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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user caseyb350
Maryland
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I like the items but the shipping time has been extremely long.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Casey,

Thank you for sharing your experience with our products and the shipping period. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user cindya345
Mexico
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

The website is very easy to use, love the products, awesome material!

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user clemosl
South Carolina
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I am always happy with the quality and design of the products

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clemos,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user corries14
Ohio
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Cant use the points as stated. No sense in wasting more money when you can't use it.

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Corrie,

Thank you for writing a review regarding the credit you have on your account. Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle

Thumbnail of user cheyennes28
Texas
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Don't like the shoes. I like the pants but some of them roll down and that's annoying.

Date of experience: December 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Cheyenne,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user jeanettef93
Idaho
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

When I have placed my credit order it usually takes about three weeks to get my order

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeanette,

Thank you for the feedback! We are sorry to hear about the inconvenience you have experience concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

Thumbnail of user jaimee62
New Jersey
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I loved the outfits on Fabletics! I promise I'll be back once I find a new job!

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaime,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane

Thumbnail of user mirlom
California
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Great customer service - easy and quick in and out of the store.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mirlo,

Thank you so much for your kind words! We would love to continue providing excellent service to wonderful members like you!

Best,
Bella

Thumbnail of user maggies269
Wisconsin
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Everything I've ever ordered is great quality. I've never had an issue.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maggie,

We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kristya78
Louisiana
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

I love all the products I order. Fabletics are my favorite leggings!

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kristy,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user bryanj179
Illinois
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

Very happy with fabletics, but constantly disappointed with stock on the site.

Date of experience: July 15, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bryan,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user kalynt4
Iowa
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Love my fabletics store! Always so kind and the store is clean

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kalyn,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience at Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user cecelias54
Mississippi
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Always enjoy the quality and style of the items I purchase, and I've purchased quite a lot!

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cecelia,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user marieh463
North Carolina
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Love the fit and feel of the product. It looks wonderful on.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marie,

We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!

Best,
Nelle

Thumbnail of user alexanders714
New York
1 review
1 helpful vote
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December 14th, 2022
Verified purchase

They don't work with you or help you when there are problems

Date of experience: December 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexander,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user kerriew33
Maryland
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

I really like Fabletics. There's very few items that I regret keeping

Date of experience: April 1, 2023

Thumbnail of user lupef23
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I don't really like the jacket and one of the leggings either

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Lupe,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user erical174
Virginia
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

I like the pants but they were too big. But overall comfortable.

Date of experience: May 1, 2020

Thumbnail of user bradc487
Colorado
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I've enjoyed wearing the pants the most due to a cold winter.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Brad,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts and pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user katherined584
Washington
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I never received the leggings so it makes it hard to review.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katherine,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user darlynr4
New York
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The quality and service was not decent for the prices being paid.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Darlyn,

Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user lisac3713
Kentucky
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Great, high quality products! Great membership sales! User friendly website. Fast shipments.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kristinel123
Colorado
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Skip this month is an annoying having to remember the first of every month is a pain

Date of experience: August 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Kristine,

Thank you for your review. For assistance with the skip the month, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user ingridi8
Maryland
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Comfy, comfortable and the best material ever dry fast and squat proof

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ingrid,

Wow! Glad to hear that you're comfortable with your outfit! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Nelle

Thumbnail of user francesm527
New York
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Very satisfied with the service and all the products from you guys

Date of experience: August 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello Frances,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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