my subscription immediately following and no one asked why or even cared that they were losing a customer.

Tip for consumers:
terrible customer service and terrible delivery.

Products used:
scrubs

Service
Value
Shipping
Returns
Quality

Date of experience: October 10, 2024

Thumbnail of user marcusm738
Washington
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Tbh the VIP membership model is pretty annoying but as long as you stay on top of that, the products are 👍

Date of experience: December 1, 2024

Thumbnail of user jamest5975
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

As a devout follower of High School Volleyball, it was mind boggling watching a game where each player was better than the best player I watched previously. I recommend it highly.

Date of experience: November 5, 2024

Thumbnail of user reginag511
California
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Bought the new Khloe sparkle set in the deep navy. GOEGEOUS does not describe the outfit. I totally love it!

Date of experience: December 4, 2024

Thumbnail of user trej13
New York
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Love this site it's always easy and they're always updating their styles so I can keep shopping

Date of experience: December 6, 2024

Thumbnail of user jackw2262
Kansas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

The entire business is a scam. They have stolen from me countless times. I have called into customer service and was told I would be refunded and never was. They are liars and cheaters.

Date of experience: November 4, 2024

Thumbnail of user jasonl3398
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Great value product. Signing up for membership and having to cancel is a little annoying, but for the price I can deal with a little hassle. Great shorts and t shirts.

Date of experience: November 4, 2024

Thumbnail of user baileyh196
Washington
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Feeling snatched with the right leggings for me. The booty was popping and body was banging with the green tank crop top. I'm 26 and a mother of 3 but now it's looking like baby number 4 is in the works! Thanks fabletics. The first mouth of the mouse, have up and downed the second mouse fought like hell and turned the cream into butter. These pants make me feel like the second mouse!

Date of experience: October 12, 2024

Thumbnail of user jonathanp1890
Florida
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I ordered the tan cargo pants and love them. I went back to order them in black and could not find them on your website to order. Let me know if you bring back cargo pants in black. Thank you

Date of experience: November 5, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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