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Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Never again cost me $120 in bs fees and charges. Do not shop here
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Products were ok but the monthly program is predatory.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Jeff,
We appreciate you for taking the time to write a review about the membership. We'll be happy to assist you with your concern. Our Member Services Team will contact you right away.
Best,
Allison
Did NOT realize there was a quarterly $59. Charge it has been 3 weeks and still waiting for my REFUND. UNACCEPTABLE!
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Sarah,
Thank you for leaving feedback on your experience with the charge and a refund. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I order another pair of leggings and a tank top and never got it in. I have no idea who to contact
Date of experience: February 23, 2022
Hello Camille,
It is with great regret that we received your feedback regarding the status of your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Do not like the fact you want to take my money every moth if i don't skip the month! So i cancel!
Date of experience: October 1, 2022
Hello Ashley,
Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
MUST READ IF YOU HAVE AN ACCOUNT AND WANT TO DELETE IT OR YOU HAVE NOT SIGNED UP YET!
I workout often and I am always looking for high quality workout clothes for low prices. So naturally, Fabletics seemed appealing. They give you your first purchase 50% on top of their VIP deal, so a pair of capris was only $17. I was aware of their monthly policy and have been a member of other websites that have similar contracts (like ShoeDazzle). I placed my first order and was pretty excited about it, until I read these comments. The experiences people had on this website scared me, and I realized what a HUGE mistake I had made. I called immediately to cancel my account.
Beware, they try to get you to keep your account. Don't play into that, be strong! The first conversation I had went well, the representative was able to deactivate my VIP membership as well as cancel my initial purchase. I even asked him to make sure my credit card information and my address were NOT in the system. He ensured me they were REMOVED. So I hung up and was finished.
However, when I logged into my account again, I realized my information was STILL THERE! I then called again and got into contact with another representative. I asked him to remove my information. At first he removed my credit card information, but not my address. He said he would have to speak to his supervisor in order to delete my address. After waiting on hold for roughly 3 minutes, I was told to try logging back in. When I tried logging in, my original username and password did not work. This is how I know my account was OFFICIALLY deleted from their system - if the username and password were not recognized, there was no way they could have any of my information.
I am so beyond thankful I read this site and deleted my account. Kate Hudson should be weary of associating her name with a company like this. I suggest making sure your username and password are not registered if you had asked to cancel your account as this is the only way to ensure they aren't holding onto your information. Avoid this website!
Date of experience: March 9, 2016
The most comfortable and durable clothing
Love my fabletics
Date of experience: April 1, 2024
Hello Alicia,
We are delighted that you have been loving your shopping experience with us! We take pride in providing high-quality products to our members. Thank you for your continued support and for taking the time to share your positive feedback.
Best,
Allison
Seriously such amazing quality and fit 100% perfect on me. So comfortable and super cute! LOVE LOVE LOVE IT!
Date of experience: June 4, 2022
Hello Francesca,
Thank you for your feedback. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a fabulous day!
Best,
Renz
Ridiculous that credits expire! If you have taken my money in exchange for a credit then that credit should be treated as money and NOT EXPIRE!
Date of experience: November 1, 2022
Hello Jeannette,
Thanks for sending your review! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I just didn't like having to become part of the VIP to get a good price for an item
Date of experience: July 4, 2022
Hello Sandra,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love the leggings but for sure love the in store experience. TAYLOR at the Fashion Valley- SD store is amazing and she's so welcoming!
Date of experience: May 1, 2021
Hello Ashley,
Thank you for your lovely review! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Best,
Jane
I placed my order on May 4th. And I'm still waiting to receive it --- we're May 25th!
Date of experience: May 25, 2022
Hello Caroline,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Whenever I get a notice of a sale, they never have my size in stock.
Date of experience: December 1, 2023
Hello Alyson,
It is with great regret that we received your feedback regarding the availability of our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I like the product but I have had many get pilly quickly after purchase which is disappointing.
Date of experience: July 4, 2022
Hello Shanlee,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love the shorts with pockets. Great for working in my yard and working out
Date of experience: July 4, 2022
Hello Peggy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The leggings were greats and they are so buttery soft! The customer service was great!
Date of experience: July 3, 2022
Hi Maddison,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
Chat customer services people were no help, it just quit, no good number to call
Date of experience: September 4, 2020
I love Fabletics style and quality! The patterns are super cute and they fit well.
Date of experience: August 4, 2021
Hello Natalie,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
They charge you every month $69.95 but never send you any product or a refund!
Date of experience: April 15, 2022
Hello Leanne,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Easy to get in touch with and helpful. Clothes are comfortable and great colors too
Date of experience: January 11, 2022
Hello Bonnie,
On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Said it was a 3 pack when i purchased and i only got 1 pair
Date of experience: October 4, 2022
Hello Jack,
Thank you for sharing your experience with the order you made. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I am a group ex instructor and these leggings have saved me! I love them!
Date of experience: July 1, 2021
Hello Courtney,
Awesome! We are happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Nelle
Not a great experience. The website crashed. I was unable to login to my account.
Date of experience: April 1, 2023
Hello Christopher,
Thank you for taking the time to leave a review. We apologize if you experienced some website technical difficulties. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Last three orders of Shorts were way too long. Returning is too troublesome for me.
Date of experience: March 1, 2023
Hello Lex,
Thank you for providing feedback about your experience with the products you from us! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Camron,
Thank you for sharing your experience with the charges on your account. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison